Q: I am torn between which Zoeller pump would be best for my application. My basement is 104' and currently takes in approximately 3" of water when there is a hard rain. The water is only on one side of the basement and never comes up on the other. Would you recommend a 1/3 hp or 1/2? by Joe from New Jersey on January 15, 2012
A: Without knowing more specifics like the water table, area of the country you live in, actual square footage of your basement, etc., it really is difficult to answer. I can tell you that most average sized homes in an average water table area can usually get away with a 1/3HP or 1/2HP pump. Beware of over-sizing the pump as it could cause the pump to cycle too frequently thereby reducing the life of the pump. You don't want to just install a 3/4HP or 1HP pump just for the sake of it. by Jim, Product Expert
Q: I am considering buying a Zoeller m98. I am going to have it on a dedicated circuit my question is how many amps does the circuit breaker and circuit need to be. I see that the running amperage is 9.4 but I am concerned about having a circuit that will carry the starting load.
by Peter Warren from New York on December 30, 2011
A: Generally, the amps required to start (29.2) the pump only happen for an extremely brief period of time, therefore the manufacturers recommend that electrical wiring and protection must be in accordance with National Electrical Code and any other applicable state and local electrical requirements. by Jim, Product Expert
Q: can i adjust the float on a m98 pump? I cant get it any deeper, but need it to kick on sooner... by Zach from Washington on December 29, 2011
A: Unfortunately, the Zoeller M Series pump floats are designed with a set on/off level that can not be adjusted. by Jim, Product Expert
Q: Still evaluating: Question on Zoeller M98: Why does Motor Amps read "9.4 / 29.2"? What does the 29.2 mean? by David from Michigan on August 07, 2011
A: The 29.2 amp rating is the starting amps needed to start that pump. The 9.4 amp rating is the running amps. These numbers are usually very important when trying to find the correctly sized generator to power the sump pumps. by Jim, Product Expert
Q: do I need to drill a vent hole in the discharge pipe when installing Zoeller M98 in my basement for dewatering? by Ed from New Jersey on June 04, 2011
A: You should always drill the vent hole when you are using a check valve. This 1/8" or 3/16" hole will help reduce the chance of air lock in your discharge pipe. Drill the hole in the discharge pipe even with the top of the pump. NOTE: THE HOLE MUST ALSO BE BELOW THE BASIN COVER AND CLEANED PERIODICALLY. by Jim, Product Expert
Q: I have this pump: Zoeller M98 - 1/2 HP Cast Iron Submersible Sump Pump w/ Vertical Float Switch, I am on my 3 pump in 6 years. All the same pump. Each time the pump gets stuck in the on positon and will not shut off. Can I replace the switch? I just got a new one and thought I could fix the swith on the old one and keep for a back up. Also, isn't is strange that this keeps happening? Our pump runs quite a bit in the spring and in winter is we get rain or a big snow melt. I keep getting the same pump from my home builder who runs a plumbing supply company and get a good price. Should I consider a different pump? by Ryan Schmitz from Illinois on April 22, 2011
A: The Zoeller pump is an excellent product but, the switches do tend to be the occasional problem. You might try calling Zoeller tech support at (800) 928-7867 for assistance in obtaining the switches. Also, you should be inspecting your pump and basin at a minimum of every 6 months to make sure the pump is operating properly and the basin is clear on any debris. Most switch failures are the result of dirt, grime or debris getting lodged in the switch and/or switching mechanism. by Jim, Product Expert
Q: I want to replace our pedestal pump, which runs a lot due to high water table, and the zoeller M98 looks good. We have a rectangular sump hole in the corner of the basement, about 18 inches deep (est). What accessories would I need with the pump? All the covers I see are round, is there a rectangular cover available, and where does the check value go? Thanks! by Jim Shear from New York on April 03, 2011
A: First off, it is recommended that you replace your pump with one that is comparable in HP and GPH(Gallons Per Hour). We only carry the round basin covers that will cover an 18" round basin. The check valve can be installed either at the base of the pump or just above the basin cover. Installing above the basin cover will make it a little easier to disconnect your discharge for any service. Also keep in mind that you should drill a 3/16" hole in your discharge pipe just above the discharge base to help prevent any air lock. by Jim, Product Expert
Q: How can i get the arm that the float rides on the m53? by Steven Ramsey from Indiana on February 12, 2011
A: We do not sell replacement parts. You might try contacting Zoeller @ (800) 928-7867 by Jim, Product Expert
Q: Can you raise the vertical float switch to accommodate a higher water level in the sump pump pit on this Zoeller submersible sump pump, if so, how? by Daniel from Illinois on February 07, 2011
