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Features  5/5
Quality  5/5 Performance  5/5 Value  5/5
High Quality (121) I'd Buy It Again (94) Quiet (74) Durable (69) Reliable (54)
None (60) Packaging (11) Heavy (8) Expensive (7) Durability (7)
95% of respondents would recommend this product to a friend
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Sump Pump Expert
 30 Reviews  1261 Helpful Votes |
 Tired of having to run to the Orange Giant to replace the store brand sump pump you purchased? If so, you need to read on.
The M53 is well known among plumbers as the sump pump of choice for the average homeowner. Zoeller is known for their quality and dependability and this pump is a big reason for that reputation.
With a Cast Iron Switch Case, Motor & Pump Housing the pump is built to last and can pump out 2680GPH at 5 Feet. The unit has a clog-free design that can pass... more
Tired of having to run to the Orange Giant to replace the store brand sump pump you purchased? If so, you need to read on.
The M53 is well known among plumbers as the sump pump of choice for the average homeowner. Zoeller is known for their quality and dependability and this pump is a big reason for that reputation.
With a Cast Iron Switch Case, Motor & Pump Housing the pump is built to last and can pump out 2680GPH at 5 Feet. The unit has a clog-free design that can pass 1/2" diameter solids.
The M53 comes with a three-year warranty and a great reputation that will put your mind at ease.
Jim Recommends This ModelWas this review helpful? 5 0 |
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James R. Wilton, CT |
Most Helpful Positive Review
Superior Sump Pump
As soon as I opened the box, the quality improvement over my old pump was obvious. Then, once I installed the Zoeller and observed its operation, was even more pleased.
Pros: High Quality, I'd Buy It Again, Durable, Quiet Cons: None James Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Thomas S. Allendale, NJ  4 Reviews |
Most Helpful Critical Review
Piece Of Crap
Bought as a spare left on a shelf in basement for when needed got it out last week and the pump does not shut off.
Pros: none Cons: Expensive, Durability, Unreliable, Low Quality  Product Expert Thomas, Very sorry to hear you're having issues with you pump. Zoeller provides a 3-Year Warranty on this pump. Please contact Zoeller directly @ (800) 928-7867 and they will determine if this pump has a factory defect. Once that has been determined we can begin the warranty replacement process. more Was this review helpful? 0 0 |
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Robert B. Joplin, MO |
 So Far So Good!!!
This beast works fast! I may have gone overkill because despite the fact I get a lot of water in my crawl space in a heavy rain, this pump doesn’t stay on long, it pumps the water out very quickly!!
Pros: Durable, Fast, Exceeded Expectations Cons: None Robert Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Doris H. Port Lavaca, TX |
 Works Great
Does the work I needed to do. Have had similar pumps in the past.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Doris Recommends This Zoeller ProductDoris's Experience With Sump Pumps Direct "Over the years I have had several pumps and they all worked very well. They last a long time and are easy to set up." more Was this review helpful? 1 0 |
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Bruce H. Caro, MI |
 This Is A Great Pump
I looked for a pump at a lot of stores but all made in China. Not for me.
Pros: High Quality, I'd Buy It Again, Price, Made in USA Cons: None Bruce Recommends This Zoeller ProductBruce's Experience With Sump Pumps Direct "I ordered from Sump Pumps Direct on Monday it was here Tuesday could not believe it. Will order from you for now on." more Was this review helpful? 1 0 |
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Laura M. Eden Prairie, MN |

 Great Sump Pump, Made In Usa-yea!!!
We are new home owners and 6 months in our sump pump failed. Horrible inspector missed a lot of stuff he should have at least told us it was old. I had a plumber out and quoted me $1200 to put in sump and back up sump. He wanted over double for the sump alone.
It took my boyfriend about 20 minutes to switch out the old one and the Zoeller works great. I did do research into good quality brands and watched some YouTube videos of real plumbers recommending this brand. We are going to add a battery in the near future. We don’t loose power much here but just in case. Very happy so far.
Customer service was wonderful. I forgot to add on a check valve, they ordered it right away and waived the shipping. Both arrived very fast! 5 stars for Sump Pumps Direct. Thank You!!! We are new home owners and 6 months in our sump pump failed. Horrible inspector missed a lot of stuff he should have at least told us it was old. I had a plumber out and quoted me $1200 to put in sump and back up sump. He wanted over double for the sump alone.
It took my boyfriend about 20 minutes to switch out the old one and the Zoeller works great. I did do research into good quality brands and watched some YouTube videos of real plumbers recommending this brand. We are going to add a... more
Pros: High Quality, Quiet, Price, Fast Cons: None Laura Recommends This Zoeller ProductLaura's Experience With Sump Pumps Direct "I forgot the check valve with my original order and I called very worried as our sump pump had failed. Customer service sent it out right away and waived the shipping. They arrived together. Very impressed. It’s so hard to find customer service who cares these days. 5 stars all the way!!!" more Was this review helpful? 0 0 |
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Michael M. Orlando, FL |

