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Zoeller 53-0001 Primary Sump Pumps Reviews & Ratings

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Zoeller M53 Reviews
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
5/5
Overall
4.7 out of 54.7 out of 54.7 out of 54.7 out of 54.7 out of 5
Pros
High Quality (58)
I'd Buy It Again (41)
Durable (37)
Price (29)
Quiet (29)
Cons
None (7)
Packaging (7)
Heavy (6)
Expensive (3)
Durability (3)
97% of respondents would recommend this product to a friend
259 Reviews  Sort by 
 
Jim, the Sump Pump Expert
Sump Pump Expert

Product Expert
Total Reviews
30 Reviews
Total Helpful Votes
1315 Helpful Votes
Sump Pumps Direct Recommended

Tired of having to run to the Orange Giant to replace the store brand sump pump you purchased? If so, you need to read on.

The M53 is well known among plumbers as the sump pump of choice for the average homeowner. Zoeller is known for their quality and dependability and this pump is a big reason for that reputation.

With a Cast Iron Switch Case, Motor & Pump Housing the pump is built to last and can pump out 2680GPH at 5 Feet. The unit has a clog free design that can pass... more
Jim Recommends This Model
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23149
Hector M.
Weymouth, MA
Purchased from Sump Pumps Direct
Purchased 12/17/14
Total Helpful Votes
13 Helpful Votes
Most Helpful Positive Review
REVIEWED
JAN.
08
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Could Not Be Happier
I did some research, and after looking on most reviews for brands I decided to give Zoeller a shot. Could not be happier with the performance of this american beauty. It's quiet, powerful, and well built. Also, because I saved about $5k doing it myself.
Buy american amigos!
View Image
Hector Recommends This Zoeller Product
Hector's Experience With Sump Pumps Direct
Web Site
5/5

Service
4/5

Shipping
5/5
"I cannot complain about anything. Only thing that I would suggest is to have free shipping on big purchases, especially if costumers buy the pump with free shipping. i would have bought most of the supplies with you."
 more
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136
Ron W.
Bettendorf, IA
Purchased from Sump Pumps Direct
Purchased 2/11/13
Total Reviews
4 Reviews
Total Helpful Votes
33 Helpful Votes
Most Helpful Critical Review
REVIEWED
AUG.
30
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
2nd Zoeller Pump
I purchased a Zoeller 1/3 hp pump Feb 2013 that replaced a Zoeller pump that had failed after 5 yrs of use. The replacement pump purchased in 2013 has now failed. That was the second Zoeller pump I have had and the last one. Pump that fails in 3 yrs is a POS..
Cons: Unreliable, Durability, Switches Fail, Pump Switch Fail To Soon
Jim, the Sump Pump Expert
Product Expert
Ron,
If you're pump is failing because of a stuck switch, I'd suggest a Zoller pump with an electronic float switch.

Zoeller N63 w/ LevelGuard Switch
more
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10
Rodney H.
Fresno, CA
Purchased from Sump Pumps Direct
Purchased 9/17/16
REVIEWED
NOV.
22
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Great Product And Easy Yo Install!
I was a little hesitant to order online, I am one who likes to touch what I purchase. All the feedback was positive, so I gave it a shot. It arrived quickly and in good shape. I was worried that being so heavy it would tear through the box, it didn't. Well packaged. I also purchased the check valve. My current pump did not have a check valve and I'm glad I installed one this time. Extremely quiet, the first heavy rain my wife called me at work and said it wasn't working. I asked her if there... more
Pros: High Quality, I'd Buy It Again, Quiet, Price
Cons: None
Rodney Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
Rodney,
Thank you for your review, Rodney! From the sounds of it, you appear to be highly satisfied with your purchase and overall shopping experience. If this not the case,as you are only giving us one star (one star being dissatisfied and 5 stars being Extremely Satisfied), please let us know and we'll be happy to assist you further.
more
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00
Lindsey S.
Wonewoc, WI
Purchased from Sump Pumps Direct
Purchased 10/28/16
Total Reviews
2 Reviews
REVIEWED
NOV.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
Great price. My system wanted $300.00 for the pump plus service call. Saved me a bunch. Thanks.
Pros: High Quality, I'd Buy It Again, Price, Exceeded Expectations
Lindsey Recommends This Zoeller Product
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00
Edward C.
Shokan, NY
Purchased from Sump Pumps Direct
Purchased 4/21/15
REVIEWED
DEC.
29
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
What I Would Like To See On A Sump Pump
This is the first time I have used your pump....so far its good. During my worst rain storms since installing (Aug 2015), the pump had to start every 10-15 seconds after shutting off, so it gets heavily exercised. My experience with other previous pumps is that the switch has been its weakest link. So I think it would be great if you could design an "on/off" counter to register how many times it starts. If you have any statistics on the "expected lifetime" of your switch,... more
Edward Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
Edward,
To be on the safe side, replacing a switch every 2-3 years will provide you the preventive maintenance to keep the pump going for a long time.
more
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60
Giovanna T.
Piedmont, CA
Purchased from Sump Pumps Direct
Purchased 12/13/15
REVIEWED
JAN.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Amazingly Well Built Proudct - Made In The Usa
I am a little old lady. My recently installed sump pump failed after only two years! It was installed by my contractor.
I called my son who repairs and installs elevator to ask for assistance to see why my pump was not working.

He said the pump"s base was broken and probably had been since installation as it was a made in China pump with a plastic base.
He asked me to research a new one and gave me specifications. It must be cast iron,it must be made in the USA etc.

I found the... more
Giovanna Recommends This Zoeller Product
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30
Lowell W.
Wadsworth, OH
Purchased from Sump Pumps Direct
Purchased 11/29/15
REVIEWED
DEC.
22
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Pumps Made
Zoeller is the only pump I'll use. Long lasting, solidly built. The shortest service life I ever got on an M53 was 6 1/2 years, and that was being used as an effluent ejection pump in the septic. (The impeller shaft bearing failed). The one that is in the laundry crock has been in service since 1992 and still going strong. Great products at a fair price.
Lowell Recommends This Zoeller Product
Lowell's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Product was securely packaged and arrived on time."
 more
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63
Michael C.
Danville, IL
Purchased from Sump Pumps Direct
Purchased 1/6/16
Total Reviews
4 Reviews
REVIEWED
JAN.
27
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Seems To Be A Very Good Pump
Have not used it yet. Only tested it. Seems to be a very good pump. Only heard good things from local and others from this pump, only thing I don't understand is box says put vent hole in pipe but the pump already has one. AND plumbers say of pump has one then don't need one on pipe. Then others say yes do. So little confusing. But I believe this pump will be very good.
Michael Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
Michael,
Adding an extra vent/weep hole is personal preference. If you sump basin regularly has water in it, airlock shouldn't be an issues. However, for applications where there pit remains mainly dry when not in use, air-lock can happen more frequently.
more
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20
Bob G.
Ewing, NJ
Purchased from Sump Pumps Direct
Purchased 12/29/15
REVIEWED
JAN.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Choice
Much higher quality and better priced than what the big box stores have on their shelves. Compact and easy to install. Follow the instructions.
Bob Recommends This Zoeller Product
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20
Kris S
Des Plaines, IL
Purchased from Sump Pumps Direct
Purchased 11/28/15
REVIEWED
DEC.
21
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Quality Pump
Pump lasts years even in commercial use. Bought and used over 20 of these over the last 5 years.
Kris Recommends This Zoeller Product
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53
Diana O.
Purchased from Sump Pumps Direct
Purchased 5/28/16
REVIEWED
JUL.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Sump Pump
This pump is by far the best one i have purchased. I have 2 holes in my basement with sump pumps that frequently run. The Zoeller M53 has held up the best and seems to be the most durable for my job. Thanks
Diana Recommends This Zoeller Product
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10
Anthony B.
White Plains, NY
Purchased from Sump Pumps Direct
Purchased 5/5/16
REVIEWED
MAY.
27
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Purchase From Sump Pumps Direct
This pump compares to a current Zoeller I am using and is very many years old. This pump was unused for at least the last 3 years and during an emergency I took it out and it has endured throughout much rigorous use and is still working well. I recently installed the new Zoeller pump so it is still to soon to evaluate its performance and longevity but during preliminary testing it seemed to work very well.

I am a Building Contractor of 50 years and have enormous expertise with sump pumps, I... more
Anthony Recommends This Zoeller Product
Anthony's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"After placing the order for my new Zoeller M53 pump, delivery was fast and efficient as promised."
 more
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10
Jane A.
Ann Arbor, MI
Purchased from Sump Pumps Direct
Purchased 2/6/16
REVIEWED
MAR.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Way To Go
I needed to replace my Zoeller pump after decades of service. At first I shopped at the local big box home improvement store. Then I decided to look online. I found exactly the same pump as I had at a lower price than the plastic models in the store. Installation was simple, and I can be confident that it will perform a long time.
Jane Recommends This Zoeller Product
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10
Philip Y.
New City, NY
Purchased from Sump Pumps Direct
Purchased 1/11/16
REVIEWED
FEB.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Proven Performer
A proven performer I'm replacing an 11+ year old model that is still working perfectly which I'll keep as a backup. I'm in a wetland & in a heavy rain the pump can cycle on every 2- 3 minutes for days so you know how important it is to me and how hard it has to work & it did everytime!
Philip Recommends This Zoeller Product
Philip's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Knowledgeable salesman - (Phil) knows his stuff which is not very common online & no heavy sales pressure. I'm really very impressed & I'm sure I'll check out other PED products as a result. Thank You"
 more
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10
Dorian Q.
Sterling, VA
Purchased from Sump Pumps Direct
Purchased 11/27/15
REVIEWED
FEB.
01
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump For The Money
When shopping for a replacement pump, I read the positive reviews about this one. The sump pump seems extremely well made compared to the junk that can be bought for a similar price at Lowes or Home Depot. I am pleased about my decision to buy an American made product.
Dorian Recommends This Zoeller Product
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10
Dan B.
Brighton, MI
Purchased from Sump Pumps Direct
Purchased 1/9/16
REVIEWED
FEB.
01
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quality Sump Pump
This is a great product, shipped on time and works great. I replaced an existing Zoeller that has worked great for years and I will be now use for a back up.
Dan Recommends This Zoeller Product
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10
Michael W.
Grosse Pointe, MI
Purchased from Sump Pumps Direct
Purchased 12/27/15
REVIEWED
JAN.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Simply The Best
This is the best design, dependable unit. A+.
Michael Recommends This Zoeller Product
Michael's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Shipping was almost next day 😒"
 more
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10
Laura B.
Cincinnati, OH
Purchased from Sump Pumps Direct
Purchased 12/1/15
REVIEWED
JAN.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Thumbs Up
This little guy is great. I chose the Zoeller M53 becasue my washer drains into the sump pit & this seems to be the pump in Zoeller's laundry pump package.

