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Cast Iron & Stainless Steel Construction
Energy Efficient Permanent Split Capacitor (PSC) Motor
Piggy-back Dual Float Switch with Cage
Deluxe Controller •Monitors power conditions and sounds an alarm when: •AC power is out or circuit breaker is tripped •Float has been raised for more than 10 minutes •9-volt battery needs replacement
Continuous Duty Rated
Stainless Steel Shaft
Dual Carbon/Ceramic Seals
Output Terminals for Connection to a Security System or Auto-dial
Q: Hi Jim: Thinking about installing a proseries S3033 and a a 2400 back up system. Do you think this is a reliable system or would you recommend another set up with a differant manufacture. Thank you by Mike O'Brien from Illinois on July 05, 2016
A: Mike,
How high vertically & How far horizontally are you pumping?
Pro series is a fantastic primary pump. I personally like the float controller due to the fact that it is adjustable, which will be helpful in a basin where you would like to control activation and shut off. by Jim, Product Expert
I'd Buy It Again (1) Price (1) Quiet (1) Easy To Use (1)
Cons
Unreliable (1)
75% of respondents would recommend this product to a friend
9 Reviews
Sort by
Frank Q. Jamison, PA
Purchased 1/6/17
2 Reviews
Most Helpful Critical Review
REVIEWED
JAN.
30
2017
I'm 50/50 On This Pump
I purchased this pump to replace my Zoeller pump. I replace my pumps every 3 years if they need it or not. I try to avoid any switch issues as I get a lot of water in my pit and it runs constantly. I tried this one because it had a duel float and my plumber likes this brand. 3 days after installation we get a big rain storm and the pump is running every 5 minutes and it's not draining the pit. Even when I extended the cycle time, it didn't drain the pit. Then the bottom float got overwhelmed by the amount of water and debris. the water was just about to the top float before I triggered it manually to drain the pit as best I could. For some reason I couldn't manually trigger pump for long periods of time.... anyways, I needed to babysit this pump all night to ensure the pit didn't flood. The customer service appears to be good. They are sending me another float since mine might be defective. I'm 50/50 on this pump.
I purchased this pump to replace my Zoeller pump. I replace my pumps every 3 years if they need it or not. I try to avoid any switch issues as I get a lot of water in my pit and it runs constantly. I tried this one because it had a duel float and my plumber likes this brand. 3 days after installation we get a big rain storm and the pump is running every 5 minutes and it's not draining the pit. Even when I extended the cycle time, it didn't drain the pit. Then the bottom float got... more
Cons:Unreliable
Frank Does Not Recommend This Product
Brand Rep
Frank,
We apologize that you experienced an issue with our product and for any inconveniences this might have caused . You mention you have debris. Debris can sometimes cause problems with the sump pump system, including the check valves and float switches. In environments that have a lot of debris, we recommend cleaning the sump pit routinely. You can use a wet vac or something similar to accomplish this. In some severe cases it may be necessary to clean the sump several times a year to keep the debris from clogging the pump, float switch or check valves. If you ever experience any further issues I would recommend contacting our service team for further information. You can reach us at 800-991-0466 option 3 Monday through Friday 9-5 central time.
I had one of these pumps installed at my 3500 sq ft. house to replace a 12 year pump (other brand) which was working fine but getting old. It was installed by a professional plumber. This unit fully rusted out within 6 weeks of being in the hole without hardly any water (dry patch).
I called the Glentronics and talked to guy named John who asked me to send in the invoice (proof of purchase) and photos of the rusted out pump. I did, and never heard back from them despite my many attempts. Called the plumbing company again and they replaced the pump with another one less than two weeks ago. We had some heavy rains within the last 10 days and as I checked on the new pump, it was rusted out again.This is terrible and unacceptable. See the attached photo.The saga continues and we will see if Glentronics will respond before a lawsuit if filed.
I had one of these pumps installed at my 3500 sq ft. house to replace a 12 year pump (other brand) which was working fine but getting old. It was installed by a professional plumber. This unit fully rusted out within 6 weeks of being in the hole without hardly any water (dry patch).
I called the Glentronics and talked to guy named John who asked me to send in the invoice (proof of purchase) and photos of the rusted out pump. I did, and never heard back from them despite my many attempts.... more
Brand Rep
Se,
We apologize for your previous experience with our product. John is no longer with our company and we assure you that this situation is not at all common. We will do everything in our power to make things right. We would love it if you would contact us at 800-991-0466 Ext 3. for technical support.