 A Work Horse
After 14 years of continuous service, I had to replace a Zoeller M53 because the float switch mechanism had failed. It might have been repaired, but after 14 years of 24/7 use, I figured it was time for a replacement. After checking around, I got another M53. It was too affordable to take a chance on a different pump that might not be as reliable. Super easy to install, too. It's heavy, but in my application it is permanently in place. If I had to move it around a lot, I would probably want something lighter. But, I'll trade off weight for another 14 years. After 14 years of continuous service, I had to replace a Zoeller M53 because the float switch mechanism had failed. It might have been repaired, but after 14 years of 24/7 use, I figured it was time for a replacement. After checking around, I got another M53. It was too affordable to take a chance on a different pump that might not be as reliable. Super easy to install, too. It's heavy, but in my application it is permanently in place. If I had to move it around a lot, I would probably want... more
Pros: High Quality, I'd Buy It Again, Durable, Easy To Use Cons: Heavy Michael Recommends This Zoeller ProductMichael's Experience With Sump Pumps Direct "Easy to order. Needed information provided. Shipping was fast." more Was this review helpful? 0 0 |
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John M. Staten Island, NY |
 Excellent Sump Pump
The only sump pump to buy its made out of cast iron and its proudly made in the USA.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: None John Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Charles Z. Mason, OH |
 Zoeller M53 Is The Best Except The Switch!
The pump is the most popular pump. But the switch started sleeping after 56 year service from my experience of two such pumps at two houses. I hope Zoeller has improved quality of the switch. This time, I bought a new pump with a switch kit. I will replace the switch of the sleeping pump as a spare.
Pros: Quiet, Easy To Use Cons: Durability, Low Quality Charles Recommends This Zoeller ProductCharles's Experience With Sump Pumps Direct "I received the pump and the switch/gasket second day to my door by FedEx. About 1 week faster than Amazon free shipping option, and $20 cheaper than Amazon." more Was this review helpful? 0 0 |
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Charlie D. Stamford, CT |
 Very Solid Pump
Much quieter than my previous pump. Runs more often because of the short throw of the float switch.
Pros: High Quality, I'd Buy It Again, Quiet Charlie Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Salvatore S. Kennett Square, PA |
 Smooth, Quiet, Well Built
Easy installation, smooth reliable operation so far. Concerned about switch problem mentioned on other
reviews, ordered extra switch just in case.
Pros: High Quality, Quiet, Easy To Use Salvatore Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Richard K. Davison, MI |
 Backup Pump
My pump is an exact duplicate of the pump the builder installed. I purchased this pump as a backup pump and haven’t needed to use it. Current pump works perfect.
Pros: High Quality, I'd Buy It Again, Quiet, Fast Cons: None Richard Recommends This Zoeller ProductRichard's Experience With Sump Pumps Direct "Fast service." more Was this review helpful? 0 0 |
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John S. Hamburg, NY |
Zoeller M53 Is A Very Good Pump, The Last One Lasted 20+ Yrs
They last 20+ Years.
Pros: High Quality, I'd Buy It Again, Quiet, Fast Cons: None John Recommends This Zoeller ProductWas this review helpful? 2 0 |
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David E. Versailles, MO |
Zoeller Pumps, Top Of The Line
I worked wholesale in plumbing/electrical for 23 years. I knew when buying this pump it is the best available to do my job. Glad to have the advantage of knowing products when I need them.
Pros: High Quality, I'd Buy It Again, Quiet, Easy To Use Cons: None Was this review helpful? 2 0 |
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Ken C. Williamsburg, IA |
M53 Pump. Solid Performing Pump
My old one was still running after 7 years. Put a new one in and now the old is the back up. New one is even quieter than the old one. Excellent performance and reliability.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Ken Recommends This Zoeller ProductKen's Experience With Sump Pumps Direct "Easy to use website, easy to find all parts." more Was this review helpful? 2 0 |
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Anthony O. Galloway, OH |
Flooded Basement
Got my new pump and it seemed to work well for about two months. Out of nowhere, it stopped working and my basement flooded. It did start back up after wiggling it. But no idea why or how it just stopped. Very frustrated this would happen out of nowhere with a brand new pump. Basement floor flooded.....
Pros: Quiet, Easy To Use Cons: Unreliable  Product Expert Anthony, Sorry to hear that you're experiencing trouble with you pump. Based on description of the problem, your pump may have been air-locked, which can happen to any pump. Or there may have been debris that prevented the float switch from working correctly. Zoeller provides a 3-Year Warranty for this model, their technical support can be reached @ (800) 928-7867. more Was this review helpful? 2 0 |
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Jerry W. Logansport, IN |
Review
It works as I expected.
Pros: High Quality, I'd Buy It Again, Quiet, Easy To Use Cons: None Jerry Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Karl S. Warren, MI |
The Zoeller M53 Is My Pump Of Choice!
I have two of the Zoeller M53 sump pumps in my basement and during the Spring/Summer months, they can run a lot! I need good quality pumps here, and the Zoeller M53 hasn't let me down yet!
Pros: High Quality, I'd Buy It Again, Reliable, Price Cons: None Karl Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Alexandra B. Oconomowoc, WI |
We Have Used Zoeller Sump Pumps In The Past
Our Zoeller Cast Iron Submersible Sump Pump lasted years with daily use. I recommend this pump because of its durability and reliability. It has handled all of our sump needs.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Alexandra Recommends This Zoeller ProductAlexandra's Experience With Sump Pumps Direct "The pump was delivered fast and efficiently. Very good experience." more Was this review helpful? 1 0 |
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Roger W. Mason, OH |
Great Pump
This replaces another M53 pump that ran faithfully every spring for the last 26 years. Its switch finally gave out even though the pump was still working. I hope this one lasts at least half as long. They need to package these more carefully for shipment though. The box it comes in does not protect it from scuffing to the powder coat.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: Packaging Roger Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Gregg Ashtabula, OH |
Best Sump By Far!!
I have to say this sump pump takes a beating whenever we have a winter thaw and in the spring. This sump pump cycles every 15 seconds during the that time. No sump pump that I've owned has been able to compare with this M-53. I did change out the switch this year after owning it for 5 years...no biggie there. All the other ones (Wayne) and ( pentair) burned out after 2 years. Zoeller m-53 rocks!
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: None Gregg Recommends This Zoeller ProductGregg's Experience With Sump Pumps Direct "This is the only one I will buy. I ordered it directly from your website. Thanks for the quick shipping." more Was this review helpful? 1 0 |
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Michael Orlando, FL |

Pump Barely Moving Water!
I bought and installed this pump in a sump pit to keep my garage from flooding in the heavy Florida summer thunder storms. I installed the Zoeller check valve as well and followed the directions carefully. However, it is just not moving water according to the specs. The discharge pipe heads 90 degrees just above the check valve and runs 30 feet on basically level ground.
Its raining heavy now and the sump pit is completely submerged in water and there is a tiny flow coming out the discharge end of the system. This thing should be pumping out at least 20 gal/min according to the specs but it is doing about 1 gallon every 3 minutes . . . less flow than my sink faucet! I was careful to clean the pit of debris and there is a grate to catch anything big so I dont know what the problem is, but I'm very disappointed. I bought and installed this pump in a sump pit to keep my garage from flooding in the heavy Florida summer thunder storms. I installed the Zoeller check valve as well and followed the directions carefully. However, it is just not moving water according to the specs. The discharge pipe heads 90 degrees just above the check valve and runs 30 feet on basically level ground.
Its raining heavy now and the sump pit is completely submerged in water and there is a tiny flow coming out the... more
Pros: had good reviews and seemed durable Cons: not pumping water to specs  Product Expert Michael, Sounds like the pump may be getting air-locked. If a check valve is incorporated in the installation, a vent hole (approx.
3/16") must be drilled in the discharge pipe below the check valve and pit cover to purge the unit of trapped air.
Also based on the manual, you can also check a few things for troubleshooting...Check strainer housing, discharge pipe, or if check valve is used vent hole must be clear. Discharge head exceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective. Incoming water containing air or causing air to enter pumping chamber.
If you're still having issues, please don't hesitate to give us a call @ 1 (888) 455-4682. more Was this review helpful? 1 0 |
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Inphanh T. Fairborn, OH |
Easy Install
Two days delivery as promised. It is the same model that came with house and was easy to replace and install. Cut PVC, reconnect PVC coupling in 30 mins. Its been a month now since I replaced it and it is good now. Will update later date.
Pros: High Quality, I'd Buy It Again, Quiet, Price Cons: None Inphanh Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Joe J. Naperville, IL |
Installed (by Home Owner) With Ease. Worked Fine. Too Early To..
Worked fine so far. Too early to comment on reliability / durability.
Pros: Quiet, Easy To Use Cons: Expensive Joe Recommends This Zoeller ProductJoe's Experience With Sump Pumps Direct "Fast, courteous service." more Was this review helpful? 1 0 |
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Michael E. Cranberry Township, PA |
Follow The Leader
It was very easy to replace what the waterproofing company installed many years ago. I figured if they use it it must be a reputable product. Saved on a service call and an escalated value over retail. No brainer
Pros: High Quality, I'd Buy It Again, Durable, Price Cons: None Michael Recommends This Zoeller ProductMichael's Experience With Sump Pumps Direct Was this review helpful? 1 0 |
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Larry & Mary L. Palatine, IL |