My previous pump (stainless steel body) had cracked & needed to be replaced. I did lots of research on the Internet because I knew nothing about sump pumps or how to choose a new one. The Sump Pumps Direct web site had helpful information and good prices so I ordered the Zoeller pump, a check valve and new pit cover here. ... more
Laura Recommends This Zoeller Product
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10
Keith K.
Adair, OK
Purchased from Sump Pumps Direct
Purchased 12/23/15
REVIEWED
JAN.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
It Works
Got it hooked up today. It's pumping out the basement like a champ.
Keith Recommends This Zoeller Product
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10
Terry S.
Middletown, OH
Purchased from Sump Pumps Direct
Purchased 12/23/15
REVIEWED
JAN.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Outstanding
I ordered right before Christmas. We had torrential rains and I was concerned because of the age of the existing Zoeller pump. Your price was lower than all competitors and your delivery was faster than you promised. You have earned my business for your commitment to customer service. Thanks to you, my basement is dry!
Terry Recommends This Zoeller Product
Terry's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I rate you a 5 because 6 is not an option."
 more
Jim, the Sump Pump Expert
Product Expert
Terry,
Thank You for your business.
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10
Michael G.
Columbia, MO
Purchased from Sump Pumps Direct
Purchased 11/28/15
REVIEWED
JAN.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Dependable
My old Zoeller pump was continuing to work after 11 years so I decided to reward the old pump with a new one just to make sure. Zoeller is dependable pump, I really do appreciate the quality and testing that they put their pumps through. I will continue to buy Zoeller when I need a pump.
Michael Recommends This Zoeller Product
Michael's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I received my pump in two days following my order being filled that's remarkable and dependable."
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10
Henry R.
Beaverton, OR
Purchased from Sump Pumps Direct
Purchased 12/14/15
REVIEWED
JAN.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 1/3 Hp
This is the third pump I purchase for the last 23 years I installed this under my house since we have so much rain in Oregon. It sure do the job intended wish the switch lasted longer than 7 years. Other than that it's perfect for the application intended.
Henry Recommends This Zoeller Product
Henry's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy to install."
 more
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10
Gary S.
Ann Arbor, MI
Purchased from Sump Pumps Direct
Purchased 9/6/16
REVIEWED
NOV.
08
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased
Very happy with this product and Sump Pumps Direct.
Pros: High Quality, Quiet, Reliable, Easy To Store
Cons: None
Gary Recommends This Zoeller Product
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00
David A.
Winstonsalem, NC
Purchased from Sump Pumps Direct
Purchased 10/10/16
REVIEWED
NOV.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Product Which Lasted Over 20 Years
Amazingly durable and low cost.
Pros: High Quality, Price, Reliable, Fast
Cons: Packaging, Heavy, None,
David Recommends This Zoeller Product
David's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Fast Shipping this durable and reliable product"
 more
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00
Robert P.
Bettendorf, IA
Purchased from Sump Pumps Direct
Purchased 8/29/16
REVIEWED
OCT.
31
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Product
Well satisfied, my second pump, 1st lasted 13 years. I replaced the first because it was 13 years. Wanting to be safe.
Pros: I'd Buy It Again, Durable, Quiet, Features
Cons: None
Robert Recommends This Zoeller Product
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00
Craig C.
Clinton Township, MI
Purchased from Sump Pumps Direct
Purchased 9/15/16
REVIEWED
OCT.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Recommended Home Sump Pump
Easy to install, super quiet and worth the small investment when it comes to piece of mind. My old unit was 16 years old and noisy, and you shipped my new pump in one day! The YouTube install video by a plumber for this model made the install very logical and quick. Everyone who is replacing theirs should buy this model for their residential application.
Craig Recommends This Zoeller Product
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00
Mike H.
Anna, OH
Purchased from Sump Pumps Direct
Purchased 8/29/16
REVIEWED
SEP.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Replacement Sump Pump
Exact match for my old one. Made swapping easier. The old one still works it just had an intermittent float switch. I was able to order a new switch at the same time as the new pump and installed it on the old one to use as an emergency spare. The new switch should come with a new gasket but it does not.
Mike Recommends This Zoeller Product
Mike's Experience With Sump Pumps Direct
Web Site
4/5

Service
4/5

Shipping
5/5
"Pump arrived within two days with std shipping."
 more
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00
John F.
Clearwater, FL
Purchased from Sump Pumps Direct
Purchased 7/28/16
REVIEWED
SEP.
10
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Impressive Performance By An American Product
After receiving my purchase, M53 1/3 HP, in a very damaged shipping box, I found a piece broken off of the cast iron body. This delayed installation by over a week, requiring photos of the damaged pump to get approval for the return and delivery of a new pump. All is well, as I had the pump installed 2 days before the first bands from the tropical storm began to arrive.

I measured over 14 inches of rain in approximately 2 1/2 days. This Zoeller pump performed flawlessly, preventing... more
Pros: High Quality, I'd Buy It Again, Quiet, Exceeded Expectations
Cons: Packaging, Moeller Needs To Improve It Packaging To Endure The Combat Encoun
John Recommends This Zoeller Product
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00
Carl S.
North Tonawanda, NY
Purchased from Sump Pumps Direct
Purchased 7/25/16
REVIEWED
SEP.
06
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Shipping Times
A very fair price for the product. Since this pump was purchased as a stand by, I can only comment on the very fast shipping policy of Sump Pumps Direct.
Carl Recommends This Zoeller Product
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00
Terry J.
Holland, MI
Purchased from Sump Pumps Direct
Purchased 8/15/16
REVIEWED
SEP.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Powerful And Quiet
I needed a pump to lift water up 10 feet and then push it horizontally down a 35 foot run. This pump makes easy work of that. It is powerful, quiet, and relatively vibration free when doing its work.

Shopping trips to a couple of big box stores and several internet reviews led me to the decision to purchase a Zoeller brand pump. Many other reviewers have commented on the quality materials and construction of Zoeller pumps and that is true and obvious after looking at competitive pumps in... more
Pros: High Quality, Quiet
Cons: None
Terry Recommends This Zoeller Product
Terry's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I have made several purchases from the Direct family of online stores over the pasty several years. I've always had prompt service with orders delivered accurately as ordered. I have asked for advise twice and received prompt accurate responses."
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00
Tom E.
Leawood, KS
Purchased from Sump Pumps Direct
Purchased 5/11/16
REVIEWED
AUG.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Solid Pump
Our sump pump runs a lot and this pump has proven to be a work horse. Quite and reliable.
Tom Recommends This Zoeller Product
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00
John B.
Overland Park, KS
Purchased from Sump Pumps Direct
Purchased 7/11/16
REVIEWED
AUG.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Waiting For Rain
Haven't had enough rain to cause it to operate. Aafter installing, put water in the sump till it ran but that was the only time it ran.
John Recommends This Zoeller Product
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00
Tony D.
Seville, OH
Purchased from Sump Pumps Direct
Purchased 6/21/16
REVIEWED
JUN.
23
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 - 1/3 Hp Cast Iron Submersible Sump Pump W/ Vertical
Best damm pump you will ever buy. The box was torn up. The pump was coming through the side and the float protector was bent up. No paint scuffs. Plugged it in pushed float switch to the top and pump works flawlessly. Reformed the float protector and installed it. If it makes it to the three year warranty, I'm sure I'll get a good ten years of service like my older Zoellers. Another one of my pumps is three years old and is always completly submerged, When I pulled it to check it, I rinsed it... more
Pros: High Quality, Durable, Exceeded Expectations, No Bull Crap Here
Cons: None
Tony Recommends This Zoeller Product
Tony's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Fifteen year oid Zoeller failed and Sump Pumps Direct shipped me a new in the box Zoeller in two days. Damm you guys are as good and as fast as a Zoeller pump. Thanks Man I'll look forward to doing business with you guys all the the future."
 more
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Greg W.
Troy, MO
Purchased from Sump Pumps Direct
Purchased 4/26/16
REVIEWED
JUN.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Retired Plumber
bought it for a back up the name speaks for itself. Retired plumber.
Greg Recommends This Zoeller Product
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00
Clark A.
Owatonna, MN
Purchased from Sump Pumps Direct
Purchased 4/25/16
REVIEWED
JUN.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Pump
Chose this pump because has a proven history of being very reliable. Also like the fact you can buy replacement parts if ever needed.
Clark Recommends This Zoeller Product
Clark's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Was easy to install and works great"
 more
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Mark C.
Ames, IA
Purchased from Sump Pumps Direct
Purchased 4/19/16
REVIEWED
MAY.
10
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
It's A Zoeller
Easy to install - and it works - what else do I need? It should be dependable - it is in my mom's house four hours away..
Mark Recommends This Zoeller Product
Mark's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I needed a pump - have bought Zoeller before and had good luck so I bought another. This is the way life is supposed to work if you've been good."
 more
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Dale M.
Conneaut Lake, PA
Purchased from Sump Pumps Direct
Purchased 4/10/16
REVIEWED
MAY.
08
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Pump Well Made In Usa!!!
We purchased this Zoeller pump on the website and received it in two days! Very fast shipping and packed well. The pump works very quietly and efficiently. It is very well-made and we would definitely recommend it to anyone looking for a well-made, quiet, quality pump. When compared to big box stores, the Zoeller was a better choice for price and quality. I'm sure we will get many years of service out of it too!
Dale Recommends This Zoeller Product
Dale's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Thank you for the very fast shipping! That was quite a surprise and helpful. I would definitely buy from Sump Pumps Direct again!"
 more
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00
John B.
San Juan Capistrano, CA
Purchased from Sump Pumps Direct
Purchased 4/10/16
REVIEWED
MAY.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Two Decades
I bought this pump to replace a Zoeller pump I installed in a sump pit 20 years ago.If this pump performs in the same manner it will literally last a lifetime.
John Recommends This Zoeller Product
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00
Nick M.
Atkins, IA
Purchased from Sump Pumps Direct
Purchased 4/5/16
REVIEWED
APR.
27
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quality Sump Pump
My last M53 ran everyday for 7 years, replaced it just to be safe. Kept the old one as a back up. Highly recommended.
Nick Recommends This Zoeller Product
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00
Avenendra M.
Metuchen, NJ
Purchased from Sump Pumps Direct
Purchased 2/22/16
REVIEWED
APR.
26
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Pump
I have used a couple of them and all of them are working very good.
Avenendra Recommends This Zoeller Product
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00
David M.
Simsbury, CT
Purchased from Sump Pumps Direct
Purchased 4/3/16
REVIEWED
APR.
25
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Replacement Pump For Laundry Basin
I purchased the Zoeller M53 pump, because after 12 years my Zoeller laundry pump finally failed. The Zoeller laundry pump is setup in my basement next to the washer machine and gets used several times a week with the cleaning of the kids clothes. Installed a new M53 pump and it works great. It was a direct replacement for the old laundry pump. Hope to get another 14+ years out of the new pump.
Shipping was fast. Easy to track package.
David Recommends This Zoeller Product
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00
David S.
Crawfordsville, IN
Purchased from Sump Pumps Direct
Purchased 4/3/16
REVIEWED
APR.
25
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Zoller Mp53 Pump Does The Job
When my old sump bit the dust, I went on line looking for a new sump pump, when i seen the ad of sump Pump Direct and seen the Zoeller MP53 I said that is the pump I want even if it was a bit higher in price every thing else about it made it the best buy and the service I received from Direct was GREAT. They said that it would be 3 to 5 days for delivery it was at my home in 2 days.