A: These Zoeller submersible sump pumps have a factory set pumping range and are unable to be adjusted to accommodate a higher water level. by Jim, Product Expert
Q: My pump keeps running, is it the switch or the pump? by Dennis Lainson from Iowa on February 05, 2011
A: In most cases, if your pump keeps running, it is most likely a switch problem. by Jim, Product Expert
Q: I am considering ordering a back-up for my thirty-year-old Sears Craftsman 1/2 hp submersible. So far this unit (Zeoller M98) looks to be the best fit in terms of size, capacity and quality. Can I reuse the Craftsman solid state controller? The reason why is, I like that I can precisely set the cycle on/off level, using these little probes that run to an A/C line controller. I'd re-buy that exact same Craftsman unit again, except they don't make it anymore. by Steve Manseau from Massachusetts on January 05, 2011
A: An external float switch will not work with this pump because the switch on the Zoeller M98 is part of the pump. by Jim, Product Expert
Q: What material is the impeller made of? by Steven Manseau from Massachusetts on January 05, 2011
A: Per the Zoeller site, they describe it as a non-clogging, engineered plastic vortex impeller. by Jim, Product Expert
Q: What is a Vertical Float Switch? by Jon from Illinois on December 29, 2010
A: A vertical float switch is a ball that floats above the water. As the water level rises so does the float which, at some point, it will trigger the switch to turn the pump on. This float has limited movement up and down and side to side, giving it less freedom of movement and less of a chance to get stuck as a tethered float would. by Jim, Product Expert
Overall Rating
4.7
(Based on 50 Reviews)
Sort By
Jim Owiecki, Product Expert Sump Pumps Direct
Jim's Recommendation
One of our best sellers!! And for good reason.
The Zoeller M98 is a 1/2 HP pump that churns out 4320 GPH @ 5'. This submersible cast iron pump is built to last and will give you years of worry free operation.
With a vertical float switch and capability for passing 1/2" solids, this workhouse has proudly earned a reputation for quality and dependability.
January 01, 2012
John Lee, PA
Make Sure To Clean Out The Muck In Your Basin
Ordered two Zoeller M98's as exact replacements to pumps installed by contractor 13 years ago. Two of the three original Zoeller M98 pumps installed 13 years ago failed due to reasons unknown, but suspect that since there was a 2 inch layer of clay/muck that collected in sump basin, the pumps became clogged and probably burned out the motors. Reused the original check valves and rubber couplings but had to buy new SS clamps since the originals rusted to badly for reuse. Since these were exact replacements, they installed into the original location with no problem. Lesson learned, do an annual preventive maintenance on the sump basin to clean out clay/muck to prevent clogging. Otherwise the pumps work fine in the worst of storms.
Ordered two Zoeller M98's as exact replacements to pumps installed by contractor 13 years ago. Two of the three original Zoeller M98 pumps installed 13 years ago failed due to reasons unknown, but suspect that since there was a 2 inch layer of clay/muck that collected in sump basin, the pumps became clogged and probably burned out the motors. Reused the original check valves and rubber couplings but had to buy new SS clamps since the originals rusted to badly for reuse. Since these were exact replacements, they installed into the original location with no problem. Lesson learned, do an annual ... more
November 25, 2011
Omar Middletown, NY
Super Strong Pump
Had it installed and tested super strong. Had bought one from home depot took it back cause it felt like a toy compared to this one. I was also super satisfied with the turnaround time from sump pumps direct. But to put it to the ultimate test waiting for hurricane season to come. I will write another review then.
November 14, 2011
Bob Marlborough, CT
Definitely Worth Considering
When my 13 year old sump burned out and flooded my basement I needed a solid replacement. Of course the big box stores came to mind and all models available were about $200 and got less than stellar reviews. While searching the web I came across reviews on the Zoeller brand where all were excellent, Ordering from Sumppumpsdirect was easy, best price, free delivery and quick. The pump fit my existing connections and works like a charm!!!
November 11, 2011
David Ann Arbor, MI
Upgraded from Zoeller 1/3 HP
My Zoeller M53 was 4 years old, and performing faithfully. However, during several severe storms, my sump filled so fast that the M53's 34 gpm (at 10 feet head) was barely enough to get the job done. Moreover, by the end of 4 years, I estimated that the switch had been cycled about 300,000 times. Because Sump Pumps Direct provides such thorough comparison specs, I was able to analyze how the higher capacity M98 would improve my situation. The M98 on-off difference is 6.5 inches, which in an 18 inch diameter sump amounts to about 6 gallons
(See http:www.sciencemadesimple.comvolume_conversion.php to do the calculation -- allowing for pump displacement, one vertical inch in an 18-inch sump amounts to about 220 cubic inches or about one gallon).