Hopefully A Good Pump - Needs Improved Instruction Sheet
Unit has only been installed for a few weeks. Hopeful it will perform well and for a long period but too early to tell.
While the unit seem rugged, it was not packed well - zero packing. A big hole in the side of the carton where the unit obviously pushed/crushed its way out.
Seems well constructed and Zoeller generally has a good rep,
The instructions were very minimal and not suitable for a DYI person like myself. They may be good for an experienced installer (who probably does not need them) but for an non-pro they should be enlarged - the cost would be so little to double the size.
Unit operates the same as the very old pump it replaced, so I scored it at 3 since is was as good but not better than the old one. Unit has only been installed for a few weeks. Hopeful it will perform well and for a long period but too early to tell.
While the unit seem rugged, it was not packed well - zero packing. A big hole in the side of the carton where the unit obviously pushed/crushed its way out.
Seems well constructed and Zoeller generally has a good rep,
The instructions were very minimal and not suitable for a DYI person like myself. They may be good for an experienced installer (who probably does... more
Cons: Packaging, Very Poor Instructions Was this review helpful? 1 0 |
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Leon W. Marlette, MI |
Great Product!!
We have a high water table and actually have 2 of these in the basement. I just bought 2 new ones as 1 of them quit working. This is the pump I always buy. No problems. They eventually wear out like anything mechanical and when they do I just order another Zoeller. I ordered them online and they arrived the next day!
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Leon Recommends This Zoeller ProductLeon's Experience With Sump Pumps Direct "Ordered it online and it was here the next day!" more Was this review helpful? 1 0 |
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Richard C. Waltham, MA |
I Replaced Two Older Pumps With Two New Zoeller M53's
I installed two new pumps with check valve and pump bases. Great package, easy assembly.
Pros: High Quality, I'd Buy It Again, Durable Cons: None, Packaging Richard Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Pete L. Penfield, NY |
Reliable Workhorse
I like the fact that Zoeller fully tests the product before its shipped. I replaced an existing Zoeller M53 that was still working but about 10 yrs old. The only thing I don't like is the float is not adjustable. I would prefer being able to pump more water on each cycle to prevent short cycling where the pump is running every few minutes as it was during our recent heavy snowmelt and rain. In retrospect I probably should have gotten a non-automatic pump with a adjustable float.
Pros: High Quality, I'd Buy It Again, Durable, Quiet Cons: non adjustable float Pete Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Ralph B. Byron, IL |
Changed Out 27 Year Old Pump With New, Easy Install
Great product, exceptional value.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Ralph Recommends This Zoeller ProductRalph's Experience With Sump Pumps Direct "Great service." more Was this review helpful? 1 0 |
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Greg B. |
Best Choice For Sump Pump !!
Great pump easy to install.
Pros: I'd Buy It Again, Reliable, Easy To Use, Fast Cons: None Greg Recommends This Zoeller ProductGreg's Experience With Sump Pumps Direct "Great Experience!!" more Was this review helpful? 0 0 |
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Robert D. Mound, MN |
Hands Down Great Sump Pump
Zoeller makes some of the best pumps in the market!!! Only sump and grinder pumps I use!!! Hands down that work and work flawlessly!!
Pros: High Quality, Durable, Reliable, Price Cons: None Robert Recommends This Zoeller ProductRobert's Experience With Sump Pumps Direct "Great working with you guys. Will definitely order with you again." more Was this review helpful? 0 0 |
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Jeff P. Harlan, KY |
Great Little Pump
Love this little pump. The best part is you plug it in and leave it when you know the rain is coming
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Jeff Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Arnold S. Temperance, MI |
Great Product
Easy to use and install, works great.
Pros: High Quality, I'd Buy It Again, Quiet, Price Cons: None Arnold Recommends This Zoeller ProductArnold's Experience With Sump Pumps Direct "Quick delivery. Amazed me." more Was this review helpful? 0 0 |
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M J Chicago, IL |

Dated Technology
I can't believe people still buy these. This technology is terribly old, the pump draws so much power, yet moves such a sad amount of water - 2000 GPH at a 9AMP Draw (25 starting amps). Good luck trying to use a backup generator if your power is out for a long time, you'll need a 3000 Watt generator just for the pump. The float gets stuck and won't turn on, or the switch fails over time, the thing runs indefinitely. I had this pump in my basement and along came a bad storm, good thing I had a backup pump, there would have been a flood. I can't believe people still buy these. This technology is terribly old, the pump draws so much power, yet moves such a sad amount of water - 2000 GPH at a 9AMP Draw (25 starting amps). Good luck trying to use a backup generator if your power is out for a long time, you'll need a 3000 Watt generator just for the pump. The float gets stuck and won't turn on, or the switch fails over time, the thing runs indefinitely. I had this pump in my basement and along came a bad storm, good thing I had a... more
Cons: Unreliable, Low Quality, Power Hog Was this review helpful? 0 0 |
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Bob P. West Plains, MO |
Made In The Usa
Fast shipping, got it installed just in the nick of time. 5.70 inches of rain over 2 days and it handled just fine.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Bob Recommends This Zoeller ProductBob's Experience With Sump Pumps Direct "Fast , easy to deal with." more Was this review helpful? 0 0 |
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Brian J. North Tonawanda, NY |

Well Made
Actually I bought this to replace a M53, but I spent 3 hrs cleaning the crud off of the old one which was up to 1/4" thick in some spots and was impeding the float switch from working. After seeing it looked like new and now worked again I lowered it back into the hole and hooked it back up. Hope it works for another 6 years, if not I got a brand new backup on the shelf. Actually up here in NY, Liberty pumps are the big seller as they are a local company but from what I see of the Zoeller the construction is far superior and I'm 76 yrs old and I've changed a lot of sump pumps?? Actually I bought this to replace a M53, but I spent 3 hrs cleaning the crud off of the old one which was up to 1/4" thick in some spots and was impeding the float switch from working. After seeing it looked like new and now worked again I lowered it back into the hole and hooked it back up. Hope it works for another 6 years, if not I got a brand new backup on the shelf. Actually up here in NY, Liberty pumps are the big seller as they are a local company but from what I see of the Zoeller... more
Pros: High Quality, I'd Buy It Again, Exceeded Expectations Cons: None Brian Recommends This Zoeller ProductBrian's Experience With Sump Pumps Direct "Fast shipping, no hassle!" more Was this review helpful? 0 0 |
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Jeffery R. Plainfield, NJ |
Well Done
Tough and very reliable.
Pros: High Quality, Quiet, Durable, Price Cons: None Jeffery Recommends This Zoeller ProductJeffery's Experience With Sump Pumps Direct Was this review helpful? 0 0 |
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Aarne R. West Chester, OH |
Works Very Good & Very Quiet
Quiet and works like a charm.
Pros: High Quality Cons: None Aarne Recommends This Zoeller ProductAarne's Experience With Sump Pumps Direct "Very fast shipping to OH" more Was this review helpful? 0 0 |
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Charles M. North East, PA |
Working Great So Far
I just installed The pump last week just in time for our 5 ft. Snow fall melt on Lake Erie and it is working great. One thing I like, the pump is very quiet, almost hear nothing standing by it in the basement. Seems to be very well constructed, I kind of checked it over. Hopefully it lasts a long time.
Pros: High Quality, Quiet, Easy To Use Cons: None Charles Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Mike M. Plainfield, IL |
Just What I Wanted
I bought this sump pump before my old one stopped working. It had a been a number of years since I purchased my last pump and I wanted some peace of mind. We have had a number of storms where this pump has been in constant use and it has worked as planned. It is a good quality pump.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Mike Recommends This Zoeller ProductMike's Experience With Sump Pumps Direct "My buying experience was fast and easy." more Was this review helpful? 0 0 |
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James M. Palm Harbor, FL |
Satisfied Customer
Very pleased with product and even more pleased with Zoeller's responsiveness and commitment to servicing customer's needs.
Pros: High Quality, I'd Buy It Again, Quiet, Easy To Use Cons: None, Need more time to opine on durability. James Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Tim F. Fort Wayne, IN |
Replaced Float Switch Twice!
Purchased this pump from a local supplier. 1st float switch failed after two years, returned to the dealer, they said they stopped carrying the pump due to the float switch issue. They did have a replacement switch. 2nd switch failed in less than two years. I purchased a replacement from sumppumpsdirect.com.
Pros: Quiet, Easy To Use Cons: Expensive, Durability, Low Quality, float switch replacement  Product Expert Tim, Switch problems are probably the most common issue that customers experience with this pump. You might want to consider the non-automatic version of this pump with an external float switch. more Tim's Experience With Sump Pumps Direct "I purchased a replacement part for my Zoeller sump pump. Fast shipping, great prices. Would highly recommend Sump Pumps Direct!" more Was this review helpful? 0 0 |
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Bill W. Springfield, OR |
Would Never Buy Anything Else
Easy to set up. Works every time. Don't have to worry when the rain comes. Just gives me a piece of mine when I am gone from the house. Its heavy but it's make so it will last a long time.
Pros: High Quality, Durable, Quiet, Easy To Use Bill Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Robert R. Ypsilanti, MI |
Highly Recommend
I replaced a 20 year old M53 with the same unit. The switch finally gave out after 20 years of being run on average of once a day. Not bad!
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: None Robert Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Julius F. Columbus, OH |
Great
Great sump pump!!
Pros: High Quality, Durable, Reliable, Exceeded Expectations Cons: None Julius Recommends This Zoeller ProductJulius's Experience With Sump Pumps Direct "Great company!!" more Was this review helpful? 0 0 |
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Eric W. Moorestown, NJ |
A Solid Product
It is a solid product. No problem so far after using it for two months. Hope it will last for years.
Pros: High Quality, Durable, Quiet, Price Cons: None Eric Recommends This Zoeller ProductEric's Experience With Sump Pumps Direct "Arrived within just 3 days. Shorter than the estimated date." more Was this review helpful? 0 0 |
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Mark D. Fowler, OH |
Excellent Pump
Excellent pump. It is hard to find a good quality product now days. This is it. I install it about 45 days ago. Works well, can't hardly hear it run. Nice and quiet. Wish I would have bought it 20 years ago.
Pros: High Quality, I'd Buy It Again, Quiet, Exceeded Expectations Cons: None Mark Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Ross S. Bennett, IA |