1/2 hour after opening the double box pump it was in and SOOO quite, I ran water into the sump basin to make... more
David Recommends This Zoeller Product
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00
Angel C.
Youngstown, OH
Purchased from Sump Pumps Direct
Purchased 3/22/16
REVIEWED
APR.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller Great Pump Company.
I used Zoeller pumps 3 or 4 times before. They last me 10 to 15 years. I'm a very happy customer.
Angel Recommends This Zoeller Product
Angel's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"A great pump at a good price."
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00
Michael
Purchased from Sump Pumps Direct
Purchased 2/29/16
REVIEWED
APR.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53
Solid Construction with quality. This pump is built to last. Now let it rain!
Michael Recommends This Zoeller Product
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00
John B.
Bardstown, KY
Purchased from Sump Pumps Direct
Purchased 3/9/16
REVIEWED
MAR.
31
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best
My first one lasted 22 years don't buy anything but a Zoeller.
John Recommends This Zoeller Product
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00
Larry M.
Lebanon, OH
Purchased from Sump Pumps Direct
Purchased 3/5/16
REVIEWED
MAR.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy
Replaced a 13 year old M53 pump. Works flawlessly and a piece of cake to install.
Larry Recommends This Zoeller Product
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00
Joseph B.
Poland, OH
Purchased from Sump Pumps Direct
Purchased 3/2/16
REVIEWED
MAR.
23
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53
Product very easy to install. Great company to deal with. The representative knew her product and the shipping was great would highly recommend.
Joseph Recommends This Zoeller Product
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00
Jack Z.
Youngstown, OH
Purchased from Sump Pumps Direct
Purchased 2/27/16
REVIEWED
MAR.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Reliable
Installed the M53 a couple weeks ago when we lots of rain. This pump worked overtime to get the job done and I'm hoping for many years of great service. I do recommend you purchase the stand, which isn't advertised... but recommended in the installation directions. It'll keep the pump components out of the crud that sits at the bottom of your sump pump pit. I ordered on Amazon. Also, replace the hose clamp with a Full Stainless one as it'll be in water for awhile.
Jack Recommends This Zoeller Product
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00
Mishell C.
New Virginia, IA
Purchased from Sump Pumps Direct
Purchased 2/28/16
REVIEWED
MAR.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump
Great product!
Mishell Recommends This Zoeller Product
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00
Darin
Purchased from Sump Pumps Direct
Purchased 2/25/16
REVIEWED
MAR.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Products & Excellent Service
We have been buying pumps and accessories from from Sump Pumps Direct for over two years now. No failures to date. Have four M53's and one Storm Pro operating on the property in different capacities. Zoeller is my first choice, but that Storm Pro is working just as hard as the M35's and is the quietest pump I have ever owned, will buy another one should this one fail. Pricing is good, quality products, fast service. This is my go-to source for sump pumps and accessories.
Darin Recommends This Zoeller Product
Darin's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Flawless experience."
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00
James L.
Spring City, TN
Purchased from Sump Pumps Direct
Purchased 2/19/16
REVIEWED
MAR.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best
I have a older Zoeller sump pump and don't think it is going to wear out. But, just in case it does, I ordered a new one from SumpPumpsDirect.com
James Recommends This Zoeller Product
James's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"The best and fastest shipping I ever had."
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00
Robert C.
Grafton, OH
Purchased from Sump Pumps Direct
Purchased 1/25/16
REVIEWED
FEB.
16
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump
I'm well pleased with my purchase.
Robert Recommends This Zoeller Product
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00
Brian L.
Pasadena, MD
Purchased from Sump Pumps Direct
Purchased 12/28/15
REVIEWED
FEB.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Brian L.
The sump pump in a house I just purchased was old and not working properly. I have this same pump in another home for several years with no issues.
Brian Recommends This Zoeller Product
Brian's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"This sump pump was easy to install and the quality of the product is exceptional."
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00
Eric D.
Bryan, OH
Purchased from Sump Pumps Direct
Purchased 1/9/16
REVIEWED
FEB.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great
Very pleased with its pumping capacity.
Eric Recommends This Zoeller Product
Eric's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Good recommendation."
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00
Quest Enterprises
Purchased from Sump Pumps Direct
Purchased 12/23/15
REVIEWED
JAN.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Airmail
When received, it looked like it was sent by air except the plane didn't land first. Had to return it and received another one which looked fine. Neither one was packaged sufficiently to prevent damage. Good pump and good customer service but packaging was not even close to being acceptable. When we ordered it, it was because we needed it, now. It ended up taking around 2 weeks or so due to having to send it back.
Pros: I'd Buy It Again
Cons: Packaging, Non Existing Packaging
Quest Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
Quest,
Sorry to hear about the issues you had with condition the pump was received. Normally the packing provides enough protection so it can be delivered safely. On a rare occurrence, the carrier doesn't handle the package properly. Hopefully, all issues are resolved.
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Tim H.
Cincinnati, OH
Purchased from Sump Pumps Direct
Purchased 8/10/13
REVIEWED
SEP.
01
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Direct Replacement
My house was built in 2001, with a Zoeller model 53 installed. I have had no problems with this pump since then. I had heard somewhere that it was a good idea to replace sump pumps every 10 years, so I pulled of the sump cover and stuck my head in with a trouble light. I noticed that the switch housing looked pretty rusty. I decided to go ahead and replace the pump before I had a problem. I knew that Zoeller pumps were made in Louisville and I decided to stick with them. I initially... more
View Image
Pros: High Quality, Price, Reliable
Tim Recommends This Zoeller Product
Tim Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Painless order. Fast shipping."
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388
Christi
Gurnee, IL
REVIEWED
MAR.
11
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Stinks
I bought this model 2 years ago. It was recommended and installed by a plumber. It died. It can not be repaired. The plumber said that Zoeller will only give a one year warranty. Since the installation, I have become a widow. I do not have extra money to be having a sump pump installed every 2 years. This is not a good product and it stinks that Zoeller will not pay for a brand new one. A product should last more than 2 years.
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299
John F.
Alexandria, VA
Purchased from Sump Pumps Direct
Purchased 6/12/13
REVIEWED
JUL.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Durable Pump
I am very happy with my M53 pump. I bought it because the float valve was getting a little balky on my old M53 after 17 years. Thought I would give my old pump a proper retirement and get a new one. SPD was great on the phone and my new pump was delivered within 24 hours (no express stuff. just regular shipping). The how to install it video on the SPD site was great and I installed it myself with no problems.

Thanks SPD
Pros: I'd Buy It Again, Durable, Price, High Quality
John Recommends This Zoeller Product
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130
Alan B.
Wichita Falls, TX
Purchased from Sump Pumps Direct
Purchased 5/26/15
REVIEWED
JUL.
29
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Pump Housing Leaks & "it Shouldn't Be A Problem"
The pump impeller housing, half of which is made of plastic, leaked on first use. I removed pump and tightened screws, but it still leaked. I contacted Zoeller and was told by the tech. support guy, after consulting his supervisor, that it "shouldn't be a problem." I thought my pump was for the purpose of removing water, not spraying it back into the sump basin.
Jim, the Sump Pump Expert
Product Expert
Alan,
I'm sorry to hear of the issues you are experiencing with your Zoeller pump. These pumps do have an air relief hole drilled in the side of the pump that will in fact, spray water out when it is operating. This is completely normal. This hole helps to prevent any air lock that might occur at the base of the pump and while the water does spray out, it is a very small amount compared to the amount of water that is being pumped out. In addition, the water spraying out should be under the water level most of the time and should not cause any other problems.
If you have any other questions or concerns, please let me know.
Sincerely,
Jim Owiecki
Sump Pumps Direct Product Expert
800-710-7499 X125
630-685-0025 - Direct
james@pedstores.com
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219
Don K.
Marietta, GA
Purchased from Sump Pumps Direct
Purchased 7/4/13
REVIEWED
JUL.
27
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Verry Pleased
We've lived for years with a cheap sump pump. Very unreliable, and noisy. When it stopped working consistently, we purchased the Zoeller M-53. Though more expensive than what we had before, it's much more what a REAL sump pump should be - heavy, substantial, and quiet.
Pros: High Quality, Easy To Use, Durable, Quiet
Cons: Heavy, Expensive
Don Recommends This Zoeller Product
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120
Ruth F.
East Orange, NJ
REVIEWED
OCT.
29
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
They Only Last 2 Years
We have 4 sump pumps in our basement and have been using these. They do a good job when they are working but always die after 2 years give or take. They should last longer for the money. I would gladly pay more for a pump that lasts longer
Jim, the Sump Pump Expert
Product Expert
Ruth,
Iím sorry that your M53 pumps are not lasting more than a few years, I wonder if the pumps are okay but maybe the switch/float is bad.

The pump does have a 3 yr. warranty so if you return to the store you purchased from they should be able to help you out.

I didnít see that you purchased the pumps from us but if you did we can help with the warranty if needed.

I do have a few recommendations for some alternative pumps



Ion pumps



Zoeller with levelguard switch
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154
William M.
Robbinsville, NJ
REVIEWED
MAY.
04
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Beware Of Ice Blockage
Had to throw away the M53 today. Probably would have lasted longer than the 7-8 years of very little usage. But, three times I found the float stuck in the "on" position. Once was due to ice in the exit pipe outdoors. But the water in the hole was already very warm, meaning that the pump had been running for possibly days without stopping. Still worked, though. Next, I had a new water heater installed, and the installer elected (on his own) to drain the old tank into my sump... more
Pros: Easy To Use, Quiet, Fast, Light Weight
William Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
William,
7 to 8 yeas of pump life is actually pretty good for pumps these days. Ice Blockage can be contributed to how the discharge is set up on the exterior of the home. No matter what pump you're using, if the discharge is not set up correctly when it exits the home, ice blockage can occur. Sump pump are not designed to pass large pieces of sediment.
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132
Don M.
Muscatine, IA
Purchased from Sump Pumps Direct
Purchased 5/6/13
REVIEWED
JUN.
06
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Pumps
I already have two Zoeller pumps in two different sumps in my basement and I'm very happy with them. They are going on 4 years old and I bought a 3rd one for backup just in case.
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100
Tim D
Tualatin, OR
Purchased from Sump Pumps Direct
Purchased 11/2/14
REVIEWED
NOV.
23
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Pump, Fast Shipping, Poor Packing
Product came quickly, good support from the website, exactly as advertised. The ups delivery guy and I both took pictures before I opened the box, expecting damage.

One leg of the pump was bent a bit, but everything worked. Why this company is unclear on the concept of putting some packing material inside after shipping pumps around for years is a mystery to me.

I will buy from them again, but I will talk to someone at the company to ensure they pack things correctly.
Pros: High Quality, Durable, Price
Cons: Packaging
Tim Recommends This Zoeller Product
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123
Gene M.
Basking Ridge, NJ
REVIEWED
APR.
22
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
3 Of These In 10 Years
Used cheap Flotec stand up sump pump for 20 years previously. Noisy and needing float ball adjustments constantly, but reliable. Replaced with Zoeller's 53 model, with plumber's recommendation. Very quite and reliable but definitely not durable. I just put in my 3rd one in 10 tears, float switch apparently a week spot. I will revisit this review after seeing how long #3 lasts.
Pros: Easy To Use, Quiet
Cons: Expensive, Low Quality, Durability
Jim, the Sump Pump Expert
Product Expert
Gene,
You may consider the N53 (Non-Automatic M53) with a LevelGuard Switch. You don't have to worry about the durability with the built-in switch. The LevelGuard switch is about as durable as you can get.

Zoeller N53 & LevelGuard Package
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112
Victor
Purchased from Sump Pumps Direct
Purchased 1/31/13
REVIEWED
MAY.
09
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy
My sump pump was 17 years old, still working but I installed the M53 Zoeller. Very happy with it so far, it worked fine with the 8 inches of rain in two days last month. Happy to buy things still "Made in the USA. I have purchased a second M53 for the second sump.
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101
Martin S.
Downers Grove, IL
Purchased from Sump Pumps Direct
Purchased 4/29/15
REVIEWED
JUN.
11
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Still My First Choice
Glad I found PED/SPD!
In the past, I could find the Zoeller M53 pump at some hardware store, but lately, it's been harder to find.

I have consistently been using Zoeller M53 pumps since our house was built 35 years ago. They provide dependable service for many many years.

This new sump pump is my backup. I always keep a replacement pump (plus the PVC pipe, fittings, and glue) on the shelf for that day, years from now, when my current pump starts to misbehave.
Martin Recommends This Zoeller Product
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102
Nelson Reifsnider
Purchased from Sump Pumps Direct
Purchased 8/6/14
REVIEWED
AUG.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump! Poor Packaging.
Had to return pump due to damage. Shipping container was a very flimsy cardboard box and arrived with six puncture holes in it. Powder coating was knocked off at ten places down to the bare metal. Can't believe anyone would ship a 22 pound cast iron pump in such an inadequate container.
Pros: High Quality, Durable, Quiet, Fast
Cons: Packaging, Very Heavy Pump Packaged In Single Layer Thin Cardboard Box, Pump Arrived Damaged And Had To Be Returned
Nelson Recommends This Zoeller Product
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91
Craig
Purchased from Sump Pumps Direct
Purchased 1/14/14
REVIEWED
FEB.
19
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
High Quallity, Long Term Reliability ?
I believe the Zoeller pumps are very well made. I have a situation where the pump turns off and on very frequently. The pump switch has failed on two different occasions. It locks in the on position so the pump does not shut off. The second time, the pump was still under warranty, Zoeller replaced the pump, no questions asked. I'm concerned that this has happened twice, but I think the frequency the pump goes on and off has a lot to do with the failure over time. I would still buy another... more
Pros: High Quality, I'd Buy It Again, Easy To Use
Cons: Durability
Craig Recommends This Zoeller Product
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80
Randall Z.
Stephens City, VA
Purchased from Sump Pumps Direct
Purchased 7/16/13
REVIEWED
AUG.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Review
Fast efficient shipping and tech help. Zoeller pumps are the best. Last long and very reliable.
Pros: I'd Buy It Again, High Quality, Durable, Reliable
Randall Recommends This Zoeller Product
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80
Bill N.
New Boston, MI
Purchased from Sump Pumps Direct
Purchased 4/25/13
REVIEWED
JUN.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good
Must use because of shallow pit.
Pros: Durable, Easy To Use, Easy To Store, I'd Buy It Again
Cons: Packaging
Bill Recommends This Zoeller Product
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70
John
Purchased from Sump Pumps Direct
Purchased 4/20/13
REVIEWED
MAY.
11
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Review
So far, so good. Very quiet as well.
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70
David M.
Canton, IL
Purchased from Sump Pumps Direct
Purchased 1/14/15
REVIEWED
FEB.
05
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoller Experience
I worked for a coal mine for 25 years and in all of our sumps we used Zoeller Sump Pumps in our conveyor pits. They gave us minimal problems for the 25 years. So when I needed a sump pump for my house, I wouldn't trust any other pump than Zoeller.