By comparison the M53 on-off difference of 4.25 inches amounts to about 4 gallons.
The M98 is able to expel over 6 gallons faster than the M53 can expel only 4 gallons. For the same sump inflow volume, this amounts to a 1/3 reduction in the number of on-off cycles with no increase in amps, according to the comparison specs. My new Zoeller arrived in only 2 days with free shipping. I installed the M98 and it has begun its chores. If all goes well, I will do another precautionary replacement in 2016. Thanks, Sump Pumps Direct for a thorough, informative web site.
My Zoeller M53 was 4 years old, and performing faithfully. However, during several severe storms, my sump filled so fast that the M53's 34 gpm (at 10 feet head) was barely enough to get the job done. Moreover, by the end of 4 years, I estimated that the switch had been cycled about 300,000 times. Because Sump Pumps Direct provides such thorough comparison specs, I was able to analyze how the higher capacity M98 would improve my situation. The M98 on-off difference is 6.5 inches, which in an 18 inch diameter sump amounts to about 6 gallons
The float switch comes attached and set with no adjustment available. Therein lies the weak link with this pump. After a very heavy rainfall, the pump could not keep up and ran continuously for several hours. eventually the water level slowly dropped over a period of several hours. The pump slowly uncovered itself and the entire motor stator was no longer in water. The float switch finally stopped the pump and the water level came back up and covered the stator again. This process repeated and this time the pump failed due to overheating of the motor stator windings.
I'm not sure if the thermal overload failed to reset or the winding failed since I did not take the pump apart to find out. Either way, the pump no longer works. I feel certain that a higher switch setting that would shut off before the windings were exposed would keep this motor cool. This is the first time in the 2 years that I have had this pump that It failed to keep up and the stator was uncovered so long before shutting off. i have had a wayne pedestel pump for the previous 35 years and only replaced it because it was OLD.
I ordered another 12 HP Wayne from you and it works fine. PS - Many years ago i placed a backup pump next to the primary and it kept the basement dry during all this since the failure occurred after the rain stopped and much of the groundwater was already pumped away.
EGD Responds: Zoeller submersible pumps work best it standard size (18" by 24") pits. The factor set pumping range, when used in a standard size pit, provides the pump with proper cooling because the pumps stays submerged, which keeps it cool.
If you're pump is smaller and shallower than the standard size, the pump will still work, but in most cases will have a shorter life span.
The float switch comes attached and set with no adjustment available. Therein lies the weak link with this pump. After a very heavy rainfall, the pump could not keep up and ran continuously for several hours. eventually the water level slowly dropped over a period of several hours. The pump slowly uncovered itself and the entire motor stator was no longer in water. The float switch finally stopped the pump and the water level came back up and covered the stator again. This process repeated and this time the pump failed due to overheating of the motor stator windings.
We needed a Pump to replace a Home Depot model that only lasted two years at our church. I love Zoeller pumps and have used several over the years in different homes. Pump was delivered promptly, and works even better then we anticipated.
Blessings, Pastor Bob
September 29, 2011
JL Sussex, NJ
SUPER!!!
Pump is super! Totally painless procedure, everything was perfect, Thank You.
September 27, 2011
MV Bridgewater, NJ
An American Made Pump
August and September brought heavy rains to the northeast, flooding was everywhere. Checked my pump during the rains and the pumped failed when I tested it.
Found Sump pump direct on-line and found an American made pump-just what I was looking for. Ordering, shipping,installation were all easy and the pump checked good.
September 24, 2011
Janine Highland, NY
Amazing!
I'm in NY and during Hurricane Irene and Tropical Storm Lee we received over 11 inches of rain. My basement ALWAYS gets water and I've used other familiar brands of pumps---THIS one is shockingly better!!!
PRIOR to owning this pump, water poured in and the pitpump would just barely keep up--often allowing 6 inches of water in 14 of the room. During the deluge of Irene and Lee-----the pit didn't even fill!!! This pump cleared water as fast or faster than it came in!!!!!!
I never thought I'd be so enthralled with an item such as this-----I'm sold.
September 21, 2011
Andrew Lansdale, PA
What a Pump!
I am very happy with this pump. It is a true workhorse. Well built, durable and it does it's job.
September 14, 2011
Bernie Flemington, NJ
Rock Solid - Long Lasting Pump!