Hey...it's A Zoeller
I have two sump pump pits in my house. I replaced a 16 year old Zoeller with the M53 and this year the other 19 year old Zoeller went out. You can't go wrong with a Zoeller. I suspect in both cases it was the switch that went out and not the pump itself. I like to have a spare on hand just in case and may buy a switch repair kit, test it, and throw it on a shelf for a rainy day. Excellent pump and the M53 will work in most applications. Very heavy duty and the poly resin base does not hinder its durability in my application. Buy with confidence. I have two sump pump pits in my house. I replaced a 16 year old Zoeller with the M53 and this year the other 19 year old Zoeller went out. You can't go wrong with a Zoeller. I suspect in both cases it was the switch that went out and not the pump itself. I like to have a spare on hand just in case and may buy a switch repair kit, test it, and throw it on a shelf for a rainy day. Excellent pump and the M53 will work in most applications. Very heavy duty and the poly resin base does not hinder... more
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Ross Recommends This Zoeller ProductWas this review helpful? 0 0 |
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David M. Kokomo, IN |
Replaced Two Old Pumps With This One
Fast delivery, easy install. Works fine. Only gripe, the power cords were shorter than the pumps I replaced, a few more inches on these would have made instal a breeze as the take out pumps had dedicated power outlets. Like the handle on the top.
Pros: High Quality, I'd Buy It Again, Quiet, Price Cons: Power cord could be longer David Recommends This Zoeller ProductDavid's Experience With Sump Pumps Direct "Fast service, well packed product." more Was this review helpful? 0 0 |
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James C. Medina, OH |
High Quality Will Use Again.
This M53 replaced my old M53 that lasted 10+ years.
Pros: High Quality, I'd Buy It Again, Reliable Cons: None James Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Jeff T. Littleton, CO |
Excellent Product
I have installed dozens of these in customers houses over the years. Most of them are still working today. Some have needed replacement but only due to corrosive water entering the sump.
Pros: High Quality, I'd Buy It Again, Easy To Use Cons: Heavy Jeff Recommends This Zoeller ProductJeff's Experience With Sump Pumps Direct "Recently I received a pump that had leaked oil during shipping but PED replaced it right away with no trouble. Great product / Great company to work with." more Was this review helpful? 0 0 |
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Kent M. Brookville, OH |
Not Very Satisfied
On second Zoeller sump pump and had trouble with both. First stopped working and flooded basement and now have another one that float switch keeps sticking and pump wont shut off.
Pros: Quiet Cons: Durability, Unreliable, Low Quality Was this review helpful? 1 1 |
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Jim V. Carleton, MI |
Crawl Space
Did a lot of research and we chose your product works great in crawl space.
Pros: High Quality, I'd Buy It Again, Quiet, Fast Cons: None Jim Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Erma K. Austin, PA |
Great Product
Will always buy Zoeller.
Pros: High Quality, I'd Buy It Again, Quiet, Price Cons: None Erma Recommends This Zoeller ProductErma's Experience With Sump Pumps Direct "Great experience" more Was this review helpful? 0 0 |
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Pierre M. Sparks, NV |
Great Sump Pump
Excellent. Strong, efficient and easy to install.
Pros: High Quality, I'd Buy It Again, Durable, Quiet Cons: None Pierre Recommends This Zoeller ProductPierre's Experience With Sump Pumps Direct "Easy to order, arrived fast." more Was this review helpful? 0 0 |
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Steve B. Garrettsville, OH |
Excellent
This product was exactly what I was looking for and works perfectly!
Pros: High Quality, Durable, Reliable, Exceeded Expectations Cons: None Steve Recommends This Zoeller ProductSteve's Experience With Sump Pumps Direct "Had a very easy time ordering the product and receiving with no damage and easy to install!" more Was this review helpful? 0 0 |
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Richard D. Woodridge, IL |
Zoeller M53 - 1/3 Hp Cast Iron Submersible Sump Pump W/ Vertical
It works!
Pros: High Quality, Durable, Quiet, Reliable Cons: None Richard Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Robert H. Amory, MS |
Great Pump And Very Reliable
Pump is very reliable and low maintenance.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Robert Recommends This Zoeller ProductRobert's Experience With Sump Pumps Direct "Navigation on website was easy and shipping was fast." more Was this review helpful? 0 0 |
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John T. Mexico, MO |
Fit Just Like The Old One
Easy to install and worked great.
Pros: High Quality, Quiet, Reliable, Fast Cons: None John Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Margaret S. Palatine, IL |
Great Value!
Love this pump. Wouldn't buy any other brand, A true work horse.
Margaret Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Tim H. Cincinnati, OH |

Direct Replacement
My house was built in 2001, with a Zoeller model 53 installed. I have had no problems with this pump since then. I had heard somewhere that it was a good idea to replace sump pumps every 10 years, so I pulled of the sump cover and stuck my head in with a trouble light. I noticed that the switch housing looked pretty rusty. I decided to go ahead and replace the pump before I had a problem. I knew that Zoeller pumps were made in Louisville and I decided to stick with them. I initially planned to buy this pump from one of the big box home improvement retailers. When I learned that both now only carried imports in their stores, I went to the internet and found this on-line seller. Yeah! My house was built in 2001, with a Zoeller model 53 installed. I have had no problems with this pump since then. I had heard somewhere that it was a good idea to replace sump pumps every 10 years, so I pulled of the sump cover and stuck my head in with a trouble light. I noticed that the switch housing looked pretty rusty. I decided to go ahead and replace the pump before I had a problem. I knew that Zoeller pumps were made in Louisville and I decided to stick with them. I initially... more
Pros: High Quality, Price, Reliable Tim Recommends This Zoeller Product Tim Would Recommend Sump Pumps Direct To A Friend"Painless order. Fast shipping." more Was this review helpful? 39 8 |
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Hector M. Weymouth, MA |
Could Not Be Happier
I did some research, and after looking on most reviews for brands I decided to give Zoeller a shot. Could not be happier with the performance of this american beauty. It's quiet, powerful, and well built. Also, because I saved about $5k doing it myself.
Buy american amigos!
Hector Recommends This Zoeller ProductHector's Experience With Sump Pumps Direct "I cannot complain about anything. Only thing that I would suggest is to have free shipping on big purchases, especially if costumers buy the pump with free shipping. i would have bought most of the supplies with you." more Was this review helpful? 14 6 |
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Christi Gurnee, IL |
Stinks
I bought this model 2 years ago. It was recommended and installed by a plumber. It died. It can not be repaired. The plumber said that Zoeller will only give a one year warranty. Since the installation, I have become a widow. I do not have extra money to be having a sump pump installed every 2 years. This is not a good product and it stinks that Zoeller will not pay for a brand new one. A product should last more than 2 years.
Was this review helpful? 31 10 |
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Alan B. Wichita Falls, TX |