I own 4 Zoeller sump pumps: 2 in my basement, one for my pool, and one for my son to pump water out of his duck blind. Won't use anything but Zoeller.
David Recommends This Zoeller Product
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82
Dave
REVIEWED
MAY.
07
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Zoeller M53 Not Pumping
I bought the M53 as part of the Zoeller ProPak system with battery backup. Had it professionally installed in October 2012 and it worked great through hurricane Sandy. It rained today and about 4-5 inches of water went into the basement sump but not enough to active the pump. I decided to test the pump, activated the motor via the float switch and it wouldn't pump out the water. The motor just continued to run. You got to be kidding me! I used my shop vac to suck all the water out and... more
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94
Aaron W.
Fountain, CO
Purchased from Sump Pumps Direct
Purchased 5/5/15
REVIEWED
MAY.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
This pump is working great. It replaced a less than 2 year old plastic pump that was clogged up with sediment. We have had ridiculous amounts of rain since putting the pump in and it has not had any problems.
Aaron Recommends This Zoeller Product
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62
Mary D.
Richmond, VA
Purchased from Sump Pumps Direct
Purchased 5/5/15
REVIEWED
MAY.
26
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Replacement
This was a perfect replacement for previous Zoeller M53. Did not have to alter anything. Hope to get another 5 years out of this one.
Mary Recommends This Zoeller Product
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40
Anthony M.
Rochester, IN
Purchased from Sump Pumps Direct
Purchased 4/27/15
REVIEWED
MAY.
19
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Top Quailty
Put in another top brand and it lasted a couple of months. It was apparent from the start that the Zoeller was of much better quality. Works great so far. Time will tell.
Anthony Recommends This Zoeller Product
Anthony's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Purchased more than one time and great experience each time."
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40
John J.
Halethorpe, MD
REVIEWED
MAR.
22
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
15 Years And Going Strong
Our Zoeller pump is just now having switch issues after 15 years of hard sump work. We are replacing the switch for $30 and will keep on trucking. This is definitely the best pump around, in my opinion.
John Recommends This Zoeller Product
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40
Dan D.
Amissville, VA
Purchased from Sump Pumps Direct
Purchased 8/27/14
REVIEWED
SEP.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Solid Unit, Easy Install, Good Power
Installed myself in under 2 hours... Buy a check valve too. It's been operating for 1 month. Drains the sump well very fast. Construction feels very high quality.
Pros: High Quality, I'd Buy It Again, Quiet, Easy To Use
Cons: No Battery Backup
Dan Recommends This Zoeller Product
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40
John
Highmore, SD
Purchased from Sump Pumps Direct
Purchased 3/3/14
REVIEWED
APR.
15
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoller M53
Pump came very quickly. Excellent quality with long durability. Excellent value for the money. Would buy again in a heartbeat.
Pros: High Quality, I'd Buy It Again, Durable, Reliable
John Recommends This Zoeller Product
John's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"The website was easy to follow and the ordering a quick and easy experience. Your company is excellent! Keep up the great customer experience."
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51
Stephen D.
Weare, NH
Purchased from Sump Pumps Direct
Purchased 8/28/13
REVIEWED
SEP.
20
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product At A Great Price
I replaced my previous sump pump of 11 years. It had worked well, and I wanted to make sure I replaced it with a pump that would be as reliable and long-lasting.

I read the write-up on the Zoeller M53, saw that it appeared to be a very good product, and was happy with the price.

It arrived within three days, and immediately on opening the box I was impressed with how sturdy and well made the pump appeared to be.

After installing the pump the first thing I noticed was how quiet it was... more
Pros: High Quality, I'd Buy It Again, Price, Exceeded Expectations
Stephen Recommends This Zoeller Product
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40
Martin H.
Purchased from Sump Pumps Direct
Purchased 5/1/13
REVIEWED
MAY.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Order/ship Time
Great speedy Service. Many Thanks.
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40
Michael A.
Tallmadge, OH
Purchased from Sump Pumps Direct
Purchased 9/16/15
REVIEWED
OCT.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump, Short Cycles
So I bought this after extensive research as a replacement for my 1/3 Hp Rigid Stainless steel unit.

Worked great but the float setup in my small sump causes it to cycle rather rapidly - it ejects the water so quickly it shuts off after about 15 seconds. The problem comes when my sump is re-filling quickly. The pump will cycle on and off every few minutes. Contacts burnt and stuck on after a year of use,- SumpPumpsDirect covered it under the warranty.
Cons: Does Not Allow For Adjustable Depth Float Activation
Michael Recommends This Zoeller Product
Michael's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"WOW, alot of people ask me to help them with their sump pumps - I always have them order from SPD - a day or two later I'm in their basement helping them install their new pump."
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30
Vernon G.
Stewartsville, NJ
Purchased from Sump Pumps Direct
Purchased 3/22/15
REVIEWED
APR.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Cast Iron Zoeller
I purchased this pump to replace one that was in a sink pump that was used for 8 years. It was the exact replacement pump and it worked perfectly. I ordered it on a Sunday night and it was delivered on Wednesday via Fed and I installed it on Thursday. I could not ask for better service.
Vernon Recommends This Zoeller Product
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30
Fred W.
Janesville, NY
Purchased from Sump Pumps Direct
Purchased 3/2/14
REVIEWED
APR.
13
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quality Sump Pump
May basement had a sump pump that died causing 12k in damage. I went on this website and the quality, price no tax and free shipping second to none. I was impressed of the quality of the pump, easy to install as well. Actually thinking of getting a second one as a back up. Hope it last.
Pros: High Quality, Durable, Price, Reliable
Cons: A Little Noisy, Pulsates At Times When Off
Fred Recommends This Zoeller Product
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30
Joe T.
Wilkes Boro, NC
Purchased from Sump Pumps Direct
Purchased 8/10/15
REVIEWED
AUG.
31
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Satisfied With My Purchase!
I've had the pump and basin installed for about two weeks and so far I am very pleased. Have not had a really hard rain, but when tested, it really pumped out the water with about a 9 foot lift. Thought the basin and top were a little expensive, but they are of good quality and should last forever. So, maybe I should consider them an investment!!
Joe Recommends This Zoeller Product
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20
Larry M.
Carmel, IN
Purchased from Sump Pumps Direct
Purchased 7/21/15
REVIEWED
AUG.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump. Not So Great Shipping Package
The Zoeller M53D is a great sump pump. I replaced my 6-year old M53D before it had a chance to fail. My choice, since I know it probably would have lasted many more years. However, the shipping packaging is inadequate for the wieght of the pump. Single layer cardboard box had some holes worn in it when it arrived. No damage and I blame Zoeller not SPD for this, but SPD should consider an overpack.
Larry Recommends This Zoeller Product
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20
James B.
Evergreen, CO
Purchased from Sump Pumps Direct
Purchased 5/18/15
REVIEWED
JUN.
30
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
M53
AS advertised this pump works great. I'm very satisfied not only withe the pump but the support I received from the company. Great product. I also bought the basin and check valve.
James Recommends This Zoeller Product
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31
Mike J.
Aurora, CO
Purchased from Sump Pumps Direct
Purchased 5/20/15
REVIEWED
JUN.
11
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Mj Construction
I use Zoeller pumps for all of my sump pump needs. They work very well. Have yet to have one falter.
Mike Recommends This Zoeller Product
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20
Carl D.
Windham, NH
Purchased from Sump Pumps Direct
Purchased 3/27/15
REVIEWED
MAY.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ziegler M53 Pump
This was a replacement for the Zoeller M53 pump. Great pump, and your service was as advertised. You definitely will be used again.
Carl Recommends This Zoeller Product
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20
Michael D.
Waterbury, CT
Purchased from Sump Pumps Direct
Purchased 4/7/15
REVIEWED
APR.
30
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Pump...poor Packaging
Pump was shipped in factory box with minimal protection from UPS handling.

A small piece of the cast iron was broken. Usable still but a lack on the part of the deliverer. Nice pump though.
Michael Recommends This Zoeller Product
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20
Francis L.
Darien, IL
Purchased from Sump Pumps Direct
Purchased 3/29/15
REVIEWED
APR.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Done
I had to replace my sump pump. It was easy to find on the website, ordering was simple, delivery was fast, installation was easy. A very pleasant experience overall.

By the way the old pump lasted 20 plus years, the pump still works just the switch was bad but I was too lazy to replace the switch myself so I bought a new pump with a new switch. I still kept the old pump.
Francis Recommends This Zoeller Product
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20
Monica B.
Hubbard, OH
Purchased from Sump Pumps Direct
Purchased 3/2/15
REVIEWED
APR.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Sump Pump
It's working great!
Monica Recommends This Zoeller Product
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20
Hans H.
Great Barrington, MA
Purchased from Sump Pumps Direct
Purchased 3/19/15
REVIEWED
APR.
10
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Sump Pump
This Zoeller pump replaced the last identical Zoeller which we had for 22 years. A solid, excellent product at a very good price
Hans Recommends This Zoeller Product
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20
Gary B.
Cypress, TX
Purchased from Sump Pumps Direct
Purchased 3/15/15
REVIEWED
APR.
05
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Incredibly Fast Delivery
I have a large landlocked area on the back of my lot so I use three sump pumps to clear the water when we get heavy rain by pumping to the front of my lot - about 350 feet. These Zoeller pumps have lasted about 13 years but are now showing their age. I've now had to replace two of the three.
Gary Recommends This Zoeller Product
Gary's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"This is my second purchase from Sump Pumps Direct. Highly recommend them. Best price, great pump. Ordered late Wednesday, delivered before noon Friday. Well packaged. What more can I say. They act like they want my business."
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20
Amy W.
Indianapolis, IN
Purchased from Sump Pumps Direct
Purchased 3/15/15
REVIEWED
APR.
05
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump
Decided to order from this company for all the good reviews. I do remember reading one however that said shipping packaging was terrible. I would have to agree. The pump was almost out of box by the time I got it. Other than that its a sump pump and it works.
Amy Recommends This Zoeller Product
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20
Lyle P.
Cedar Rapids, IA
Purchased from Sump Pumps Direct
Purchased 3/10/15
REVIEWED
APR.
01
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Service!
I ordered this Zoeller pump one day and the next it was here with no shipping or taxes great timing as well.
Lyle Recommends This Zoeller Product
Lyle's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Already summed it up, up above. I will definitely order from here again, great service!"
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20
Donna M.
Beverly, MA
Purchased from Sump Pumps Direct
Purchased 3/4/15
REVIEWED
MAR.
25
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Saves Us $1,400.00
After finding out that our old sump pumps were just about gone and were quoted $900.00 each to replace we sought our your sump pumps and had them delivered right to the door.

The technical staff was very knowledgeable when we called with questions. We are very happy to have our new sump pumps working before all our snow melts.
Donna Recommends This Zoeller Product
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20
James S.
Big Stone Gap, VA
Purchased from Sump Pumps Direct
Purchased 2/25/15
REVIEWED
MAR.
19
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service
My pump went out orderd pump pronto pump was at front door installed pump happy second time i used this company will use next time i need pump as well
James Recommends This Zoeller Product
James's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"What can I say besides great?"
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20
Chip R.
Wilmington, DE
Purchased from Sump Pumps Direct
Purchased 9/10/14
REVIEWED
OCT.
01
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Experience!
Sump Pumps Direct was a pleasure to do business with. They were knowledgeable, efficient, and filled my order quickly. They confirmed the order and shipped my pumps within 24 hours.

A day later, I received my pumps. Shipping was free (even though each of the two pumps weigh about 15 lbs). Great experience.
Chip Recommends This Zoeller Product
Chip's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great experience."
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20
Joseph D.
Sterling Heights, MI
Purchased from Sump Pumps Direct
Purchased 8/25/14
REVIEWED
SEP.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller Sump Pump
I purchased the pump as a back up. The Zoeller I have now was installed in June of 2008.
Joseph Recommends This Zoeller Product
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20
Derrell Gumm
Parkersburg, WV
Purchased from Sump Pumps Direct
Purchased 8/21/14
REVIEWED
SEP.
11
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sumps Direct To The Rescue
After deciding to put a bathroom in the basement of a house we recently bought, I found out there were no drains! So the contractor decided to go with a sump for the shower & vanity, and the washing machine could be tied in with it. It previously drained through a pipe in the floor.

