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PHCC Pro Series E7055NS Sewage Pumps Reviews & Ratings

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PHCC Pro Series E7055NS Reviews
3 Reviews  Sort by 
 
Nick W.
Ojo Caliente, NM
Purchased from Sump Pumps Direct
Purchased 7/12/16
Most Helpful Critical Review
REVIEWED
AUG.
04
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Nick
Got unit, it looked great. Installed it in a sewage tank at out WTP, and in one day, had to remove it as it wasn't pumping. I called PED and they immediately got a replacement on the way. I received replacement within two days and will install new pump tomorrow, hoping for better results this time.
Nick Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Nick,
I'm sorry to hear about the issues you experienced with you iON sewage pump, but glad to hear that it was resolved quickly. Just curious, did you drill the weep hole in your discharge pipe? The "weep" hole as it is called should always be drilled in your discharge pipe to prevent an air lock. This is true in sump and sewage applications. Air locking on a sump pump happens when there is air between the pump and the check valve of the discharge line. The trapped air prevents the impeller from drawing in enough fluid to open the check valve to allow discharge. The weight of the fluid on the topside of the check valve keeps it closed. The problem is often noticed after the initial use, when the pit has had time to dry out during a dry spell. When it gets water in the pit again, the air lock condition shows up. The pump runs due to the float switch being raised, but can't eject the water because of the air lock condition.
I suggest that you drill a 1/8" or 3/16" hole in your PVC discharge pipe, approximately 4" above your pump's discharge port and well within the inside of the basin. Drill the hole at a 45 degree angle so the hole is pointing toward the bottom of your sump basin. Water will be discharging from the weep hole when your pump is operating. This is completely normal. A typical installation will have the check valve positioned about 2-3 feet above your sump basin cover. If the check valve is screwed directly into the sump pump's discharge port, there is really no place to drill the weep hole, but also less of a chance of air lock due to the positioning of the check valve. The only problem with installing the check valve directly into the pump's discharge port is that it takes more power and effort for the pump to start due to the added weight of all the water sitting above that check valve, especially if your head is 8 feet of higher. When the check valve is installed above the basin cover, it reduces that starting power and also makes for a much easier method of replacing or performing maintenance on your pump and system.
If you should have any other issues or questions, please don't hesitate to call me.

Sincerely,
Jim Owiecki

Sump Pumps Direct Product Expert
969 Veterans Pkwy Unit C
Bolingbrook, IL 60490
630-685-0025 Direct
james@pedstores.com
PowerEquipmentDirect.com
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Manufacturer Response
Brand Rep
Nick,
We apologize that you experienced an issue with our product. We would definitely recommend following Jimís advice for installation. If you continue to have any issues with the replacement pump please contact our service team at 1-800-991-0466 option 3.
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Nick's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Always seem to have what I need. Service is timely. We'll see what happens with the pump I replaced."
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Thomas S.
Peculiar, MO
Purchased from Sump Pumps Direct
Purchased 4/19/15
REVIEWED
MAY.
10
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy
For use in fish pond.
Thomas Recommends This PHCC Pro Series Product
Manufacturer Response
Brand Rep
Thomas,
This is definitely a great choice. We know that you won't be disappointed with this pump and its efficiency. We appreciate your feed back and your business.
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10
Gilberto R.
Miami, FL
Purchased from Sump Pumps Direct
Purchased 10/15/12
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
E7055ns
I only used it twice, but I can appreciate that it is a very powerful and reliable sump pump.

Thanks so much for your nice and prompt attention, you really are the best pump company in the market. I am very grateful for your serious and fast help.
Manufacturer Response
Brand Rep
Gilberto,
Thank you so much for your considerations of our pumps. We really appreciate your feedback.
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