Pump Housing Leaks & "it Shouldn't Be A Problem"
The pump impeller housing, half of which is made of plastic, leaked on first use. I removed pump and tightened screws, but it still leaked. I contacted Zoeller and was told by the tech. support guy, after consulting his supervisor, that it "shouldn't be a problem." I thought my pump was for the purpose of removing water, not spraying it back into the sump basin.
 Product Expert Alan, I'm sorry to hear of the issues you are experiencing with your Zoeller pump. These pumps do have an air relief hole drilled in the side of the pump that will in fact, spray water out when it is operating. This is completely normal. This hole helps to prevent any air lock that might occur at the base of the pump and while the water does spray out, it is a very small amount compared to the amount of water that is being pumped out. In addition, the water spraying out should be under the water level most of the time and should not cause any other problems.
If you have any other questions or concerns, please let me know.
Sincerely,
Jim Owiecki
Sump Pumps Direct Product Expert
800-710-7499 X125
630-685-0025 - Direct
james@pedstores.com more Was this review helpful? 24 9 |
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Ruth F. East Orange, NJ |
They Only Last 2 Years
We have 4 sump pumps in our basement and have been using these. They do a good job when they are working but always die after 2 years give or take. They should last longer for the money. I would gladly pay more for a pump that lasts longer
 Product Expert Ruth, I’m sorry that your M53 pumps are not lasting more than a few years, I wonder if the pumps are okay but maybe the switch/float is bad.
The pump does have a 3 yr. warranty so if you return to the store you purchased from they should be able to help you out.
I didn’t see that you purchased the pumps from us but if you did we can help with the warranty if needed.
I do have a few recommendations for some alternative pumps
Ion pumps
Zoeller with levelguard switch more Was this review helpful? 18 4 |
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Don K. Marietta, GA |
Verry Pleased
We've lived for years with a cheap sump pump. Very unreliable, and noisy. When it stopped working consistently, we purchased the Zoeller M-53. Though more expensive than what we had before, it's much more what a REAL sump pump should be - heavy, substantial, and quiet.
Pros: High Quality, Easy To Use, Durable, Quiet Cons: Heavy, Expensive Don Recommends This Zoeller ProductWas this review helpful? 13 0 |
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John F. Alexandria, VA |
Durable Pump
I am very happy with my M53 pump. I bought it because the float valve was getting a little balky on my old M53 after 17 years. Thought I would give my old pump a proper retirement and get a new one. SPD was great on the phone and my new pump was delivered within 24 hours (no express stuff. just regular shipping). The how to install it video on the SPD site was great and I installed it myself with no problems.
Thanks SPD
Pros: I'd Buy It Again, Durable, Price, High Quality John Recommends This Zoeller ProductWas this review helpful? 13 0 |
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Gene M. Basking Ridge, NJ |
3 Of These In 10 Years
Used cheap Flotec stand up sump pump for 20 years previously. Noisy and needing float ball adjustments constantly, but reliable. Replaced with Zoeller's 53 model, with plumber's recommendation. Very quite and reliable but definitely not durable. I just put in my 3rd one in 10 tears, float switch apparently a week spot. I will revisit this review after seeing how long #3 lasts.
Pros: Easy To Use, Quiet Cons: Expensive, Low Quality, Durability  Product Expert Gene, You may consider the N53 (Non-Automatic M53) with a LevelGuard Switch. You don't have to worry about the durability with the built-in switch. The LevelGuard switch is about as durable as you can get.
Zoeller N53 & LevelGuard Package more Was this review helpful? 14 2 |
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William M. Robbinsville, NJ |

Beware Of Ice Blockage
Had to throw away the M53 today. Probably would have lasted longer than the 7-8 years of very little usage. But, three times I found the float stuck in the "on" position. Once was due to ice in the exit pipe outdoors. But the water in the hole was already very warm, meaning that the pump had been running for possibly days without stopping. Still worked, though. Next, I had a new water heater installed, and the installer elected (on his own) to drain the old tank into my sump hole. So, the next time I had a lot of rain, the sump hole filled, and the pump was "on". I reached down into the hole, swished the water around, and also disassembled some of the piping. I found "rocks" of old-water-heater deposits/sediment had clogged the pump. Freed it up, and it worked. The third time float got stuck in "on" position, it was stuck for no obvious extraneous reason. Just old and lacking smooth functioning. Still worked. Then, last week, it failed altogether. Not a bad pump. Pretty average, I would say. But if it had not been for the ice blockage and the water heater "rocks", I think it would still be functional. Beware. Am now seeking a pump with DC backup and an alarm to tell me if a failure is occuring. Could save me a flood and save my next pump from over-running. My basis of comparison is the pump in my house as a kid. Pump was still working when house was sold after 15-years of usage. Pump ran probably about 50 to 100 cycles per year. Exit pipe was below ground, so ice was less likely. Had to throw away the M53 today. Probably would have lasted longer than the 7-8 years of very little usage. But, three times I found the float stuck in the "on" position. Once was due to ice in the exit pipe outdoors. But the water in the hole was already very warm, meaning that the pump had been running for possibly days without stopping. Still worked, though. Next, I had a new water heater installed, and the installer elected (on his own) to drain the old tank into my sump... more
Pros: Easy To Use, Quiet, Fast, Light Weight William Recommends This Zoeller Product Product Expert William, 7 to 8 yeas of pump life is actually pretty good for pumps these days. Ice Blockage can be contributed to how the discharge is set up on the exterior of the home. No matter what pump you're using, if the discharge is not set up correctly when it exits the home, ice blockage can occur. Sump pump are not designed to pass large pieces of sediment. more Was this review helpful? 13 2 |
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Don M. Muscatine, IA |
Excellent Pumps
I already have two Zoeller pumps in two different sumps in my basement and I'm very happy with them. They are going on 4 years old and I bought a 3rd one for backup just in case.
Was this review helpful? 10 0 |
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Martin S. Downers Grove, IL |
Still My First Choice
Glad I found PED/SPD!
In the past, I could find the Zoeller M53 pump at some hardware store, but lately, it's been harder to find.
I have consistently been using Zoeller M53 pumps since our house was built 35 years ago. They provide dependable service for many many years.
This new sump pump is my backup. I always keep a replacement pump (plus the PVC pipe, fittings, and glue) on the shelf for that day, years from now, when my current pump starts to misbehave.
Martin Recommends This Zoeller ProductWas this review helpful? 11 2 |
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Tim D Tualatin, OR |
Good Pump, Fast Shipping, Poor Packing
Product came quickly, good support from the website, exactly as advertised. The ups delivery guy and I both took pictures before I opened the box, expecting damage.
One leg of the pump was bent a bit, but everything worked. Why this company is unclear on the concept of putting some packing material inside after shipping pumps around for years is a mystery to me.
I will buy from them again, but I will talk to someone at the company to ensure they pack things correctly.
Pros: High Quality, Durable, Price Cons: Packaging Tim Recommends This Zoeller ProductWas this review helpful? 12 3 |
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Nelson Reifsnider |
Great Pump! Poor Packaging.
Had to return pump due to damage. Shipping container was a very flimsy cardboard box and arrived with six puncture holes in it. Powder coating was knocked off at ten places down to the bare metal. Can't believe anyone would ship a 22 pound cast iron pump in such an inadequate container.
Pros: High Quality, Durable, Quiet, Fast Cons: Packaging, Very Heavy Pump Packaged In Single Layer Thin Cardboard Box, Pump Arrived Damaged And Had To Be Returned Nelson Recommends This Zoeller ProductWas this review helpful? 10 1 |
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Victor |
Very Happy
My sump pump was 17 years old, still working but I installed the M53 Zoeller. Very happy with it so far, it worked fine with the 8 inches of rain in two days last month. Happy to buy things still "Made in the USA. I have purchased a second M53 for the second sump.
Was this review helpful? 10 1 |
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Craig |