The first pump was a cheap thing from a big box store that didn't make it a year, so I decided to look online for a quality pump to replace it, and hopefully I have. Construction and other features of it are... more
Pros: High Quality, I'd Buy It Again, Features, So Far So Good After About Three Weeks
Derrell Recommends This Zoeller Product
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31
Joel Mixon
Springfield, MO
Purchased from Sump Pumps Direct
Purchased 7/5/14
REVIEWED
SEP.
01
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love It!
Just what I was looking for. Good design and heavy duty. Less than I expected to pay. Arrived in good shape in a timely manor. It has been installed for a while now and has been working well. I'll be saving this site in my favorites.
Pros: High Quality, I'd Buy It Again, Price, Features
Joel Recommends This Zoeller Product
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20
Elizabeth O.
Madison Heights, VA
Purchased from Sump Pumps Direct
Purchased 6/8/13
REVIEWED
JUN.
30
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Direct Replacement
Bought for a replacement. Entered part# came up immediately and easy order with great customer service with fast delivery.
Pros: I'd Buy It Again, Easy To Use, Quiet, Price
Elizabeth Recommends This Zoeller Product
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20
Nicci
Purchased from Sump Pumps Direct
Purchased 4/4/13
REVIEWED
MAY.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Super Quiet
I bought this sump for our church and was shocked at how quiet it ran. I was so impressed with it, so i ordered another one for my home. I had an old Wayne pedestal pump which was located under my bedroom and every time it kicked on, it was so loud it would wake me up every time. With this new pump all I hear now is a real low faint hum. But I was a little disappointed with the Zoeller check valve thump noise when it closes. It's louder than the pump itself. I love this pump so far and the... more
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31
Glen
Marksville, LA
Purchased from Sump Pumps Direct
Purchased 1/17/13
REVIEWED
MAR.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Pump
Very good pump, On time and good price. HAPPY Customer!
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20
Jim
Manassas, VA
Purchased from Sump Pumps Direct
Purchased 1/20/13
REVIEWED
MAR.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Designed & Manufactured
I had a troubled relationship with my sump. In 10 years, it has resulted in 8 basement floods. There have been lost of surprises over these years, and some significant changes to the basement and landscape around my house. I have changed out the pump annually, and event put two pumps in the sump on different power supplies. Was tired of the usual item at the box stores and then I searched online. I found this pump and have been happy with it. Based on reviews, I purchased an extra switch,... more
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31
Brett
Bristow, VA
Purchased from Sump Pumps Direct
Purchased 1/1/13
REVIEWED
FEB.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great, High Quality Pumps
I bought two of these pumps to replace the 1/3 hp Bubba pumps that failed in less than two years and flooded my basement. The Zoeller pumps are high quality and are much quieter that the pumps they replaced. My plumber said this is the only brand they use and have never had to replace one for warranty issues. The Zoeller check valves are also high quality. I have no regrets and plan to buy these pumps again in the future.
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20
Robert
Atlantic Highlands, NJ
Purchased from Sump Pumps Direct
Purchased 1/19/13
REVIEWED
FEB.
09
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
M53 Zoeller Sump Pump
Just did a replacement installation. All went great. I put water into the collection tank and happy to report the pump did it's job. This is one of those products you are happy that they never have to do their job. Wish I could say it's a great product and will say they are. As a builder this is the only brand of sump pump I'll use.
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20
Steve
Purchased from Sump Pumps Direct
Purchased 12/21/12
REVIEWED
JAN.
19
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump-replacement Zoeller
Well its been 15yrs (1997) since I had a local vendor install my Sump & back-up system... Thee origin equipment Zoeller... The pump & check valve kit were put through quite a work out over those years. I live on one of the Midwest's largest aquifers.. The pump actually still runs great,but the switch has finally failed...

I elected to replace with the same equipment due to its solid performance time run...Along with a simple swap-out not requiring significant modifications to the... more
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20
Pat
REVIEWED
DEC.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Basement Water Pump And Check Valve.
I will say for anyone wanting to purchase a water pump, this is the place to go.

In November our basement sump pump failed at our church and I was not pleased with the products sold at local stores; so I went online and found PED. The person I spoke to was very knowledgeable about the products.

My need was for a high-end quality pump that is strong, quiet and very reliable, and will give many years of service. The customer service rep suggested this pump would be exactly what I am... more
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20
Brian C.
Portland, OR
Purchased from Sump Pumps Direct
Purchased 11/10/15
REVIEWED
DEC.
02
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
The 1st pump I bought at Home Depot, was to tall and would not cycle in time to keep under the house dry this pump is a low profile and does a good job.Under the house rain water can fill up in a hurry. This pump keeps it dry...Love it!
Brian Recommends This Zoeller Product
Brian's Experience With Sump Pumps Direct
Web Site
4/5

Service
5/5

Shipping
5/5
"This pump got here in one day (fast, fast,fast)"
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10
Richard S.
Oak Lawn, IL
Purchased from Sump Pumps Direct
Purchased 9/21/15
REVIEWED
NOV.
05
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Sump Pumps
Easy to replace because it was the same model.
Richard Recommends This Zoeller Product
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10
Brice S.
Spotsylvania, VA
Purchased from Sump Pumps Direct
Purchased 10/10/15
REVIEWED
NOV.
03
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
No Water Problems
I replaced a 15 year old Zoeller pump with a new one because I knew the quality of the Zoeller. Couldn't be happier with the reliability of the Zoeller name.
Brice Recommends This Zoeller Product
Brice's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great experience form placing the order to receiving the item and installing it. Smooth.."
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10
Ronald S.
Hazlet, NJ
Purchased from Sump Pumps Direct
Purchased 7/14/15
REVIEWED
AUG.
25
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
I have 2 M53 Zoeller pumps installed, I have water year round, more so with rain. The only thing that ever burnt out was the Float Valve Switch. I did not know about Sump Pumps Direct at the time, it was simple to bypass the switch and use external float switch. Pump keeps running as it should. I bought the last one just to have a spare. My soil is sand and clay, pumps never clog.
Ronald Recommends This Zoeller Product
Ronald's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I ordered the M53 Zoeller pump and check valve, it was delivered in 2 days. Couldn't ask for more from this company."
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10
Kevin S.
Saint Albans, WV
Purchased from Sump Pumps Direct
Purchased 7/30/15
REVIEWED
AUG.
21
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 Installation
I replaced the sump pump in my crawl space with the Zoeller M53. I replaced a pedestal pump that was sitting in a 5 gallon bucket. This required digging a hole to accommodate a 18x24 sump pit. Once installed I tested the pump and it was much quieter that the old pump. So far the pump is working its magic and providing me with peace of mind.
Kevin Recommends This Zoeller Product
Kevin's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy selection, ordering and shipping."
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10
Larry W.
Richmond, RI
Purchased from Sump Pumps Direct
Purchased 8/4/15
REVIEWED
AUG.
17
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Am A Pro Waterproofer
I have been a user of Zoeller pumps for many years, but my local supplier changed source, so I have changed my supplier.
Larry Recommends This Zoeller Product
Jim, the Sump Pump Expert
Product Expert
Larry,
We're pleased to be able to help you. Thanks for the review, and thank you for your business. Enjoy the rest of summer.
more
Larry's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Dealing with Sump Pumps Direct was a good experience. I do not need call-backs due to poor performance from imports."
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10
Michael B.
Lexington, KY
Purchased from Sump Pumps Direct
Purchased 7/13/15
REVIEWED
AUG.
08
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quick Service
Thanks. Great price and service.
Michael Recommends This Zoeller Product
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10
Ron S.
Union City, IN
Purchased from Sump Pumps Direct
Purchased 7/14/15
REVIEWED
AUG.
05
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Pump Poor Shipping
The pump I ordered was quickly shipped out FedEx. I appreciate this very much. However, the pump came in a box that housed the pump with no cushion. The box was torn in several places. The pump was scuffed up in one place requiring me to have to put some paint on it before submerging it into water.

I would appreciate receiving the product in a safer, more protected shipping box.
Ron Recommends This Zoeller Product
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10
Randy C.
North Ridgeville, OH
Purchased from Sump Pumps Direct
Purchased 6/27/15
REVIEWED
JUL.
20
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Back Up
This is the same pump I already have. I'm using it as a drop in and use when the day comes.
However the m53 has been nothing but spot on reliable. about every two yrs at normal use I change the switch out.

Now I'll just put the new one in and rebuild the other. For the price, you can't beat it.
Randy Recommends This Zoeller Product
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10
Bonnie S.
Demotte, IN
Purchased from Sump Pumps Direct
Purchased 6/14/15
REVIEWED
JUL.
20
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Flooded Basement
After 15 years, the original pump gave out. It was a ZOELLER. While not familiar with the brand, I figured why not and bought a new one and I'm extremely happy.
Bonnie Recommends This Zoeller Product
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10
Dennis C.
Westlake, OH
Purchased from Sump Pumps Direct
Purchased 6/24/15
REVIEWED
JUL.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Solid
This pump is working fine. You can tell by the weight it is solidly built. All for the same price of the Home Depot pump it replaced.

The previous Home Depot pump lasted exactly 5 months.
Dennis Recommends This Zoeller Product
Dennis's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I couldn't believe the pump was here in a day. How did that happen?"
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10
Roger H.
Springboro, OH
Purchased from Sump Pumps Direct
Purchased 6/23/15
REVIEWED
JUL.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Gold Standard For Sump Pumps.
I've used Zoeller sump pumps for over 45 years. There is simply no more dependable sump pump. The service from Power Equipment Direct was equally impressive. The shipment was at my door less than 48 hours after I ordered it. Great product. Great service.
Roger Recommends This Zoeller Product
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10
Terry T.
Monroe, CT
Purchased from Sump Pumps Direct
Purchased 2/8/15
REVIEWED
APR.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best Sump Pump
The Best Sump pump
Terry Recommends This Zoeller Product
Terry's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"No problems"
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10
Joe B.
Hammonton, NJ
Purchased from Sump Pumps Direct
Purchased 3/2/15
REVIEWED
MAR.
27
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pump Replacement
When I was in need of a new pump, I asked a plumber friend of mine what pump was the best and he told me to get a Zoeller.
Joe Recommends This Zoeller Product
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21
Kyle H.
Tucker, GA
Purchased from Sump Pumps Direct
Purchased 2/26/15
REVIEWED
MAR.
19
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Working Great
Simple to install. Working good on this rainy day.
Kyle Recommends This Zoeller Product
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10
Eric B.
Cxanfield, OH
Purchased from Sump Pumps Direct
Purchased 2/22/15
REVIEWED
MAR.
16
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great
Replaced the same pump after 10 years and the new one is working fine. People reported that the box was damaged but mine was fine.
Eric Recommends This Zoeller Product
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10
Phyllis L.
Broomfield, CO
Purchased from Sump Pumps Direct
Purchased 2/21/15
REVIEWED
MAR.
14
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller Sump Pump
The Zoeller pump was very easy to install. Being a retired woman, I did have a neighbor over to make sure I installed it correctly. Great instructions . It pumps the water into sewer and is very quiet when working. So great pump.
Phyllis Recommends This Zoeller Product
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10
Wilbur B.
Louisville, OH
Purchased from Sump Pumps Direct
Purchased 6/1/14
REVIEWED
JUN.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Value
Delivery was in a timely manor, instalation was easy and it is very quiet. The last one I owned lasted 12 years of everyday use, that is why I replaced it with the same model.
Pros: High Quality, Durable, Reliable, Quiet
Wilbur Recommends This Zoeller Product
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10
John K.
Carleton, MI
Purchased from Sump Pumps Direct
Purchased 3/16/14
REVIEWED
APR.
29
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Outstanding Pump
The new pump that I replaced with the Zoeller pump was so loud, it sounded like a diesel engine was running in the basement. But, it was all plastic. The Zoeller pump is so quiet, all I hear is the water running through the pipe when it's running. I plan on buying another as a backup, but I doubt I'll ever need it.
Pros: High Quality, I'd Buy It Again, Quiet
John Recommends This Zoeller Product
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10
Julio D.
Ringoes, NJ
Purchased from Sump Pumps Direct
Purchased 1/12/14
REVIEWED
FEB.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quality
Hi all. The sump pump is of very good quality. I've had it a month and it looks and works fine.
Pros: High Quality, Durable, Easy To Use, Quiet
Julio Recommends This Zoeller Product
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10
Robert M.
Hilliard, OH
Purchased from Sump Pumps Direct
Purchased 1/4/14
REVIEWED
JAN.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good
I purchased this during one of the coldest winters in recent history in my area, so I can't say it has had a true test yet, but thus far it has met my expectations. Clears my pit quickly and more quietly than my Blue Angel pump it replaced. Install was pretty easy as it was replacing an existing unit (this was my first experience installing a sump pump as well). Definitely solidly built and after researching I found Zoeller tests each pump prior to shipping, which I feel is above and beyond... more
Pros: I'd Buy It Again, High Quality, Price, Fast
Robert Recommends This Zoeller Product
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10
Bernard D.
Summit, NJ
Purchased from Sump Pumps Direct
Purchased 1/2/14
REVIEWED
JAN.
23
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
It Works!
It Works!
Pros: I'd Buy It Again, High Quality, Durable, Price
Bernard Recommends This Zoeller Product
Bernard Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"You delivered! Price was good."
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10
Steve H.
Cicero, NY
Purchased from Sump Pumps Direct
Purchased 1/1/14
REVIEWED
JAN.
23
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Peasy!
Found out what the original sump pump was and searched checked several sites. The only website that was not like pulling teeth to find what I wanted was who I ordered from........ You Guys it was easy least! Would recommend your web site every time!
Pros: I'd Buy It Again, High Quality, Price, Fast
Cons: Heavy
Steve Recommends This Zoeller Product
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10
Rimantas G.
Baltimore, MD
Purchased from Sump Pumps Direct
Purchased 11/11/13
REVIEWED
JAN.
10
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wish Other Home Products Were As Reliable As This Zoeller Pump
Simple. About 25 years ago a new same model pump was installed. It ran without problems. Decided to get a new one, and called Zoeller, inquiring about a more sophisticated model, like twin pump. After learning this simple model lasted this long, the man at Zoeller recommended I stick with this cheaper model. I like their honesty, and I like the service of Sump Pumps DIRECT.

