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Basement Watchdog SPD-BWEKIT Backup Sump Pumps Reviews & Ratings

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Basement Watchdog SPD-BWEKIT Reviews
3 Reviews  Sort by 
 
Peter
New Rochelle, NY
Total Helpful Votes
13 Helpful Votes
REVIEWED
JUN.
19
2011
2 out of 52 out of 52 out of 52 out of 52 out of 5
Serious Flaw
The system is designed to be used with a 12V "deep discharge" battery, different from a car battery becomes unusable after being completely discharged a few dozen times. The battery which comes with the pump has to be filled with acid and topped off periodically. The acid is hard to handle, it gives off fumes while one fills the battery, and each cell has to be filled to precisely the right level which is hard because the acid is completely transparent.

I live in an area where... more
Manufacturer Response
Brand Rep
Peter,
We are sorry that you are not satisfied with the Battery. Just to clarify, this unit is designed to work with a 12 Volt Deep Cycle Marine battery. We decided to design it this way since car batteries are meant to give off a quick surge of energy to start a vehicle, unlike marine batteries that are meant to be charged and discharged often and maintain healthy life cycle. When the system alarms bad battery it does not always mean that the battery needs to be replaced or that it will only run the pump for a short period of time, but there could also be other factors; such as corrosion to the terminals or loose connections. It sounds like you got a pretty good life span out of the battery with 5 years. Please contact us directly if you have further questions or need assistance at 800-991-0466 Ext.3
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132
Kezia R.p.
Baltimore, MD
Purchased from Sump Pumps Direct
Purchased 6/1/15
REVIEWED
JUN.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Is This A Good Buy?
It's legit, took about an hour and some change to assemble and when tested it sucked up everything in the well like a good sump pump should.
Kezia Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Kezia,
Thank you for your review! We appreciate your consideration of our products and willingness to share that with others.
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20
Chuck S.
Dundee, MI
REVIEWED
JUN.
24
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Short Battery Life
I purchased this model Watchdog less than two years ago, and the battery has two dead cells. Seems like it should last longer. My car batteries usually last 4 to 5 years....
Chuck Does Not Recommend This Product
Manufacturer Response
Brand Rep
Chuck,
Sorry to hear that battery didn't last you as long as it should have. Typically these batteries should last an average of 5-7 years overall. Even though the battery is out of warranty we should be able to help you out in some way. I would suggest calling our service team at 800-991-0466 option 3 and let us know that the battery has gone bad early.

Kind regards,
Glentronics Customer Support
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