High Quallity, Long Term Reliability ?
I believe the Zoeller pumps are very well made. I have a situation where the pump turns off and on very frequently. The pump switch has failed on two different occasions. It locks in the on position so the pump does not shut off. The second time, the pump was still under warranty, Zoeller replaced the pump, no questions asked. I'm concerned that this has happened twice, but I think the frequency the pump goes on and off has a lot to do with the failure over time. I would still buy another Zoeller pump. I believe the Zoeller pumps are very well made. I have a situation where the pump turns off and on very frequently. The pump switch has failed on two different occasions. It locks in the on position so the pump does not shut off. The second time, the pump was still under warranty, Zoeller replaced the pump, no questions asked. I'm concerned that this has happened twice, but I think the frequency the pump goes on and off has a lot to do with the failure over time. I would still buy another... more
Pros: High Quality, I'd Buy It Again, Easy To Use Cons: Durability Craig Recommends This Zoeller ProductWas this review helpful? 8 0 |
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Randall Z. Stephens City, VA |
Review
Fast efficient shipping and tech help. Zoeller pumps are the best. Last long and very reliable.
Pros: I'd Buy It Again, High Quality, Durable, Reliable Randall Recommends This Zoeller ProductWas this review helpful? 8 0 |
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Bill N. New Boston, MI |
Very Good
Must use because of shallow pit.
Pros: Durable, Easy To Use, Easy To Store, I'd Buy It Again Cons: Packaging Bill Recommends This Zoeller ProductWas this review helpful? 7 0 |
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John |
Review
So far, so good. Very quiet as well.
Was this review helpful? 7 0 |
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Edward C. Shokan, NY |

What I Would Like To See On A Sump Pump
This is the first time I have used your pump....so far its good. During my worst rain storms since installing (Aug 2015), the pump had to start every 10-15 seconds after shutting off, so it gets heavily exercised. My experience with other previous pumps is that the switch has been its weakest link. So I think it would be great if you could design an "on/off" counter to register how many times it starts. If you have any statistics on the "expected lifetime" of your switch, then that could give me some idea when to replace the switch before it fails.....preventative maintenance. This is the first time I have used your pump....so far its good. During my worst rain storms since installing (Aug 2015), the pump had to start every 10-15 seconds after shutting off, so it gets heavily exercised. My experience with other previous pumps is that the switch has been its weakest link. So I think it would be great if you could design an "on/off" counter to register how many times it starts. If you have any statistics on the "expected lifetime" of your switch,... more
Edward Recommends This Zoeller Product Product Expert Edward, To be on the safe side, replacing a switch every 2-3 years will provide you the preventive maintenance to keep the pump going for a long time. more Was this review helpful? 6 0 |
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David M. Canton, IL |
Zoller Experience
I worked for a coal mine for 25 years and in all of our sumps we used Zoeller Sump Pumps in our conveyor pits. They gave us minimal problems for the 25 years. So when I needed a sump pump for my house, I wouldn't trust any other pump than Zoeller.
I own 4 Zoeller sump pumps: 2 in my basement, one for my pool, and one for my son to pump water out of his duck blind. Won't use anything but Zoeller.
David Recommends This Zoeller ProductWas this review helpful? 8 2 |
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Michael C. Danville, IL |
Seems To Be A Very Good Pump
Have not used it yet. Only tested it. Seems to be a very good pump. Only heard good things from local and others from this pump, only thing I don't understand is box says put vent hole in pipe but the pump already has one. AND plumbers say of pump has one then don't need one on pipe. Then others say yes do. So little confusing. But I believe this pump will be very good.
Michael Recommends This Zoeller Product Product Expert Michael, Adding an extra vent/weep hole is personal preference. If you sump basin regularly has water in it, airlock shouldn't be an issues. However, for applications where there pit remains mainly dry when not in use, air-lock can happen more frequently. more Was this review helpful? 5 0 |
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Aaron W. Fountain, CO |
Great Pump
This pump is working great. It replaced a less than 2 year old plastic pump that was clogged up with sediment. We have had ridiculous amounts of rain since putting the pump in and it has not had any problems.
Aaron Recommends This Zoeller ProductWas this review helpful? 6 2 |
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Mary D. Richmond, VA |
Replacement
This was a perfect replacement for previous Zoeller M53. Did not have to alter anything. Hope to get another 5 years out of this one.
Mary Recommends This Zoeller ProductWas this review helpful? 4 0 |
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Anthony M. Rochester, IN |
Top Quailty
Put in another top brand and it lasted a couple of months. It was apparent from the start that the Zoeller was of much better quality. Works great so far. Time will tell.
Anthony Recommends This Zoeller ProductAnthony's Experience With Sump Pumps Direct "Purchased more than one time and great experience each time." more Was this review helpful? 4 0 |
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John J. Halethorpe, MD |
15 Years And Going Strong
Our Zoeller pump is just now having switch issues after 15 years of hard sump work. We are replacing the switch for $30 and will keep on trucking. This is definitely the best pump around, in my opinion.
John Recommends This Zoeller ProductWas this review helpful? 4 0 |
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Dan D. Amissville, VA |
Solid Unit, Easy Install, Good Power
Installed myself in under 2 hours... Buy a check valve too. It's been operating for 1 month. Drains the sump well very fast. Construction feels very high quality.
Pros: High Quality, I'd Buy It Again, Quiet, Easy To Use Cons: No Battery Backup Dan Recommends This Zoeller ProductWas this review helpful? 4 0 |
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John Highmore, SD |
Zoller M53
Pump came very quickly. Excellent quality with long durability. Excellent value for the money. Would buy again in a heartbeat.
Pros: High Quality, I'd Buy It Again, Durable, Reliable John Recommends This Zoeller ProductJohn's Experience With Sump Pumps Direct "The website was easy to follow and the ordering a quick and easy experience. Your company is excellent! Keep up the great customer experience." more Was this review helpful? 5 1 |
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Stephen D. Weare, NH |

Great Product At A Great Price
I replaced my previous sump pump of 11 years. It had worked well, and I wanted to make sure I replaced it with a pump that would be as reliable and long-lasting.
I read the write-up on the Zoeller M53, saw that it appeared to be a very good product, and was happy with the price.
It arrived within three days, and immediately on opening the box I was impressed with how sturdy and well made the pump appeared to be.
After installing the pump the first thing I noticed was how quiet it was when running. I work out of my basement, about 15 feet away from where the pump is, and I can barely hear it.
It has been less than a month since I installed the pump, but we have had several rain storms since then and the pump has been working well. I am very pleased with the purchase. I replaced my previous sump pump of 11 years. It had worked well, and I wanted to make sure I replaced it with a pump that would be as reliable and long-lasting.
I read the write-up on the Zoeller M53, saw that it appeared to be a very good product, and was happy with the price.
It arrived within three days, and immediately on opening the box I was impressed with how sturdy and well made the pump appeared to be.
After installing the pump the first thing I noticed was how quiet it was... more
Pros: High Quality, I'd Buy It Again, Price, Exceeded Expectations Stephen Recommends This Zoeller ProductWas this review helpful? 4 0 |
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Martin H. |
Order/ship Time
Great speedy Service. Many Thanks.
Was this review helpful? 4 0 |
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Dave |

Zoeller M53 Not Pumping
I bought the M53 as part of the Zoeller ProPak system with battery backup. Had it professionally installed in October 2012 and it worked great through hurricane Sandy. It rained today and about 4-5 inches of water went into the basement sump but not enough to active the pump. I decided to test the pump, activated the motor via the float switch and it wouldn't pump out the water. The motor just continued to run. You got to be kidding me! I used my shop vac to suck all the water out and checked for obstructions but found none. Hopefully the guy that installed in (if he ever returns my phone calls) can get a replacement unit. However, how can I have any faith in this pump now? My previous 1/2 HP pump was going on 10 years of faithful service but I wanted a pump with emergency backup. I bought the M53 as part of the Zoeller ProPak system with battery backup. Had it professionally installed in October 2012 and it worked great through hurricane Sandy. It rained today and about 4-5 inches of water went into the basement sump but not enough to active the pump. I decided to test the pump, activated the motor via the float switch and it wouldn't pump out the water. The motor just continued to run. You got to be kidding me! I used my shop vac to suck all the water out and... more
Was this review helpful? 9 5 |
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Hal South Yarmouth, MA |