I've had a Zoeller M98 installed for nearly 9 years. I have high water table so this pump has run a lot over that period and basement always stayed dry. With the onslaught of Hurricane Irene, for first time ever, the M98 was finally overwhelmed and I had to put a second sump pump in the hole to get the water out fast enough. Unfortunately, with the non-stop pumping demanded by the pummeling of Irene here in NJ, the Zoeller finally gave out.
My basement did flood and took on about 6 inches of water overnight (luckily my basement is unfinished and had minimal damage). After researching all the latest pumps now available, I wound up deciding on and installed another M98! This thing is rock solid, quiet and emptys the sump in a flash! Hopefully a hurricane like Irene or Floyd (1999) is a once-in-a decade occurrence. I would definitely say I got my money's worth and peace of mind for 9 years of reliable performance with the M98 and felt perfectly happy and confident with buying another one.
I've had a Zoeller M98 installed for nearly 9 years. I have high water table so this pump has run a lot over that period and basement always stayed dry. With the onslaught of Hurricane Irene, for first time ever, the M98 was finally overwhelmed and I had to put a second sump pump in the hole to get the water out fast enough. Unfortunately, with the non-stop pumping demanded by the pummeling of Irene here in NJ, the Zoeller finally gave out.
My basement did flood and took on about 6 inches of water overnight (luckily my basement is unfinished and had minimal damage). After resea... more
September 10, 2011
Bruce Green Pond, NJ
Great pump M98...Fast shipping Great price!
So Far so good, easy to install and fast shipping and great price!! only 2 days to NJ.. Great pump built like that "Brick, you know what house" only negative, I ordered a Zoeller Check valve but was charged extra shipping and valve was in same box as the pump? But over all great to deal with thanks.
September 06, 2011
John Clayton, DE
GREAT PUMP!!!!
The Zoeller came very to my house very fast. It was very easy to install and I was glad to see that I needed to drill a 316 hole in the pvc pipe so that water would run down back into the pit. At first I drilled the hole at a 90 degree angle and when the pump was operating, the stream of water hit the side of the pit and splashed out. I made a hole slope downward and now the stream just goes into the pit. The sump pump is very quick and strong and quiet as well!!! I'm glad that I installed it when I did because Hurricane Irene came the following week and had I not installed it, I would have had a wet and flooded basement. I would highly recommend this sump pump to everyone!!!
The Zoeller came very to my house very fast. It was very easy to install and I was glad to see that I needed to drill a 316 hole in the pvc pipe so that water would run down back into the pit. At first I drilled the hole at a 90 degree angle and when the pump was operating, the stream of water hit the side of the pit and splashed out. I made a hole slope downward and now the stream just goes into the pit. The sump pump is very quick and strong and quiet as well!!! I'm glad that I installed it when I did because Hurricane Irene came the following week and had I not installed it, I would h... more
August 31, 2011
Frank Madison, NJ
Non-Adjustable Float
Pumps a lot of water but don't use if you have a deep sump and a high water table, like me. The pump will run constantly and you can't adjust the float. There is a very narrow range between the on and off setting.
August 21, 2011
David Mount Prospect, IL
Working Great
So far the pump is working great. I had a little over a month now and i have learned my lesson . I should have researched sump pumps more in depth, before settling in just going to home depot and buying a pump from there.
August 17, 2011
Robert Minot, ND
Looks Good
I received the four components to install a sump pump all in one box. The pump was set loose in the basin and probably during shipping bounced around enough to break the bottom of the basin. Since I wanted to get the project finished and needed to drill holes in the bottom anyway I installed it. All other parts are good. No water to test it now that comes in the spring. It looks good.
August 07, 2011
Oscar Royalton, OH
Zoeller Let Me Down
I had a Zoeller pump that came with the brand new house. It failed miserably in 2.5 years. It just stopped and the backup ran to its death. Lost the main and the backup and all this happened when I needed most. We received like 6 inches of rain in 3 hrs and my basement became a pool. Sorry Zoeller. You let me down.
July 26, 2011
Robert Fonda, NY
Best Pumps Made
Web site was easy to navigate. Service was fast and pump arrived in perfect condition.
I used a Zoeller pump in my last home. The water table was high and we pumped water most months.
I had it set up to go out the front of the house and down the driveway or by turning a valve I could pump it about 45 feet out through my back yard when it was going to freeze or we had freezing temperatures.
Best pumps made. The first pump lasted over seven years. Replaced it and bought parts for the old one and kept it as a stand by.
June 22, 2011
Kalyan Schaumburg, IL
Amazing Workhorse
Had this pump for a month. Has been performing extremely well. Peace of mind during this storms.
May 25, 2011
Steve Rochester, NY
So Far So Good
So far so good. Before I bought this pump I was using a Flotec. About every two years I would have to replace it. I am hoping that this pump will last longer than two years. We will have to wait and see.