We don't get much water accumulation. The plumber installed it easily, tested, and two months later I tested it again... more
Pros: Durable, Quiet, Reliable, Fast
Rimantas Recommends This Zoeller Product
Rimantas Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Very dull. Went to website, worked instantly, was very easily to navigate, placed order, received pump fast, and all worked fine. I have used many other websites which are much worse, and could learn from this one."
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10
William B.
Fort Myers, FL
Purchased from Sump Pumps Direct
Purchased 6/14/13
REVIEWED
JUL.
14
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Answered My Questions Professionally!
I needed to replace an existing malfunctioning sump pump and had several questions as to the best model and make, and whether I needed to upgrade to a larger pump.
Pros: I'd Buy It Again, Price, High Quality
William Recommends This Zoeller Product
William Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Their staff was knowledgeable and pointed me in the right direction as to my needs. It was a great purchasing experience and I would highly recommend Sump Pumps Direct."
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10
Bo
REVIEWED
MAY.
10
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Delievery Time
Received my pump in record time! It will be used for back-up emergency use only. Hopefully I never will need it but I am ready! Thanks
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10
Stephen
Proctorville, OH
Purchased from Sump Pumps Direct
Purchased 1/28/13
REVIEWED
APR.
01
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump Compared
This is by far a better product than you can buy in any big box store. I have bought at least three in the last ten years and none were as well made as this product. Sump pumps direct has the best prices.
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10
Randolo
Purchased from Sump Pumps Direct
Purchased 2/25/13
REVIEWED
MAR.
18
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Rather Mundane Story
I did not put this on but my good friend/mechanical wizard did. He recommended this pump and it seems to be doing well. It is quieter than the previous pump and less water hammer.
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10
Bill
Dayton, OH
Purchased from Sump Pumps Direct
Purchased 2/23/13
REVIEWED
MAR.
17
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pump Replacement
Bought this pump from sump pumps direct and it showed up on my doorstep in two days. Amazing delivery. The pump went in without much trouble. I ended up re-plumbing a portion of the pvc. I found a check valve that screws into the discharge and the pvc then glues to. The pump cycles more often than my previous pump because the on/off switch differential is only about 4 inches and my sump is about 12" square. When I was all finished I looked at my installation and realized that I have... more
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10
Angela
Purchased from Sump Pumps Direct
Purchased 2/11/13
REVIEWED
MAR.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Needed It Fast!
This is a great sump pump and it was delivered extremely fast. The packaging was a bit beat up but the pump was ok. It is very well made and is so quiet I thought it wasnt working. But it is great. Highly recommend! Thank you it was much cheaper than purchasing it from my plumber. Just paid for the install. Saved 150.00!
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10
Sally
Maumee, OH
Purchased from Sump Pumps Direct
Purchased 1/31/13
REVIEWED
FEB.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53
Our pump stopped working recently and we got another pump locally to replace it. It's working great. We always keep an extra just for an emergency, but none we're avaiable so we ordered one from you. It's the same brand and HP, so I"m recommending it to you customers. It was easy to install as well.
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10
Keith
Purchased from Sump Pumps Direct
Purchased 1/7/13
REVIEWED
JAN.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pump
I had a pump going bad and the contractor wanted to charge me $350 dollars to replace pump. I found this website and bought 2 pumps for that price. And this type of pump last forever.
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10
Dave
Fulton, NY
REVIEWED
JAN.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
M53 W/ Security Ii Backup.
I installed the Zoeller M53 in the basement sump pit of a new addition. I was very impressed with it's construction and quiet operation. So I decided to look at the Sentry II backup system by Zoeller. Again I am very pleased.

But we live in world that is not perfect and from time to time things do go wrong. The processor was bad on the Sentry II. It allowed the backup pump to continually run with the tethered float switch on or off. So I call SPD. Thank you Jim O!

I wrapped up the... more
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10
Al
Louisville, KY
Purchased from Sump Pumps Direct
Purchased 12/3/12
REVIEWED
JAN.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Spd Experience
After reviewing all of the options available at SPD, I chose the M-53 to replace my 47 year old pedestal pump. Placed my order on a Tuesday for the pump and recommended check valve. Fed-Ex delivered the check valve on Thursday and the pump on Friday. The following Tuesday, I reworked the discharge piping to accommodate the check valve and installed the M-53 atop three bricks laying side by side on the bottom of the pump pit (recommended by a previous reviewer).

Plugged the pump in and... more
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10
Mark
REVIEWED
MAY.
09
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Water Alarm Worth Every Penny
I had some water issues and resolved them all with rain gutter cleaning, grading and sump pump replacement. As a precaution I purchased three competitor water alarms from another website. They worked but were almost inaudible unless in the same room. I tried the Basement Watchdog and was extremely impressed! Very loud, almost as loud as a smoke detector. I have several of these around the home and have purchased several for friends. Highly, highly recommended and no I don't have stock in this... more
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10
Chris
Shelby Twp., MI
REVIEWED
MAY.
04
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Switch Failed
The switch for my Zoeller pump has failed after 2yrs! The float works fine but the switch doesn't turn on with out being shaken a little bit. Good thing its not the primary pump in my basement.
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10
Amy
Newburgh, NY
Purchased from Sump Pumps Direct
Purchased 12/28/09
REVIEWED
MAR.
07
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Disappointed
After having this pump for just over one year, pump stopped working in the middle of severe rain storm in the area and resulted in flooding of my basement. One year warranty was not enough.
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10
Harry P.
Roosevelt, NJ
Purchased from Sump Pumps Direct
Purchased 7/5/15
REVIEWED
SEP.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great
Solid and reliable so far.
Harry Recommends This Zoeller Product
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22
Frederick J.
Trumansburg, NY
Purchased from Sump Pumps Direct
Purchased 7/1/15
REVIEWED
SEP.
04
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Retired Ibew
A quality product and MADE IN THE USA.
Frederick Recommends This Zoeller Product
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33
Ronald D.
Dwight, IL
Purchased from Sump Pumps Direct
Purchased 7/19/15
REVIEWED
AUG.
31
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
Waiting for my old Zoeller to quit. It's 10 years old, but it just keeps pumping.
Ronald Recommends This Zoeller Product
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00
Michael B.
Phoenixville, PA
Purchased from Sump Pumps Direct
Purchased 2/15/15
REVIEWED
MAR.
10
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Zoeller Pump Problem
We have 2 submersible Zoeller M53 pumps in the cellar. One works fine, but the other one has trouble with the trip switch. I could trip it manually, but it wouldn't trip with the float.

I fixed it with a Styrofoam cup I cut up and taped it to the float to give it more buoyance. It now works fine but I don't trust it so I bought a backup pump.
Cons: Unreliable
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00
Sylvia V
Puyallup, WA
Purchased from Sump Pumps Direct
Purchased 2/14/15
REVIEWED
MAR.
07
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Service!
We ordered the Zoeller M53 Saturday evening. Monday was a holiday. Tuesday the pump was delivered to our door.

That was amazing, but we had gone to several stores to buy this pump and it was 20 percent higher in price.

Highly recommend this company. It will always be our first choice. The pump was operating the same day we received it!
Sylvia Recommends This Zoeller Product
Sylvia's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"It was ordered Saturday evening after checking our local stores. Monday was a holiday and it was delivered Tuesday. We saved at least 20 to 30 percent from our local stores. The service and delivery were excellent. I will highly recommend this company."
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00
Jacob H.
Delran, NJ
Purchased from Sump Pumps Direct
Purchased 2/8/15
REVIEWED
MAR.
02
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy!
Excellent product, highly recommend.
Pros: High Quality, Price, Easy To Use, Fast
Jacob Recommends This Zoeller Product
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00
Steven P.
Clover, SC
Purchased from Sump Pumps Direct
Purchased 1/19/15
REVIEWED
FEB.
10
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just In Time
Our old pump quit working and Sump Pumps Direct had one in stock, at a great price and free shipping. It came to the house in two days and it rained for two days after I installed it. Thanks to Sump Pumps Direct my crawl space stayed dry. Thanks for the great service.
Steven Recommends This Zoeller Product
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00
Jon P.
Flushing, MI
Purchased from Sump Pumps Direct
Purchased 1/14/15
REVIEWED
FEB.
06
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
What's Not To Like?
You had what I wanted at a better price than I could get it locally, and it was delivered faster than you said it would be.

What's not to like?!
Jon Recommends This Zoeller Product
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00
Christopher M.
Oswego, IL
Purchased from Sump Pumps Direct
Purchased 1/14/15
REVIEWED
FEB.
05
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller Sump Pump
Saved a lot of cash. Thanks PED.
Christopher Recommends This Zoeller Product
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00
Ron D.
Rockford, IL
Purchased from Sump Pumps Direct
Purchased 11/24/14
REVIEWED
JAN.
29
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Choosing The Correct Pump
The pump was purchased for my son's home, he has a spring running under the property. In the past the pumps were all much larger GPM pumps with higher ft. of head.

This let to a problem of everything hammering and short cycles (bad combination). The new pump is doing a very good job with the water.
Ron Recommends This Zoeller Product
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00
Larry P.
Pewamo, MI
Purchased from Sump Pumps Direct
Purchased 1/7/15
REVIEWED
JAN.
28
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Shipping Time On Excellent Sump Pump
Ordered sump pump online in late morning hours and received it the very next day. I could not believe how fast I got it and with free delivery. EXCELLENT! I have been using this type of pump for 3 years with excellent results.
Larry Recommends This Zoeller Product
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00
Dave M.
Albany, NY
Purchased from Sump Pumps Direct
Purchased 1/2/15
REVIEWED
JAN.
24
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Install
Heavy and well made, the new pump turned out to be an exact match to older one I replaced. I have never replaced a sump pump before, and this was easy to install. It runs quietly and does the job.
Dave Recommends This Zoeller Product
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00
Martin M.
Mahwah, NJ
Purchased from Sump Pumps Direct
Purchased 12/26/14
REVIEWED
JAN.
17
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 1/3 Hp Sump Pump Is Very Quiet
Discharge pipe from pump is behind my bedroom wall - this is the quietest pump I have used.

Vertical float design is such that the float will not hit the sump well walls.

Note: Pump is in operation now for only about two weeks with no problems - not nearly long enough to judge its Quality.
Pros: Quiet, Price, Easy To Use
Martin Recommends This Zoeller Product
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00
Robert B.
Somerville, MA
Purchased from Sump Pumps Direct
Purchased 12/17/14
REVIEWED
JAN.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Replacement Pump
I found the exact pump that I was replacing, on your site.
Robert Recommends This Zoeller Product
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00
Vic L.
Benicia, CA
Purchased from Sump Pumps Direct
Purchased 12/6/14
REVIEWED
DEC.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53
Big rains put a lake under my house. I planted the Zoeller on the southeast shore in a temporary 5 gallon bucket and it drained the lake in about a minute. Very happy.
Vic Recommends This Zoeller Product
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11
Ron S.
Amelia, OH
Purchased from Sump Pumps Direct
Purchased 12/2/14
REVIEWED
DEC.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
I live in an area where the sump pump is going to kick on every few minutes. The Zoeller was recommended as a continuous duty pump. I have only been using it a few weeks and it's been great. I was surprised how heavy it was compared to the existing unit. Which is a good think since the Zoeller is cast iron instead of plastic and thin steel.
Ron Recommends This Zoeller Product
Ron's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Sump Pumps Direct was much cheaper than a local plumber and being in OH it was 1 day shipping."
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11
Fred R.
Rydal, PA
Purchased from Sump Pumps Direct
Purchased 11/22/14
REVIEWED
DEC.
13
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Product
Fast delivery, sump pump quality as promised.
Fred Recommends This Zoeller Product
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11
Brian
Purchased from Sump Pumps Direct
Purchased 12/2/14
REVIEWED
DEC.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
I have been replacing my sump pumps with the $80 Home Depot pumps. After another pump failure a few years later I bought the Zoeller M53. This pump is a heavy duty pump that you will not find everywhere.