Great Pump - Just Need Some Direction
It is a very rugged high performing pump. I do have one problem. My sump almost always has water. It is the water table. My house is right off of the beach and across from a salt water inlet. High tides push the water table up. When I installed the pump at high tide the pump cycled on and off every 10 minutes. Is there a method to adjust the float? or change the cycle point? or do I need a different model with a higher range of motion?? Love the heaviness and performance but had to put the old pump with the float on a tether back in. It is a very rugged high performing pump. I do have one problem. My sump almost always has water. It is the water table. My house is right off of the beach and across from a salt water inlet. High tides push the water table up. When I installed the pump at high tide the pump cycled on and off every 10 minutes. Is there a method to adjust the float? or change the cycle point? or do I need a different model with a higher range of motion?? Love the heaviness and performance but had to put the old... more
 Product Expert Hal, For this style pump, there is no way to adjust the float/cycle point. The only other option would be to raise the pump higher in the pit to accommodate for a high water table. You might want to consider a non-automatic pump with an independent float switch. more Was this review helpful? 4 0 |
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Anthony B. White Plains, NY |

New Purchase From Sump Pumps Direct
This pump compares to a current Zoeller I am using and is very many years old. This pump was unused for at least the last 3 years and during an emergency I took it out and it has endured throughout much rigorous use and is still working well. I recently installed the new Zoeller pump so it is still to soon to evaluate its performance and longevity but during preliminary testing it seemed to work very well.
I am a Building Contractor of 50 years and have enormous expertise with sump pumps, I have seen new pumps fail within months and other pumps last more than 10 years without failure. Zoeller is a fine quality pump and I expect it to work very well for a long time to come. This pump compares to a current Zoeller I am using and is very many years old. This pump was unused for at least the last 3 years and during an emergency I took it out and it has endured throughout much rigorous use and is still working well. I recently installed the new Zoeller pump so it is still to soon to evaluate its performance and longevity but during preliminary testing it seemed to work very well.
I am a Building Contractor of 50 years and have enormous expertise with sump pumps, I... more
Anthony Recommends This Zoeller ProductAnthony's Experience With Sump Pumps Direct "After placing the order for my new Zoeller M53 pump, delivery was fast and efficient as promised." more Was this review helpful? 3 0 |
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Giovanna T. Piedmont, CA |

Amazingly Well Built Proudct - Made In The Usa
I am a little old lady. My recently installed sump pump failed after only two years! It was installed by my contractor.
I called my son who repairs and installs elevator to ask for assistance to see why my pump was not working.
He said the pump"s base was broken and probably had been since installation as it was a made in China pump with a plastic base.
He asked me to research a new one and gave me specifications. It must be cast iron,it must be made in the USA etc.
I found the Zoeller on your website, it had all the requirements my son asked for. I ordered it, it came within two days and my son installed it immediately.
He loved the quality of the pump and talked about it
for awhile. He was delighted with the weight (heavy)
and quality of the pump. I could only get this happy over a piece of chocolate!!
I was so impressed with finding an American made piece of equipment that my son was so impressed with that I was prompted to write and thank your company.
Thank you for carrying a quality product and making it so easy to order.
Thank you all and a Happy New Year.
Giovanna TAnzillo I am a little old lady. My recently installed sump pump failed after only two years! It was installed by my contractor.
I called my son who repairs and installs elevator to ask for assistance to see why my pump was not working.
He said the pump"s base was broken and probably had been since installation as it was a made in China pump with a plastic base.
He asked me to research a new one and gave me specifications. It must be cast iron,it must be made in the USA etc.
I found the... more
Giovanna Recommends This Zoeller ProductWas this review helpful? 3 0 |
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Lowell W. Wadsworth, OH |
Best Pumps Made
Zoeller is the only pump I'll use. Long lasting, solidly built. The shortest service life I ever got on an M53 was 6 1/2 years, and that was being used as an effluent ejection pump in the septic. (The impeller shaft bearing failed). The one that is in the laundry crock has been in service since 1992 and still going strong. Great products at a fair price.
Lowell Recommends This Zoeller ProductLowell's Experience With Sump Pumps Direct "Product was securely packaged and arrived on time." more Was this review helpful? 6 3 |
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Michael A. Tallmadge, OH |
Great Pump, Short Cycles
So I bought this after extensive research as a replacement for my 1/3 Hp Rigid Stainless steel unit.
Worked great but the float setup in my small sump causes it to cycle rather rapidly - it ejects the water so quickly it shuts off after about 15 seconds. The problem comes when my sump is re-filling quickly. The pump will cycle on and off every few minutes. Contacts burnt and stuck on after a year of use,- SumpPumpsDirect covered it under the warranty.
Cons: Does Not Allow For Adjustable Depth Float Activation Michael Recommends This Zoeller ProductMichael's Experience With Sump Pumps Direct "WOW, alot of people ask me to help them with their sump pumps - I always have them order from SPD - a day or two later I'm in their basement helping them install their new pump." more Was this review helpful? 3 0 |
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Vernon G. Stewartsville, NJ |
Cast Iron Zoeller
I purchased this pump to replace one that was in a sink pump that was used for 8 years. It was the exact replacement pump and it worked perfectly. I ordered it on a Sunday night and it was delivered on Wednesday via Fed and I installed it on Thursday. I could not ask for better service.
Vernon Recommends This Zoeller ProductWas this review helpful? 3 0 |
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Derrell Gumm Parkersburg, WV |

Sumps Direct To The Rescue
After deciding to put a bathroom in the basement of a house we recently bought, I found out there were no drains! So the contractor decided to go with a sump for the shower & vanity, and the washing machine could be tied in with it. It previously drained through a pipe in the floor.
The first pump was a cheap thing from a big box store that didn't make it a year, so I decided to look online for a quality pump to replace it, and hopefully I have. Construction and other features of it are good, and its made in the U.S.! After deciding to put a bathroom in the basement of a house we recently bought, I found out there were no drains! So the contractor decided to go with a sump for the shower & vanity, and the washing machine could be tied in with it. It previously drained through a pipe in the floor.
The first pump was a cheap thing from a big box store that didn't make it a year, so I decided to look online for a quality pump to replace it, and hopefully I have. Construction and other features of it are... more
Pros: High Quality, I'd Buy It Again, Features, So Far So Good After About Three Weeks Derrell Recommends This Zoeller ProductWas this review helpful? 4 1 |
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Joel Mixon Springfield, MO |
Love It!
Just what I was looking for. Good design and heavy duty. Less than I expected to pay. Arrived in good shape in a timely manor. It has been installed for a while now and has been working well. I'll be saving this site in my favorites.
Pros: High Quality, I'd Buy It Again, Price, Features Joel Recommends This Zoeller ProductWas this review helpful? 3 0 |
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Fred W. Janesville, NY |
Quality Sump Pump
May basement had a sump pump that died causing 12k in damage. I went on this website and the quality, price no tax and free shipping second to none. I was impressed of the quality of the pump, easy to install as well. Actually thinking of getting a second one as a back up. Hope it last.
Pros: High Quality, Durable, Price, Reliable Cons: A Little Noisy, Pulsates At Times When Off Fred Recommends This Zoeller ProductWas this review helpful? 3 0 |
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Brett Bristow, VA |
Great, High Quality Pumps
I bought two of these pumps to replace the 1/3 hp Bubba pumps that failed in less than two years and flooded my basement. The Zoeller pumps are high quality and are much quieter that the pumps they replaced. My plumber said this is the only brand they use and have never had to replace one for warranty issues. The Zoeller check valves are also high quality. I have no regrets and plan to buy these pumps again in the future.
Was this review helpful? 3 0 |
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Robert Atlantic Highlands, NJ |
M53 Zoeller Sump Pump
Just did a replacement installation. All went great. I put water into the collection tank and happy to report the pump did it's job. This is one of those products you are happy that they never have to do their job. Wish I could say it's a great product and will say they are. As a builder this is the only brand of sump pump I'll use.
Was this review helpful? 3 0 |
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Pat |

