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Basement Watchdog BFB sump pump accessories Reviews & Ratings

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Basement Watchdog BFB Reviews
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
3/5
Overall
3.8 out of 53.8 out of 53.8 out of 53.8 out of 53.8 out of 5
Pros
Easy To Use (2)
High Quality (1)
Price (1)
Durable (1)
Cons
Low Quality (2)
Expensive (1)
Unreliable (1)
Durability (1)
75% of respondents would recommend this product to a friend
4 Reviews  Sort by 
 
David A.
Caldwell, NJ
Purchased from Sump Pumps Direct
Purchased 3/19/18
Total Reviews
3 Reviews
Most Helpful Critical Review
REVIEWED
APR.
04
2018
1 out of 51 out of 51 out of 51 out of 51 out of 5
Worst Ever & Dangerous!!
Horrible product. I purchased this item to try and take a safer approach to the already dangerous task of filling the watchdog battery cells with battery acid. I filled the cells with the acid as instructed but was having a hard time determining if the levels were filled exactly even. My intention was to use this product to top off the cells with distilled water to guarantee the levels were even. I pressed down firmly and used the filler as directed and, sure enough, out came the flowing... more
Cons: Low Quality, Unreliable
David Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
David,
Very sorry to hear that you had a negative experience with this product. Please keep in mind that this is used after the battery has been in use, not during the initial fill of the battery w/ acid. When initially filling the battery w/ acid, you should let it sit for at least 10 minutes and then add more acid if necessary.
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Manufacturer Response
Brand Rep
David,
We apologize that you also experienced an issue with our battery filler bottle. As Jim advised this product is intended to be used to refill the distilled water in the battery after some period of time, not to be used upon installation of a brand new battery. We would recommend reading the instruction that are included with the product. Please contact our service team at 1-800-991-0466 option 3, at your earliest convenience so we can resolve any further issues right away.
more
David's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Sump Pumps Direct delivered my items in a very timely manner."
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Frank S.
Palatine, IL
Purchased from Sump Pumps Direct
Purchased 8/18/11
REVIEWED
JUL.
02
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
It's A Bottle
It pours distilled water into the battery cells of my Basement Watchdog back-up sump pump system.
Pros: Durable, Easy To Use, Price, High Quality
Frank Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Frank,
Thank you for your review. We are happy that you are pleased with your Battery Filler Bottle.
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43
Richard B.
Silver Springs, NY
Purchased from Sump Pumps Direct
Purchased 6/22/15
REVIEWED
JUL.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Service
Item arrived very fast and it was just what I wanted. Built very well and priced right.
Richard Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Richard,
Thank you for your review and consideration of our products
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11
Mark B.
Carmel, IN
Purchased from Sump Pumps Direct
Purchased 10/17/14
REVIEWED
NOV.
07
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Replacement Part
We were left a filler bottle by our home builder. After 3 yrs. the spring mechanism had broken. This was a direct replacement for the original bottle. It is a necessary tool to properly fill the battery cells.

However, for what it is, it is way overpriced! Your company however was the least expensive and the shipping and customer service was terrific.
Pros: Easy To Use
Cons: Low Quality, Durability, Expensive
Mark Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Mark,
Thank you for your review.
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11
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