Like the old saying goes you get what you pay for. I also purchased the watch dog alarm system for around $20 cheap piece of mind if you have a finished basement.
Brian Recommends This Zoeller Product
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22
Marie S.
Glendora, NJ
Purchased from Sump Pumps Direct
Purchased 11/7/14
REVIEWED
NOV.
29
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump
I was very pleased with how quickly we got it. It was very easy to install and I was happy about the free shipping.
Marie Recommends This Zoeller Product
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00
Adam L.
Clinton Twp, MI
Purchased from Sump Pumps Direct
Purchased 10/14/14
REVIEWED
NOV.
26
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
New Sump Pump
I have only used it about one month, so far it's running just fine doing a good job.
Adam Recommends This Zoeller Product
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00
Robert R.
Parker, CO
Purchased from Sump Pumps Direct
Purchased 10/29/14
REVIEWED
NOV.
19
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump!
After eight years, my sump pump needed to be replaced because the switch was going out. I saw that my old one was a Zoeller pump so I knew I had to have another Zoeller. Initially, I received a bid from plumber but decided to save some money and install the new pump myself.

I found my new pump at Sump Pumps Direct and had a great ordering experience. The pump arrived quickly and worked as soon as I lowered it into the hole. It's been installed about a month now and I've had no issues. ... more
Robert Recommends This Zoeller Product
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00
Chris D.
Portage, IN
Purchased from Sump Pumps Direct
Purchased 10/3/14
REVIEWED
OCT.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything Was Great Except...
The pump works great, it is efficient and quiet. The price was right and I received it only two days after I ordered it. The only problem is they come shipped in their factory box and due to the weight get very beat up in shipping.

The bottom of my pump was bent and the one my father ordered earlier this year had a broken metal tab. I know it would be much more time and expense for the company but of the two items I've seen bought they both had shipping damage.
Chris Recommends This Zoeller Product
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00
Hugh S.
Berea, OH
Purchased from Sump Pumps Direct
Purchased 8/11/14
REVIEWED
OCT.
24
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
First Time User
Pump installation instructions were clear. Pump works as expected. Appears to be a quality item. Time will tell.
Hugh Recommends This Zoeller Product
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00
Marcia K.
Harrison Township, MI
Purchased from Sump Pumps Direct
Purchased 9/29/14
REVIEWED
OCT.
20
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Pump Ever!
I am VERY PLEASED with this sump pump! And very helpful customer service when I called to ask about it.

Not to mention- FAST DELIVERY!!! Thank you, and I will definitely recommend Sump Pumps Direct, and the model Zoeller M53 to everyone.
Marcia Recommends This Zoeller Product
Marcia's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I haven't had it very long, but so far, very good- quiet and getting the job done!"
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00
Michael S.
Batavia, OH
Purchased from Sump Pumps Direct
Purchased 9/25/14
REVIEWED
OCT.
16
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Flush,beats A Full House
Needed a new sump pump, to keep the basement from flooding twice in one month oopps, what to do hhhhmm. Buy a new sump pump, that actually works and has a reputable reputation, so I followed the advise of my septic guy, get a Zoeller, have one in the other crock, worked good until ballast contact switch went out, called Zoeller, told the tech what was going on, he diagnosed the problem over the phone, sent me a new switch at no charge, cant beat that.. so now you have a customer for life.... more
Michael Recommends This Zoeller Product
Michael's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"explained as above"
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00
Beverly S.
Vermilion, OH
Purchased from Sump Pumps Direct
Purchased 9/17/14
REVIEWED
OCT.
10
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Pumps Ever
I had trouble with water backing up through sump pumps. They did not work well at all. My new pumps from Sump Pumps Direct fixed that problem.

Thanks guys for my two Zoeller M53-1/3HP cast iron sump pumps w/vertical float switch. The other pumps I had have been replaced twice in ten years and were going out again. Your pumps came highly recommended by an insurance man and a plummer friend.
Beverly Recommends This Zoeller Product
Beverly's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I ordered the pumps online, and they were here the next day."
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Ray E.
Ballwin, MO
Purchased from Sump Pumps Direct
Purchased 9/9/14
REVIEWED
SEP.
30
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Zoeller Sump Pump
I've only had the pump for a short time, but so far it's been good.
Ray Recommends This Zoeller Product
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00
Thomas G.
Cuero, TX
Purchased from Sump Pumps Direct
Purchased 9/5/14
REVIEWED
SEP.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pump
Received in a timely fashion and just what the Dr. ordered!
Thomas Recommends This Zoeller Product
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00
Glen S.
East Liverpool, OH
Purchased from Sump Pumps Direct
Purchased 7/30/14
REVIEWED
SEP.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Needed A Sump Pump Fast.
I was going to go to Home Depot or Lowes to look for what I needed because I needed sump pump fast. Instead I decided to look online and found this website. It was so easy to find what I needed and it shipped fast. I had it in 3 days and installed sump pump in about 30 seconds. Works great!!
Pros: High Quality, Durable, Quiet, Easy To Use
Glen Recommends This Zoeller Product
Glen's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"This was great website easy to use. I found exactly what I needed and it was availabe and shipped promptly. So thankful."
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00
Curtis C.
Homer Glen, IL
Purchased from Sump Pumps Direct
Purchased 6/14/14
REVIEWED
JUL.
27
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product And Supplier
Received pump quickly after order placed , high quality product and reliable distributer, installation very easy. Would use SPD again.
Pros: High Quality
Cons: Heavy
Curtis Recommends This Zoeller Product
Curtis's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Order placed and received very quickly, installation was a breeze, great quality in this pump."
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00
Terry R.
Edgewood, WA
Purchased from Sump Pumps Direct
Purchased 6/26/14
REVIEWED
JUL.
24
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Koi Pond
We have had the same pump before, and we are using it for our Koi pond. We had been given the first pump, used I guess, and we put it in the pond, with the fish, It lasted running continually for at least 7 years. We did just replace it, as it would shut itself off, and then would come back on. So it was probably getting hot. So I found the same one from your Co. and got it hooked up and working great! So if we can get another 7 or more years , I'll be happy.
Pros: High Quality, I'd Buy It Again, Durable, Price
Terry Recommends This Zoeller Product
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00
Anthony W.
Broadlands, VA
Purchased from Sump Pumps Direct
Purchased 5/18/14
REVIEWED
JUL.
20
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Replacement For Builder-grade Pump
Our original sump's switch dies on us after about 11 years (pretty good I guess). NO idea what make or power it was (the label had rubbed off). This one does the job fine, seems better built and is MUCH quieter -- actually I had to go into the basement to make sure it was working as we could no longer hear it upstairs :-).
Pros: High Quality, I'd Buy It Again, Quiet
Anthony Recommends This Zoeller Product
Anthony's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great price, delivery, etc -- no issues at all. Web site had useful information about how to choose a replacement."
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00
Larry
Purchased from Sump Pumps Direct
Purchased 6/28/14
REVIEWED
JUL.
15
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller Pump Fought The Good Fight...
My old M53 Zoeller pump had originally been installed in my home when it was built in 2000. Just recently, I came home after being out of town on a day of heavy rain, and I heard a buzzing sound coming from the basement. I found the sump pump motor trying to spin, but the impellor shaft was apparently seized, as the pump was not discharging. Luckily, no water had overflowed from the pit. In my opinion, 13 years of dependable service was outstanding for a sump pump. After being unable to... more
Pros: High Quality, I'd Buy It Again, Durable, Easy To Use
Larry Recommends This Zoeller Product
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00
Samuel C.
Ann Arbor, MI
Purchased from Sump Pumps Direct
Purchased 6/2/14
REVIEWED
JUL.
14
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Second Zoeller
We installed a Zoeller N53 in our previous house. It worked without problems for 10 years and was still working fine when we sold the house.

The cheap sump pump in our present home failed and I purchased another Zoeller. Zoeller pumps are well-made, reliable and reasonably priced. I didn't even consider buying another brand.

Great product and made in the USA!
Pros: High Quality, Durable, Quiet, Reliable
Samuel Recommends This Zoeller Product
Samuel's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I recommend buying Zoeller Pumps from Sump Pumps Direct. They shipped mine the same day. Their website is easy to use for comparisons and product data and ordering is easy."
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Robert J.
Oswego, NY
Purchased from Sump Pumps Direct
Purchased 6/13/14
REVIEWED
JUL.
05
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Install
15 minute install. Works like a champ, hard to beat.
Pros: High Quality, Quiet
Robert Recommends This Zoeller Product
Robert's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Price was the best I found & shipping was fast. All around a great deal."
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Martin S.
Medina, OH
Purchased from Sump Pumps Direct
Purchased 5/23/14
REVIEWED
JUL.
04
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Extreme Usage
3rd pump in 23 years. Pump runs every 1/2 hour.
Pros: High Quality, Durable, Quiet, Easy To Use
Cons: Heavy, Expensive
Martin Recommends This Zoeller Product
Martin's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy installation!"
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Kirk J.
Chalfont, PA
Purchased from Sump Pumps Direct
Purchased 5/22/14
REVIEWED
JUL.
04
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Construction, Powerful 1/3 Pump
Selected for replacement of existing sump pump. Current was 1/2 hp the specs on this pump exceed other manufacturers 1/3 hp pumps. Easy install, works quietly.
Pros: High Quality, Durable, Quiet, Easy To Use
Kirk Recommends This Zoeller Product
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Linda Lucente
Beavercreek, OH
Purchased from Sump Pumps Direct
Purchased 6/3/14
REVIEWED
JUN.
27
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Brand
My previous sump pump was the same brand and lasted seven years..
Pros: I'd Buy It Again, Durable, Price, Features
Linda Recommends This Zoeller Product
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Larry W.
Erie, CO
Purchased from Sump Pumps Direct
Purchased 6/5/14
REVIEWED
JUN.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump
Replacement for the same brand and model that we used for 8 years.
Pros: High Quality, I'd Buy It Again, Durable, Quiet
Larry Recommends This Zoeller Product
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Joseph C.
Union, NJ
Purchased from Sump Pumps Direct
Purchased 6/1/14
REVIEWED
JUN.
26
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
New Sump Pump
Just needed new sump pump.
Pros: High Quality, I'd Buy It Again, Price, Easy To Use
Cons: None
Joseph Recommends This Zoeller Product
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Richard B.
Mt. Jackson, VA
Purchased from Sump Pumps Direct
Purchased 6/4/14
REVIEWED
JUN.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Replace With The Best
I have a small cistern & reservoir cleaning business and use 2 Zoeller pumps as part of the cleaning process. One pump which I had dated 1998 on it finally quit . After so many years of rough use I wanted a similar replacement and was happy to find your company to purchase one. If this one will last me 16 years like the old one I'll be 85 and can maybe think of retiring.