May 19, 2011
Olivia Ann Arbor, MI
High Marks
I'm very pleased so far with every aspect of the process.
The website made it easy to execute the order, and there were multiple follow-up messages to make sure that the order had gone through satisfactorily and names to contact if there were problems.
The price was very competitive, much below what I'd expected to have to pay.
The delivery was exceptionally prompt. I opted for free delivery and was prepared for a reasonable wait before receiving the product, but to my surprise the product was delivered the very next day after the order was confirmed.
The product itself arrived in good condition, and so far is working fine. It was recommended by my plumber and is the same sump pump model I've had for several years and which has served me well.
All in all, I'd give high marks to the product and service.
I'm very pleased so far with every aspect of the process.
The website made it easy to execute the order, and there were multiple follow-up messages to make sure that the order had gone through satisfactorily and names to contact if there were problems.
The price was very competitive, much below what I'd expected to have to pay.
The delivery was exceptionally prompt. I opted for free delivery and was prepared for a reasonable wait before receiving the product, but to my surprise the product was delivered the very next day after the order was confi... more
April 04, 2011
Jerry Wallisville, TX
Zoeller M98 Sump Pump
Great pump. Arrived on time and when promised. Easy install, took less than 1-hr. Runs great. Highly recommend Sump Pumps Direct.
April 01, 2011
GEORGE South Weymouth, MA
AMERICAN PRIDE - Quality Product
40 years in the building trades and find this to be a quality well-made product. Weight factor alone makes one think it is quality.
I would like to see ability to replace switch if necessary in the future. I took my 6 year old, (inferior) model off-line and replaced with yours. I saved the older pump in case of emergency
Thank You for having a well made quality product. Keep it in AMERICA!
March 28, 2011
Ron Vienna, OH
Zoeller M98
Received it very quick. Hopefully it will give me many years of reliable service. The only thing that surprised me was it only comes with a one year warranty. The big box stores in our area sell cheaper pumps with a 3-5 year warranty.
March 19, 2011
PHILIP Scarsdale, NY
Zoeller Is Tops
I had a Zoeller pump for 14 years, and I could sleep well at night knowing it was there. One day, I heard something unusual coming from the basement. It seems after 14 years, the switch on my Zoeller was stuck in the on position.
Because I live in a high water table area, I can't be without a pump working, so I ran out to Home Depot on a Sunday to get a pump to replace the Zoeller. I purchased the top of the line Flotec pump for around $200. Within a year, it went bad. I got a free replacement, because it was under warranty. That one lasted for 2 years.
My advice to all is to steer clear of any of the Home Depot sump pumps if you want piece of mind.
Last week I ordered the M98 and installed it today. I think I will sleep well again knowing I have this wonderful, made in America pump that will last a decade!
I would also like to say that Sump Pumps Direct is a great company. The price on this pump, with free shipping and no tax is about $135 less than what Grainger is charging. And it arrived in 2 days!!!
Great service, great website, and top of the line products.
I had a Zoeller pump for 14 years, and I could sleep well at night knowing it was there. One day, I heard something unusual coming from the basement. It seems after 14 years, the switch on my Zoeller was stuck in the on position.
Because I live in a high water table area, I can't be without a pump working, so I ran out to Home Depot on a Sunday to get a pump to replace the Zoeller. I purchased the top of the line Flotec pump for around $200. Within a year, it went bad. I got a free replacement, because it was under warranty. That one lasted for 2 years.
We have a high water table where we live and we purchased this pump from a personal friend's recommendation and from the reviews we read about the pump.
We have had over 3 inches of rain and over a foot of melting snow since we installed the pump about a month ago and the pump is running without any problems so far.
It was easy to install and was delivered the day after we ordered it. We are very happy with your service and with the pump!
March 02, 2011
Chris Oak Harbor, OH
Fast Shipping
Unbelievable, ordered the pump at noon on Tuesday, shipped from Illinois to Ohio, arrived Wednesday at 11:00 am.
Standard shipping at its best, Thanks.
February 28, 2011
George A. Delano, MN
Straight Forward Answers
I wanted a pump that was American made, many are not. I wanted a 1/2 HP of excellent quality and durability. This pump seemed to fit my needs the best.
I did call and asked questions about several pumps. It's great to have a place and person to get your questions answered straight forward.
Oh, by the way this pump weighs 38 lbs. wow. The pump is installed, but the ground is still frozen so there is no run off yet.
February 17, 2011
Mike Sarrazin Corunna, MI
Sleep Easy Knowing Zoeller Is On The Job!