And the last two years I couldn't even get to the impeller to clean it. Rusted bad.
Brand Rep
Nelson,
We apologize for your inconvenience. We assure you this is not at all common with the S3033. Depending on the mineral content of the ground water this may occur to any pump. If you are aware that the soil surrounding your home is high in mineral content, we recommend you add 1/4 cup of CLR to the pit at least once a month for preventative maintenance.
As a note please be sure to always refer to the instructions of any preventative chemical before using
This is a solid unit, I wanted to wait a bit before I posted a review, but it is still very quiet and shoots my water out within seconds. I have a 2500 square foot house with tiling all the way around that drops into the pit. I also found it very easy to install.
It pumps what I need within a matter of seconds. I tested the alarm and it is very loud. I do wish that I had the ability to connect my back up sump pump to the pump monitor. I had a 1/2 hp ace hardware pump before so it was nice to have the ability to drop the power use saves on my electric bills. Now I might just be close to a lot of warehouses, because I had this pump the next day with normal shipping.
I would highly recommend this site to anyone, and also don't forget to test your sump pumps every six months...my full finished basement found that out the hard way....
This is a solid unit, I wanted to wait a bit before I posted a review, but it is still very quiet and shoots my water out within seconds. I have a 2500 square foot house with tiling all the way around that drops into the pit. I also found it very easy to install.
It pumps what I need within a matter of seconds. I tested the alarm and it is very loud. I do wish that I had the ability to connect my back up sump pump to the pump monitor. I had a 1/2 hp ace hardware pump before so it was nice... more
Brand Rep
Michael,
We are happy that you are pleased with the product and the service received. Thank you for your review and recommendations.
I have had one of these installed for about 4 years now as a part of the perimeter drainage system in my cellar and it works great. Very quiet. Easy to disassemble to clean the impeller which is important if you have a lot of chemicals in the groundwater.
Brand Rep
Douglas,
Thank you for your review. We also do recommend that if your have high mineral content in your water that you use an anti-rust solution (like CLR or Lime Away) once a month for preventative maintenance. Your suggestion about cleaning the impellor is a great idea as well.
Had a different model which was installed by a water proofing vender corroded in one year, and stopped working. Easy to install. Pumps Direct prompt delivery will buy from them again.
Mohanadas Recommends This PHCC Pro Series Product
Brand Rep
Mohanadas,
Thank you for your review. We know that this pump will bring you many years of protection.
I have an S3 Series S3033 which was installed 3 years ago as my main sump pump. I can't remember the brand of the much older sump pump in the backup pit, which makes me nervous.
So, I'm going to put my existing S3 Series S3033 in the backup pit, and I'm buying a brand new S3033 for my main pit. I offer my highest rating on this one. My plumber does carry sump pumps, but even he said his are not as good as this one.
Patricia Recommends This PHCC Pro Series Product
Brand Rep
Patricia,
Great! We are so happy that you are pleased with our products. We truly appreciate your feedback and loyalty to our pumps.
This pump system was highly recommended by the company installing a new sump pump in our basement. We really liked the idea of the dual float switch and the power-outage alert. However, what we didn't find out until after everything was installed is that the pump has a maximum cycle time of 45 seconds.
What this means is that during wet periods in the spring, the pump is constantly turning on and off. Our old "big box store" pump and switch used to run for several minutes, and then shut off for a longer period. Each time the pumps runs, you can hear the water rush - this is very annoying and we are thinking about replacing this pump. According to manufacturer's customer service rep, the only thing we can do is use the old switch which doesn't plug into the controller - we lose the back-up switch and power alert which were factors that made us choose this one.
This pump system was highly recommended by the company installing a new sump pump in our basement. We really liked the idea of the dual float switch and the power-outage alert. However, what we didn't find out until after everything was installed is that the pump has a maximum cycle time of 45 seconds.
What this means is that during wet periods in the spring, the pump is constantly turning on and off. Our old "big box store" pump and switch used to run for several minutes, and... more
Brand Rep
Tracey,
Thank you for choosing Pro Series Pumps. We really appreciate your business.
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Flow Chart
