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PHCC Pro Series S3033 Primary Sump Pumps Reviews & Ratings

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PHCC Pro Series S3033 Reviews
Overall Rating
Features
3/5
Quality
3/5
Performance
4/5
Value
4/5
Overall
4.0 out of 54.0 out of 54.0 out of 54.0 out of 54.0 out of 5
Pros
I'd Buy It Again (1)
Price (1)
Quiet (1)
Easy To Use (1)
Cons
None to display.
100% of respondents would recommend this product to a friend
8 Reviews  Sort by 
 
Mohanadas R.
Columbia, CT
Purchased from Sump Pumps Direct
Purchased 1/17/16
Most Helpful Positive Review
REVIEWED
MAR.
23
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pump Ok
Had a different model which was installed by a water proofing vender corroded in one year, and stopped working. Easy to install. Pumps Direct prompt delivery will buy from them again.
Mohanadas Recommends This PHCC Pro Series Product
Manufacturer Response
Brand Rep
Mohanadas,
Thank you for your review. We know that this pump will bring you many years of protection.
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Se
REVIEWED
MAY.
16
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Defective Product, Non-existent Customer Service
I had one of these pumps installed at my 3500 sq ft. house to replace a 12 year pump (other brand) which was working fine but getting old. It was installed by a professional plumber. This unit fully rusted out within 6 weeks of being in the hole without hardly any water (dry patch).

I called the Glentronics and talked to guy named John who asked me to send in the invoice (proof of purchase) and photos of the rusted out pump. I did, and never heard back from them despite my many attempts.... more
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Manufacturer Response
Brand Rep
Se,
We apologize for your previous experience with our product. John is no longer with our company and we assure you that this situation is not at all common. We will do everything in our power to make things right. We would love it if you would contact us at 800-991-0466 Ext 3. for technical support.
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41
Nelson
REVIEWED
FEB.
16
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Lasts About 4 Years
And the last two years I couldn't even get to the impeller to clean it. Rusted bad.
Manufacturer Response
Brand Rep
Nelson,
We apologize for your inconvenience. We assure you this is not at all common with the S3033. Depending on the mineral content of the ground water this may occur to any pump. If you are aware that the soil surrounding your home is high in mineral content, we recommend you add 1/4 cup of CLR to the pit at least once a month for preventative maintenance.

As a note please be sure to always refer to the instructions of any preventative chemical before using
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31
Michael
Good Hope, IL
REVIEWED
DEC.
16
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Could Not Ask For A Better Unit
This is a solid unit, I wanted to wait a bit before I posted a review, but it is still very quiet and shoots my water out within seconds. I have a 2500 square foot house with tiling all the way around that drops into the pit. I also found it very easy to install.

It pumps what I need within a matter of seconds. I tested the alarm and it is very loud. I do wish that I had the ability to connect my back up sump pump to the pump monitor. I had a 1/2 hp ace hardware pump before so it was nice... more
Manufacturer Response
Brand Rep
Michael,
We are happy that you are pleased with the product and the service received. Thank you for your review and recommendations.
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20
Douglas
Massachusetts, MA
REVIEWED
NOV.
05
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
S3033
I have had one of these installed for about 4 years now as a part of the perimeter drainage system in my cellar and it works great. Very quiet. Easy to disassemble to clean the impeller which is important if you have a lot of chemicals in the groundwater.
Manufacturer Response
Brand Rep
Douglas,
Thank you for your review. We also do recommend that if your have high mineral content in your water that you use an anti-rust solution (like CLR or Lime Away) once a month for preventative maintenance. Your suggestion about cleaning the impellor is a great idea as well.
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20
Tracey
Total Reviews
2 Reviews
REVIEWED
DEC.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Residential User
This pump system was highly recommended by the company installing a new sump pump in our basement. We really liked the idea of the dual float switch and the power-outage alert. However, what we didn't find out until after everything was installed is that the pump has a maximum cycle time of 45 seconds.

What this means is that during wet periods in the spring, the pump is constantly turning on and off. Our old "big box store" pump and switch used to run for several minutes, and... more
Manufacturer Response
Brand Rep
Tracey,
Thank you for choosing Pro Series Pumps. We really appreciate your business.
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10
Patricia P.
Palatine, IL
REVIEWED
APR.
30
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy To Say I'm Buying Another
I have an S3 Series S3033 which was installed 3 years ago as my main sump pump. I can't remember the brand of the much older sump pump in the backup pit, which makes me nervous.

So, I'm going to put my existing S3 Series S3033 in the backup pit, and I'm buying a brand new S3033 for my main pit. I offer my highest rating on this one. My plumber does carry sump pumps, but even he said his are not as good as this one.
Patricia Recommends This PHCC Pro Series Product
Manufacturer Response
Brand Rep
Patricia,
Great! We are so happy that you are pleased with our products. We truly appreciate your feedback and loyalty to our pumps.
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James T.
Calhan, CO
Purchased from Sump Pumps Direct
Purchased 9/23/13
REVIEWED
NOV.
27
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
Needed a easy to install pump and this pump was great.
Pros: Easy To Use, Quiet, Price, I'd Buy It Again
James Recommends This PHCC Pro Series Product
Manufacturer Response
Brand Rep
James,
We are happy that we are able to assist you in keeping your basement dry and having a quick and easy install. Thank you for your review.
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