Keep up the good work of providing quality equipment at a reasonable price......and best of all made in the U.S.A.!!!
Pros: High Quality, Durable, Price, Reliable
Richard Recommends This Zoeller Product
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David W.
Clarkston, MI
Purchased from Sump Pumps Direct
Purchased 5/9/14
REVIEWED
JUN.
20
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pump Replaced A Great Pump
Our basement is fairly dry. Never had any water issues. The original 16+ years old pump is still working but sine we added carpeting! cabinets and furniture! I thought it would make sense to replace the old with the new one. The Zoeller is quieter than the old one and pumps just as well. I would definitely by another Zoeller.
Pros: High Quality, I'd Buy It Again, Durable, Reliable
David Recommends This Zoeller Product
David's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy ordering and very quick shipping."
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Steve
Purchased from Sump Pumps Direct
Purchased 3/31/14
REVIEWED
JUN.
11
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy With Purchase
I had a sump pump go down during the winter without knowing. Was looking to replace the pump and went with the same brand. Fast delivery, super quiet and easy to install. The pump is more expensive than a brand at the local hardware store but the peace of mind knowing it will work is priceless. I would recommend this pump and website to everyone.
Pros: High Quality, Quiet, Fast
Steve Recommends This Zoeller Product
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Chuck Konopka
Erie, MI
Purchased from Sump Pumps Direct
Purchased 2/24/14
REVIEWED
JUN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Highly Recommended
The Zoeller sump pump is the industry standard, I believe for basement sump pumps. My leaky basement was done professionally by Basement Systems and that is their sump pump of choice.
Pros: High Quality, Durable, Easy To Use, Reliable
Chuck Recommends This Zoeller Product
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Chip Cutler
Montville, NJ
Purchased from Sump Pumps Direct
Purchased 2/17/14
REVIEWED
JUN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Unit ! Replaced 6 Year Old Unit That Still Works!
I have used Zoeller pumps for 20 years !
Pros: High Quality, I'd Buy It Again, Price, Reliable
Chip Recommends This Zoeller Product
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Lesley
Purchased from Sump Pumps Direct
Purchased 2/12/14
REVIEWED
JUN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 - 1/3 Hp Cast Iron Submersible Sump Pump W/ Vertical
Satisfied customer.
Pros: I'd Buy It Again, Durable, Price
Lesley Recommends This Zoeller Product
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John K.
Cazenovia, NY
Purchased from Sump Pumps Direct
Purchased 4/22/14
REVIEWED
JUN.
05
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Repeat User
We have the need for 2 sump pumps. Both are Zoellers. Have been using these for about 30 years now. At times I have had enough water coming in that the pump would cycle every 30 seconds. After 30 years the switch failed . This is a replaceable item , But replacing the whole pumps seemed to be a better option. Great product.
Pros: High Quality, I'd Buy It Again, Durable, Reliable
John Recommends This Zoeller Product
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Gerald S.
Harbor Beach, MI
Purchased from Sump Pumps Direct
Purchased 2/26/14
REVIEWED
APR.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pleased
Purchased this product to replace another that I've had to replace frequently due to faulty switches. So far am pleased with performance, quietness and reported reliability. Time will tell, but feel confident that decision was a good one.
Pros: High Quality, I'd Buy It Again, Quiet, Features
Gerald Recommends This Zoeller Product
Gerald's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Very satisfied with product and service. I plan on ordering another as a backup for my second pump."
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Lynda R.
Westmont, IL
Purchased from Sump Pumps Direct
Purchased 2/10/14
REVIEWED
MAR.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Sump Pumps
My nephew (who is a plumber) recommended the Zoeller M53 to us when it came time to replace our current pumps. They are a wonderful little pump and work great. The price was right! We are very happy.
Pros: High Quality, Durable, Easy To Use, Reliable
Lynda Recommends This Zoeller Product
Lynda's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Still have one check valve to return! I'm not sure I will be able to without a shelving charge, so I may just keep it and sell it to my contractor."
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Kenneth K.
Garfield Heights, OH
Purchased from Sump Pumps Direct
Purchased 12/23/13
REVIEWED
FEB.
16
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
You Get What You Pay For
Had basement totally redo the after flooding. I now have two of these in my crock just one higher that the other as a backup. The switch can even be replaced at around thirty dollars. The switches will go long before the sump pumps. Best sleep I ever had after the flooding is after two of these were installed. Don't settle for plastic... This pump will run forever..
Pros: I'd Buy It Again, High Quality, Durable, Reliable
Cons: Heavy
Kenneth Recommends This Zoeller Product
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Perry T.
Waldorf, MD
Purchased from Sump Pumps Direct
Purchased 12/13/13
REVIEWED
JAN.
06
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Needed Replacement Pump
Current pump died after 14 years use. Replaced with the same unit. Hopefully, we'll receive just as many years of service from the new unit.
Pros: High Quality, Durable, Price, Reliable
Cons: Packaging
Perry Recommends This Zoeller Product
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Brian B.
Rocky Hill, CT
REVIEWED
JAN.
02
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
14 Years
That's what I got out of this Zoeller. Plumber installed when we had home built in 1999 and never had a problem until this past weekend. Switch went on it, so I upgraded to a Zoeller M98 1/2 hp. I've seen all 90 reviews on the M53 and it's too bad that some people had bad luck with theirs. I would recommend a Zoeller to anyone, othe than Tramco sump pump which would run you over $2000, Zoeller is a great company (USA made)and sump this pump did me right. In the spring after the snow thaws, Our... more
Pros: I'd Buy It Again, High Quality, Durable, Price
Brian Recommends This Zoeller Product
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Henry C.
Clarence, NY
Purchased from Sump Pumps Direct
Purchased 12/1/13
REVIEWED
DEC.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Zoeller M53 W/ Vertical Float
The Zoeller pump that I purchased arrived a few days ahead of the projected delivery date. The price of the pump was lower than what I could get locally. Was easy to install and runs very quiet. Great pump.
Pros: I'd Buy It Again, High Quality, Price, Quiet
Cons: Can Not Find Any Cons About This Pump
Henry Recommends This Zoeller Product
Henry Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Great pump thanks."
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Lloyd D.
Plymouth, MI
Purchased from Sump Pumps Direct
Purchased 11/2/13
REVIEWED
DEC.
15
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Satisfied
Ordered online, arrived on time.
Pros: I'd Buy It Again, Durable, Price, Reliable
Lloyd Recommends This Zoeller Product
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Barry G.
Springtown, TX
Purchased from Sump Pumps Direct
Purchased 11/21/13
REVIEWED
DEC.
12
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump For The Backyard
I have a backyard that is enclosed on three sides with the north end of the home acting as a dam with the land sloping toward that wall. The only viable solution was to put in a sump pump to transfer the rain water up and around to the north side of the house. I had a cheap pump in place and cratered in less than a year. We have not had a rain since I installed this pump, but I did test the delivery of the pump and it easily handled the GPM a water hose could put into the sump pit. I am... more
Pros: I'd Buy It Again, High Quality, Durable, Easy To Use
Barry Recommends This Zoeller Product
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Carl L.
Elyria, OH
Purchased from Sump Pumps Direct
Purchased 11/6/13
REVIEWED
NOV.
27
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pump
I purchased this pump to have as a back up to my existing pump. This pump is exactly the same model that I have been using for many years. Since we go to Florida in the winter I thought it would be a good idea to let the old pump rest for the winter and have less chance for any problems. I installed new piping on the new pump so I can have a quick change over in case something goes wrong. Your pump was delivered here on the day you said it would come. Thank you
Pros: I'd Buy It Again, Durable, Price, Quiet
Carl Recommends This Zoeller Product
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Ron W.
Bettendort, IA
Purchased from Sump Pumps Direct
Purchased 2/11/13
Total Reviews
4 Reviews
Total Helpful Votes
33 Helpful Votes
REVIEWED
NOV.
18
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Durable Sump Pump
Replaced original Zoeller sump pump. 3rd pump I have put in. The pumps don't fail I just replace after 7 years as my sump runs alot.
Pros: High Quality, I'd Buy It Again, Durable, Reliable
Ron Recommends This Zoeller Product
Ron Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy to purchase from sump pumps direct. Cheaper than local hardware and big box stores."
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Louis C.
Sugar Grove, IL
Purchased from Sump Pumps Direct
Purchased 9/6/13
REVIEWED
NOV.
10
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump
The pros at PED recommended this pump. It does the job and was in my price range.
Pros: High Quality, Price, Durable
Louis Recommends This Zoeller Product
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Glynn D.
Euclid, OH
Purchased from Sump Pumps Direct
Purchased 9/14/13
REVIEWED
OCT.
25
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
This Pump Is Very Impressive
Looks like a piece of equipment that will be around performing for a long while. Not a big deal but I like the green color. Can I get it pinstriped with gold paint? Just a little humor -)
Pros: High Quality, I'd Buy It Again, Easy To Use, Durable
Glynn Recommends This Zoeller Product
Glynn Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy to order, great turn around time, from weekend order to door step on Wednesday. Three normal business shipping days."
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Gerald M.
Dayton, OH
Purchased from Sump Pumps Direct
Purchased 7/25/13
REVIEWED
AUG.
17
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quiet Pump
I have two pumps in the sump (one primary and backup). Both were noisy. The primary quit working and I bought a replacement (steel housing vs. cast housing) and it was also noisy but worked. I check the backup on a quarterly basis and the backup had gone bad. I read all the information from Sump Direct and went with the Zoeller pump recommendation. This pump has been working great and you cannot hear it running. My wife said "why didn't you buy this pump two years ago instead of the... more
Pros: I'd Buy It Again, High Quality, Easy To Use, Quiet
Gerald Recommends This Zoeller Product
Gerald Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Used standard shipping and the got the pump within a few days."
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Jerry L.
Highlands Ranch, CO
Purchased from Sump Pumps Direct
Purchased 6/24/13
REVIEWED
JUL.
16
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
This product is an excellent pump for sump uses . it is easy to install and its rugged construction assures many years of reliable operation This is my second Zoeller pump. My first lasted 13 years. It still operates but the float system sticks on occasion. Again this is a great product.
Pros: I'd Buy It Again, Easy To Use, High Quality, Second One
Jerry Recommends This Zoeller Product
Jerry Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy ordering--Fast shipping-- Great service"
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Wallace
Purchased from Sump Pumps Direct
Purchased 3/11/13
REVIEWED
APR.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Great Solution To A Big Problem
This house gradually collects groundwater b/c its level lot at the bottom of a long incline, with adjacent city curb that is higher than the lot on two sides. The Zoeller will empty the 22.5 gal basin in less than 15 seconds. We used 1.5" pipe to move the water about 40' to a city storm sewer.

We had a problem in getting the Jackel to stay in the hole. It tended to float up during a rainstorm. We finally solved this problem by driving a steel post beside the basin, attaching an arm to... more
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Jr
Purchased from Sump Pumps Direct
Purchased 1/16/13
REVIEWED
APR.
01
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
As Described With Great Service
Item shipped immediately and worked as described. I was on the fence between this and the next bigger unit. This one out performed my expectations. Email support with a few quick questions were handled promptly and precisely.
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Daniel
Purchased from Sump Pumps Direct
Purchased 11/22/12
REVIEWED
DEC.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased
Bought the Zoeller M53 to replace a my Dayton that quit working. I don't think I even got 5 years out of the Dayton, which was twice the cost of the Zoeller. I think the Dayton was over-engineered.

The Zoeller is working great and is very quiet. I'm very pleased with the purchase.
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Sandie
Purchased from Sump Pumps Direct
Purchased 11/10/12
REVIEWED
DEC.
02
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
I purchased this new pump as my other Zoeller pump of over ten years old finally quit working.

Buying from this company is easy and the product shipment was fast and free. I will definitely buy from Sump Pumps Direct again in ten years when this pump wears out!
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Ron
Purchased from Sump Pumps Direct
Purchased 11/2/12
REVIEWED
NOV.
27
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy To Install, Works Great
I purchased the Zoeller M53 as a replacement for the original pump. Both Sump Pumps Direct and the Zoeller were better than I could have hoped.

All went smoothly and the pump is doing its job without fail.
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Bill
Purchased from Sump Pumps Direct
Purchased 11/5/12
REVIEWED
NOV.
26
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Home Owner
I purchased 2 of these pumps (Zoller M53) and had them professionally installed in side by side sump crocks. Both worked fine for 1 day. On day two one pump would not shut off. After disconnecting then reconnecting to power this pump cycles normally for about one hour then fails to shut off. The other pump has operated without a problem since installed. Installation of the two pumps are identical.
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Bill
Purchased from Sump Pumps Direct
Purchased 10/28/12
REVIEWED
NOV.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Pump So Far
I installed this to replace an old Flotec pump. It was an easy install and is supposed to be a very good pump. However I wonder why it is only warranted for 1 year and not 5, if it is such a solid pump?
Jim, the Sump Pump Expert
Product Expert
Bill,
The longer a warranty runs, the more expensive it makes a product. The manufacturers decide what length warranty best fits their marketing goals.
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Harry
Purchased from Sump Pumps Direct
Purchased 9/29/12
REVIEWED
OCT.
21
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Extra Switches
The Zoeller M53 is a very well built pump but in an application where the pump will cycle frequently the switch will fail in about six months to a year.

Get a few extra switches, they can be swapped out easily.
Jim, the Sump Pump Expert
Product Expert
Harry,
We now offer them and they can be found here....Zoeller Replacment Switches
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Bernie
Purchased from Sump Pumps Direct
Purchased 9/24/12
REVIEWED
OCT.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Can't Beat American Made
So far it has exceeded expectations. You can't beat American made!
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Dave
Waukegan, IL
Purchased from Sump Pumps Direct
Purchased 7/14/12
REVIEWED
SEP.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quality
My sump pump was 15 years old and had started to constantly run, even when the pit was empty. I started looking for a new one and one name kept coming up when I asked: "Buy Zoeller".

Don't go cheap, go with quality!! I did my research and found Sump Pumps Direct. Great price the web site was very easy to use and FAST delivery.
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Pete
Purchased from Sump Pumps Direct
Purchased 7/26/12
REVIEWED
SEP.
06
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
15 Years Old & Still Working
I bought this pump as a replacement for the original Zoeller Sump Pump installed in our home 15 yrs ago. The only reason I changed it was because it was 15 yrs old. It was still working.

I have it as a back up in case this new one breaks down. I don't think that's going to happen. I would have to give the Zoeller Brand a 10, out of a 10 rating.
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J.c.
REVIEWED
AUG.
21
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Loud
I bought this to replace old Watchdog unit and this pump is at least twice as loud. it pumps great; and after some modification to replace the old unit including disconnecting the float switch to use the Watchdog switch, all works well.

Between the larger base and float bracket you may need to plan for extra space in the sump pit.
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Steve
Purchased from Sump Pumps Direct
Purchased 7/24/12
REVIEWED
AUG.
14
2012