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iON Products MET20266 Combo Sump Pumps Reviews & Ratings

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iON Products MET20266 Reviews
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
4/5
Overall
4.8 out of 54.8 out of 54.8 out of 54.8 out of 54.8 out of 5
Pros
High Quality (5)
Features (3)
Quiet (2)
Reliable (2)
I'd Buy It Again (1)
Cons
Loud (1)
Inverter Is Noisy (1)
Defective Sensor (1)
Would Like For It To Hav... (1)
Loud Fan (1)
83% of respondents would recommend this product to a friend
6 Reviews  Sort by 
 
Scott
Total Reviews
2 Reviews
Most Helpful Positive Review
REVIEWED
JAN.
05
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Controller And Pumps Are Awesome But Inverter Fan Noise Ruins It
I installed this system myself over a year ago.

I purchased for these reasons:
- Level sensors have no moving parts
- Dual redundant level sensors
- Dual redundant AC main pumps
- Quiet and reliable pumps
- Battery backup

My pit sees a LOT of action (foundation is close to water table) and I wanted to avoid the mechanical floats that are basically an industry joke with how often they fail and I also didn't want to trust my basement to a junky plastic DC backup pump in the case of a... more
Pros: High Quality, Features, Easy To Use, Reliable
Cons: Loud Fan
Scott Recommends This iON Products Product
Jim, the Sump Pump Expert
Product Expert
Scott,
Thanks for your detailed feedback about the product. We'll definitively pass this along to the manufacturers of iON.
more
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10
Bruce V.
Brownsburg, IN
Purchased from Sump Pumps Direct
Purchased 7/13/16
REVIEWED
AUG.
05
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Extremely Happy With My New Ion System
I had a 12 year old 24 volt battery backup system that during a heavy rain I found had failed and no longer worked. I did a lot of research, primarily on Sump Pumps Direct and the manufacturer sites before deciding to purchase the iON 35ACi Deluxe Battery Backup Sump Pump System. I was looking for another system that I could rely on during power outages and that had the capacity to handle the water flow that we get in our sump pit. I was drawn to the iON 35ACi system because it uses 2... more
Pros: High Quality, Features, Quiet, Reliable
Bruce Recommends This iON Products Product
Bruce's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I could not be happier with my purchase. Buying from Sump Pumps Direct was an easy purchase and I received the products as planned. All around, this was a great purchase experience and I greatly appreciate the reviews on the different pumps that I found on Sump Pumps Direct. I highly recommend this site when needing to replace a sump pump."
 more
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00
Tom Z.
Roanoke, VA
Purchased from Sump Pumps Direct
Purchased 2/5/16
REVIEWED
APR.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Motor Noise
Installed a month or so ago in basement man cave, I heard the fan cut on once since then and haven't heard it cut on since then it works great so far. I put a lot of money in my basement and wanted a good system to keep the water out. Works great
Tom Recommends This iON Products Product
Tom's Experience With Sump Pumps Direct
Web Site
4/5

Service
5/5

Shipping
5/5
"The customer service here was outstanding I made multiple calls and talked with different people multiple times and were very friendly and helpful with me deciding the correct pump to use."
 more
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00
Chris C.
Roselle, IL
Purchased from Sump Pumps Direct
Purchased 1/17/16
Total Reviews
2 Reviews
REVIEWED
FEB.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
All My Headaches Are Gone
I spent a lot of money on this system. My plumber recommended it to me. I live in a home with a high water table, so my old pump kept constantly coming on. It was annoying because I could here it come on. I like this system because both pumps switch operation every cycle, plus I can set the height at which I want the pumps to come on, which cuts down on frequency of pumps coming on. It is so quiet, I sometimes go check to see if they are working.
Pros: High Quality, Quiet, Exceeded Expectations, I'd Buy It Again
Cons: Would Like For It To Have Wifi Capablity To Send Texts
Chris Recommends This iON Products Product
Chris's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy website to navigate."
 more
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00
Troy
REVIEWED
MAR.
03
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Product, But Inverter Is Noisy.
This is a great product and provides good peace of mind with dual pumps and level switches. The item shipped promptly and arrived when expected, though I did have a defective level switch out of the box. I would advise anyone to plug in all sensors and pumps and run a test before assembling this in the pit.

I did not do so and only discovered the defective level sensor after I was nearly done with the install. The good news is the system recognized the defective sensor. The bad news is... more
Pros: Features, High Quality
Cons: Defective Sensor, Inverter Is Noisy
Troy Recommends This iON Products Product
Troy's Experience With Sump Pumps Direct
Web Site
5/5

Service
4/5

Shipping
5/5
"Sump Pumps Direct referred me out to another company to get a replacement flow level switch. That was a couple of extra calls and time on my end, but it all worked out in the end."
 more
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20
Mike
Elmhurst, IL
REVIEWED
APR.
29
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
If Only It Was Not So Loud I May Really Like It.
I live in a community with overhead power lines that is prone to power outages. With a basement remodel underway, I did my research and bought what I fee is the best system on the market.

The item shipped promptly and arrived when expected, though I did have a scratched up inventer that the manufacture replaced immediately. Not a big deal, but I am impressed with the manufactures customer service re: this issue.

As it has no moving parts, I was told it is quiet, but as another person... more
Pros: High Quality
Cons: Loud
Mike Does Not Recommend This Product
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