I have had two of these pumps running in my office basement since 1981, that's right 30 (THIRTY) years and have only replaced the switch one time each. These pumps are built to last and when installed as mine are one a foot above the other you can be confident that one will always be working.
You still have to check them a couple of times a year and I always unplug the bottom one for a day in the spring so the upper pump can exercise. And these babies get worked!
My crock sits in a gravel vein that never dries up and my foundation drains run 10 out of 12 months so these pumps have been running for a VERY long time, not just sitting dry.
Oh and if you are wondering why am I looking at these pumps now, its because I need a new pump for my house to replace the old pedestal pump that has recently locked up.
I have had two of these pumps running in my office basement since 1981, that's right 30 (THIRTY) years and have only replaced the switch one time each. These pumps are built to last and when installed as mine are one a foot above the other you can be confident that one will always be working.
You still have to check them a couple of times a year and I always unplug the bottom one for a day in the spring so the upper pump can exercise. And these babies get worked!
My crock sits in a gravel vein that never dries up and my foundation drains run 10 out of 12 mont... more
January 09, 2011
Nick & Tara C. Fishers, IN
Works Like a Charm!!
We moved into our house almost two years ago and being on a high water table, our sump ran like crazy! We had a ton of rain and 6 months later our sump failed and our basement flooded. We decided to put a primary, back-up, and a battery back-up pump in our sump well.
We bought a Ridgid for our primary and a year later, the switch went bad. It was okay because we have an alarm on it and plus the back-up would kick on. We decided enough was enough and we needed a good reliable pump.
We found the Zoeller M98 and we just put it in and so far it runs like a charm. I hope and pray it keeps running for a long time, I would really like to have peace of mind when it comes to our basement.
I just wish I would have found this site a long time ago. Thanks for a great product so far!! So Far so Good!!
Thanks
We moved into our house almost two years ago and being on a high water table, our sump ran like crazy! We had a ton of rain and 6 months later our sump failed and our basement flooded. We decided to put a primary, back-up, and a battery back-up pump in our sump well.
We bought a Ridgid for our primary and a year later, the switch went bad. It was okay because we have an alarm on it and plus the back-up would kick on. We decided enough was enough and we needed a good reliable pump.
We found the Zoeller M98 and we just put it in and so far it runs like a cha... more
December 09, 2010
Velma Torres Bellevue, WA
Excellent Service For Excellent Products!
We very recently replaced our Zoeller M98 with a new one of the same model as we felt after 7 years we changed it as a precaution, however the older model was doing a great job. We decided to replace it and we installed the new Zoeller 507 back up Sump Pump.
Jim O. was fabulous in guiding us through the process and was very, very informative in explaining every detail to me, a female who is mechanically challenged.
We have a lot of rain tho' no electrical outage at this time. Product was tested and we are so pleased to work with Sump Pumsp Direct and really appreciated the professionalism as well as expertise. Yep! I talked to Jim more than seven times and he may remember my name as I called him with every question under the sun as my husband was working abroad and it was a great new experience for me.
Hooray for companies like yours with integrity, trustworthy and having Jim O as their expert!! Will pass on the successful outcome to others.
Thank you so very much!
We very recently replaced our Zoeller M98 with a new one of the same model as we felt after 7 years we changed it as a precaution, however the older model was doing a great job. We decided to replace it and we installed the new Zoeller 507 back up Sump Pump.
Jim O. was fabulous in guiding us through the process and was very, very informative in explaining every detail to me, a female who is mechanically challenged.
We have a lot of rain tho' no electrical outage at this time. Product was tested and we are so pleased to work with Sump Pumsp Direct and really ap... more
December 07, 2010
Claudia Guler Franklin, OH
I LUCKED OUT!!!!
My husband was out of town when my sump pump went out. The back up sump pump was working so hard that it ran the battery down. It did not have enough time to recharge from overuse and the battery was five years old.
I knew I had to do something fast. I looked at the "Big Box" stores on the internet. I was not happy with the customer reviews that were written about their sump pumps. I did further research on the internet and found this website.
The customer reviews were excellent.
When I went to the "Big Box" store to purchase the new battery for my back up sump pump, I mentioned to the sales associate that I had also purchased a new sump pump but not from them. He asked me what the brand name was of the one I had ordered.
When I told him the Zoeller M98, he told me that I would be very happy with it. He said it was one of
the best!!
The price was reasonable and it arrived in two days. This was just before the day we had two inches of rain!!!
I felt so lucky to have found this sump pump and for the sales associate to confirm that I had made a
great decision.
