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PHCC Pro Series DFC1 Switches Reviews & Ratings

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PHCC Pro Series DFC1 Reviews
3 Reviews  Sort by 
 
Bradley B.
Ramsey, MN
Purchased from Sump Pumps Direct
Purchased 8/21/16
Most Helpful Positive Review
REVIEWED
SEP.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Recommend
Fit perfect, shipped fast, and solved the problem!
Bradley Recommends This PHCC Pro Series Product
Manufacturer Response
Brand Rep
Bradley,
Thank you for purchasing our product. We are glad to hear it solved the problem. If you ever need assistance with our products please call our service team at 800-991-0466 option 3 for technical assistance.
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James G.
Purchased from Sump Pumps Direct
Purchased 4/14/16
Total Reviews
2 Reviews
REVIEWED
MAY.
07
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Not Happy
I am a small plumbing contractor, and I like the pro series pumps a lot. What I do not appreciate is when I bring the pump into a clients home to install it. Open the box and the float is missing. This is now the second time this has happened. When I called to complain. The person I spoke with seemed as if it was common. Very extremely disappointed with Sump Pumps Direct!!!
James Recommends This PHCC Pro Series Product
Jim, the Sump Pump Expert
Product Expert
James,
We apologize for the issue you had regarding the missing switch. This is more of a quality control issue with Pro Series because these are shipped sealed in the mfg packaging.
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Manufacturer Response
Brand Rep
James,
We are sorry that you are not happy with the missing switch. We completely understand your frustration and apologize for the inconvenience. Please contact us directly and we will be able to assist you with this now and even if you are in need of something in the future. You can contact us at 800.991.0466 ext 3 Please ask for the tech support manager.
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Tracey
Total Reviews
2 Reviews
REVIEWED
DEC.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Residential User
This pump system was highly recommended by the company installing a new sump pump in our basement. We really liked the idea of the dual float switch and the power-outage alert. However, what we didn't find out until after everything was installed is that the pump has a maximum cycle time of 45 seconds.

What this means is that during wet periods in the spring, the pump is constantly turning on and off. Our old "big box store" pump and switch used to run for several minutes, and... more
Manufacturer Response
Brand Rep
Tracey,
Thank you for your review. We are happy that we were able to meet your needs and you chose us. We know that you will not be disappointed.
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