My husband thinks I can take care of most anything now! I learned a lot about sump pumps very quickly... I knew nothing about them before!!!
My husband was out of town when my sump pump went out. The back up sump pump was working so hard that it ran the battery down. It did not have enough time to recharge from overuse and the battery was five years old.
I knew I had to do something fast. I looked at the "Big Box" stores on the internet. I was not happy with the customer reviews that were written about their sump pumps. I did further research on the internet and found this website.
The customer reviews were excellent.
When I went to the "Big Box" store to purchase the new ba... more
October 24, 2010
Stephen Hansen Beavercreek, OH
Sump Pump & Radon System
I have always had Zoeller Sump Pumps, only 2 thankfully. They do a Great Job.
Several years ago, I had my house tested for Radon. I had a big problem, so I got the problem fixed. One thing they do is seal you sump pump. Since this has been done, I have had no problems or failures.
I do like the idea of the Water Alarm for an unexpected problem.
October 08, 2010
Pat Cocoa Beach, FL
Happy Zoeller Customer
I have used Zoeller pumps for thirty plus years, from the effluent pumps to regular sump pumps.
You will not find a better pump anywhere than Zoeller.
September 22, 2010
Tom Howell, NJ
Exactly What I Needed
This Zoeller M98 sump pump is exactly what i needed. Very well constructed.
September 13, 2010
S M Millstone Twp, NJ
Box came thrown around!
The box was so damaged in transit that it had a hole (the size of a half dollar) through the manual.
The iron pump seemed OK, so we will wait and see. It is a shame, as you sell a quality item, I pay your price, then your shipper, somewhere along the line, throws it around.
SPD RESPONDS: Thank you for letting us know; we will work with Zoeller to see if we can improve the packaging.
August 14, 2010
Pam Woods Glendale, WI
Great service, parts, & price
Not only do we love this sump pump, it works really fast in getting the water pumped out (seemed like seconds).
The store was really fast in getting it to us, not even with paying for over night. With the flooding here in Wisconsin we couldn't find any pumps or even wet-vacs.
We called on Friday, got it Tuesday- but this is not the first time this company did well. I have ordered before and got the same service.
GREAT SERVICE, GOOD PARTS,GREAT PRICE, what more can you ask for? THANKS!!
July 06, 2010
Leonard Walent Franklin Park, IL
Zoeller M98 - 1/2 HP Cast Iron Submersible Sump Pump w/ Vertical Float Switch Review
Fast shipping. One day to Illinois.
Easy installation.
Very quiet running.
No heavy rains so far to test pump.
June 24, 2010
Kristin Burgin Mooresville, IN
PUMP FAILED AFTER 2 YEARS
We had this pump installed by a local company, and it failed (burnt up) after only 2 years.
We contacted the installer and it is out of warranty, nothing we can do but spend the money on a new sump pump at this point. What a waste!
SPD RESPONDS: You may want to touch base with the folks at Zoeller to make sure you have the right pump and set up for the job- they have a very low failure rate, and may have some good advice for you.
You can contact them toll free at (800) 928-7867.
June 21, 2010
JOHN FARMER Springfield, IL
BASEMENT FLOOD
My Basement Flooded Due to Pump Switch Failure. Pump Was Still Working But Switch Stuck Off. Replaced the Pump With a Half Horse Little Giant, Backed Up With a Zoller M-98 in the Same Pit.
Trashed the Old Pump. Replacement Pumps Were Installed Easily. I Am Disabled and Hired a Plumber to Install Them. He Re-Piped the System to Allow a Backup to Fit.
It Took Less Than 2 Hours to Complete. the Zoller Is Backup to the Little Giant and Each Is Plugged in Different Outlets On Their Own Breakers. a Built-in Generator Backs Up the Power System.
It's Worth the Money For Peace of Mind. I Feel I Installed the Best Pumps Made and Pray I Never Flood Again. the Pump Work Only Cost $164.00 Total.
I Got a Great Deal For Pumps and Installation.
My Basement Flooded Due to Pump Switch Failure. Pump Was Still Working But Switch Stuck Off. Replaced the Pump With a Half Horse Little Giant, Backed Up With a Zoller M-98 in the Same Pit.
Trashed the Old Pump. Replacement Pumps Were Installed Easily. I Am Disabled and Hired a Plumber to Install Them. He Re-Piped the System to Allow a Backup to Fit.
It Took Less Than 2 Hours to Complete. the Zoller Is Backup to the Little Giant and Each Is Plugged in Different Outlets On Their Own Breakers. a Built-in Generator Backs Up the Power System.
Excellent pump for the money! I love the extra long power cord.
I put in a 22x24 basin on a pump stand under our bulkhead stairs and it kicks butt!
Thank you.
April 22, 2010
E Deluca Norwood, MA
Looks good
The pump is on line; I installed this unit in no time.
I like the solid, heavy, no-nonsense feel to it and I'm happy that it's made in the U.S.A. I'm glad I bought it.
It's a good thing I used the video from this web site as a guide since I did not know about the required air bleed hole. That might explain why my old pump seemed to struggle sometimes.
April 09, 2010
Louie Manchester, NH
A dependable spare
I bought the Zoeller M98 in the event of a failure of the current unit I have installed in a basement sump pit.
The installation was done about 3 years ago by a commercial contractor, and the pump they used has been very dependable. I wouldn't be surprised if it too is a Zoeller model.
The M98 seems very well built, using cast iron as opposed to other metals, and the cosmetic touches such as a bolted-on brass ID plate tell me this company takes pride in what they do.
I sincerely hope I never have to replace my original unit, but if I do, I have this one ready to go.
April 09, 2010
John Melrose, MA
Great Pump
The Zoeller Submersible sump pump is more than I expected & would recommend it to someone in need of a pump.
The price was right & the way it was received was fast & in proper condition.
April 08, 2010
Fred Tiffin, OH
Happy with performance so far
The Web site is very informative, ordering was quick & easy. I'm very happy with the performance so far.
It's made it through 2 heavy rains so far with no problems.
April 08, 2010
Paula Framingham, MA
New England Floods
We had approximately 10 inches of rain in one storm the end of March 2010. I purchased the pump based on recommendations from many people.
The pump has had to work every 20 seconds, 24 hours, 7 seven days a week. I have a high water table and an underground stream through my back yard.
I bought the pump because my other one failed and flooded my finished basement. We then had another rain storm a week later that dropped approx. 7 inches. The new Zoeller pump has been working great.
As added protection, I installed three more pumps. I now have a Zoeller pump in each corner of my basement. I know they don't last forever, but a lot longer than the ones from a discount store.
I love my Zoeller pumps because I can go to sleep with peace of mind!!!
We had approximately 10 inches of rain in one storm the end of March 2010. I purchased the pump based on recommendations from many people.
The pump has had to work every 20 seconds, 24 hours, 7 seven days a week. I have a high water table and an underground stream through my back yard.
I bought the pump because my other one failed and flooded my finished basement. We then had another rain storm a week later that dropped approx. 7 inches. The new Zoeller pump has been working great.
As added protection, I installed three more pumps. I now have a Z... more
April 07, 2010
Ken Quigley Northport, NY
Nice Pump
I have a serious issue with water in the basement.
This pump lets me sleep at night.
Install and forget it.
What more can I say??
February 26, 2010
Paul Scott Sacramento, CA
Teriffidillic!
Had a "Rigid" model from a Big Box store for 6-months. Nothing but trouble......overheating, float sticking, slight oil leak.
I use the Zoeller M98 for evacuating an overflow sump chamber coming of my 24,000 gallon koi pond.
It installed in a snap, and works like a charm. The heavy cast iron housing is a sure sign of dependability.
The feature of handling small debris is a plus too. Since installed, my bi-weekly cleaning of the chamber has ceased.
I'd buy a Zoeller brand pump again and definitely recommend it to a friend or others in the market for a dependable pump.
SPD RESPONDS: Thank you for your review. While the picture of the baby orangutan was very cute, it doesn't qualify for the free gift. The picture needs to be of the unit in use, or of you installing it- you get the idea.
If you'd like to send us a picture of the pump and your koi pond, that would be great!
Had a "Rigid" model from a Big Box store for 6-months. Nothing but trouble......overheating, float sticking, slight oil leak.
I use the Zoeller M98 for evacuating an overflow sump chamber coming of my 24,000 gallon koi pond.
It installed in a snap, and works like a charm. The heavy cast iron housing is a sure sign of dependability.
The feature of handling small debris is a plus too. Since installed, my bi-weekly cleaning of the chamber has ceased.
I'd buy a Zoeller brand pump again and definitely recommend it to a friend ... more
February 26, 2010
Joseph Egg Harbor Township, NJ
Hasn't blown up yet
I purchased the Zoeller M98 as a back-up pump. I live in South Jersey and we are getting slammed with water this year.
My pump has been working steady for almost 4 months, sometimes discharging every 10 seconds when it got bad after a heavy rain.
The original pump that I have is another Zoeller M98- what a workhorse. There were times I thought it was going to blow up, but it never did!
If I never use this back-up pump it's still money well spent, knowing I have a great one behind me just in case.
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