Basement Water Pump And Check Valve.
I will say for anyone wanting to purchase a water pump, this is the place to go.
In November our basement sump pump failed at our church and I was not pleased with the products sold at local stores; so I went online and found PED. The person I spoke to was very knowledgeable about the products.
My need was for a high-end quality pump that is strong, quiet and very reliable, and will give many years of service. The customer service rep suggested this pump would be exactly what I am looking for. The price was very good and I was shocked at the quality the pump.
The installation was easy and those I showed it to could not believe how quiet it was. The only suggestion that I would have is when the small drain hole is drilled in the pipe, either angle it down and away from the basin as someone else wrote, or do what I did- I drilled and tapped the hole and screwed in a 90 degree brass elbow aimed down. Problem solved from splash back.
I also bought the one-way check valve, and for my leaf blower I bought the tube extensions for blowing out the gutters. I am equally pleased and will be buying again from PED!! I will say for anyone wanting to purchase a water pump, this is the place to go.
In November our basement sump pump failed at our church and I was not pleased with the products sold at local stores; so I went online and found PED. The person I spoke to was very knowledgeable about the products.
My need was for a high-end quality pump that is strong, quiet and very reliable, and will give many years of service. The customer service rep suggested this pump would be exactly what I am... more
Was this review helpful? 3 0 |
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Harald H. Los Altos, CA |

Runs Well, Float Up & Down Distance About 1" Short Of Specific
This pump is mostly good. It pumps well, at the rated speed, and is quiet. My main complaint is that the float activation distance is almost 1" short of the specified distance. This is in water, and brand new. I think maybe the specification is based on the motion of the float in air, but in water it behaves a bit differently. The other thing I noticed was that water leaks out the gasket area and fairly high velocity, enough to erode or disturb the smaller rocks nearby. This is along about 1/4 of the perimeter, and I'm not referring to the purposely drilled hole. But I would buy it again, it is a good price. This pump is mostly good. It pumps well, at the rated speed, and is quiet. My main complaint is that the float activation distance is almost 1" short of the specified distance. This is in water, and brand new. I think maybe the specification is based on the motion of the float in air, but in water it behaves a bit differently. The other thing I noticed was that water leaks out the gasket area and fairly high velocity, enough to erode or disturb the smaller rocks nearby. This is along... more
Pros: I'd Buy It Again, Quiet, Price, Easy To Use Cons: Float motion less than specified Harald Recommends This Zoeller ProductHarald's Experience With Sump Pumps Direct "I bought two pumps and two check valves on two separate times, and both times, the transactions were smooth, and I got useful help from Pumps Direct." more Was this review helpful? 2 0 |
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Edward S. Sun Prairie, WI |
Excellent Sump Pump
I brought this pump because of the the 2 that I have in my basement drain tile sump are Zoeller. I have a 1/3 primary and 1/2 backup Zoeller sump pumps for my "TripleSafe Complete Sump Pump System". These pumps are not the cheapest but they are the best that I have experienced.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: Expensive Edward Recommends This Zoeller ProductEdward's Experience With Sump Pumps Direct "I order it one day and received it the next day. What else could you ask for." more Was this review helpful? 2 0 |
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Matthew S. Madison Heights, MI |
Tremendous
It's great.
Pros: I'd Buy It Again, Quiet, Price, Reliable Matthew Recommends This Zoeller ProductMatthew's Experience With Sump Pumps Direct "Great experience." more Was this review helpful? 2 0 |
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Darren C. Elida, OH |
It Has Worked Pretty Good As Expected
It is working great so far. Only issue was that it must have been dropped during its shipment because the bar protecting the float was severely bent. Luckily I noticed it right away before I stuck it in the hole, and bent it back as best as I could with the bar off. It didn't seem to break the casing when dropped, but it could have.
Pros: High Quality, I'd Buy It Again, Quiet, Reliable Cons: Packaging Darren Recommends This Zoeller ProductWas this review helpful? 2 0 |
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David A. Winstonsalem, NC |
Best Product Which Lasted Over 20 Years
Amazingly durable and low cost.
Pros: High Quality, Price, Reliable, Fast Cons: Packaging, Heavy, None, David Recommends This Zoeller ProductDavid's Experience With Sump Pumps Direct "Fast Shipping this durable and reliable product" more Was this review helpful? 2 0 |
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Robert P. Bettendorf, IA |
Very Good Product
Well satisfied, my second pump, 1st lasted 13 years. I replaced the first because it was 13 years. Wanting to be safe.
Pros: I'd Buy It Again, Durable, Quiet, Features Cons: None Robert Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Craig C. Clinton Township, MI |
Best Recommended Home Sump Pump
Easy to install, super quiet and worth the small investment when it comes to piece of mind. My old unit was 16 years old and noisy, and you shipped my new pump in one day! The YouTube install video by a plumber for this model made the install very logical and quick. Everyone who is replacing theirs should buy this model for their residential application.
Craig Recommends This Zoeller ProductWas this review helpful? 3 1 |
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Bob G. Ewing, NJ |
Best Choice
Much higher quality and better priced than what the big box stores have on their shelves. Compact and easy to install. Follow the instructions.
Bob Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Terry S. Middletown, OH |
Outstanding
I ordered right before Christmas. We had torrential rains and I was concerned because of the age of the existing Zoeller pump. Your price was lower than all competitors and your delivery was faster than you promised. You have earned my business for your commitment to customer service. Thanks to you, my basement is dry!
Terry Recommends This Zoeller ProductTerry's Experience With Sump Pumps Direct "I rate you a 5 because 6 is not an option." more  Product Expert Terry, Thank You for your business. Was this review helpful? 2 0 |
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Michael G. Columbia, MO |
Dependable
My old Zoeller pump was continuing to work after 11 years so I decided to reward the old pump with a new one just to make sure. Zoeller is dependable pump, I really do appreciate the quality and testing that they put their pumps through. I will continue to buy Zoeller when I need a pump.
Michael Recommends This Zoeller ProductMichael's Experience With Sump Pumps Direct "I received my pump in two days following my order being filled that's remarkable and dependable." more Was this review helpful? 2 0 |
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Kris S Des Plaines, IL |
Great Quality Pump
Pump lasts years even in commercial use. Bought and used over 20 of these over the last 5 years.
Kris Recommends This Zoeller ProductWas this review helpful? 5 3 |
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Joe T. Wilkes Boro, NC |
Satisfied With My Purchase!
I've had the pump and basin installed for about two weeks and so far I am very pleased. Have not had a really hard rain, but when tested, it really pumped out the water with about a 9 foot lift. Thought the basin and top were a little expensive, but they are of good quality and should last forever. So, maybe I should consider them an investment!!
Joe Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Larry M. Carmel, IN |
Great Pump. Not So Great Shipping Package
The Zoeller M53D is a great sump pump. I replaced my 6-year old M53D before it had a chance to fail. My choice, since I know it probably would have lasted many more years. However, the shipping packaging is inadequate for the wieght of the pump. Single layer cardboard box had some holes worn in it when it arrived. No damage and I blame Zoeller not SPD for this, but SPD should consider an overpack.
Larry Recommends This Zoeller ProductWas this review helpful? 2 0 |
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James B. Evergreen, CO |
M53
AS advertised this pump works great. I'm very satisfied not only withe the pump but the support I received from the company. Great product. I also bought the basin and check valve.
James Recommends This Zoeller ProductWas this review helpful? 3 1 |
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Mike J. Aurora, CO |
Mj Construction
I use Zoeller pumps for all of my sump pump needs. They work very well. Have yet to have one falter.
Mike Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Carl D. Windham, NH |
Ziegler M53 Pump
This was a replacement for the Zoeller M53 pump. Great pump, and your service was as advertised. You definitely will be used again.
Carl Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Michael D. Waterbury, CT |
Great Pump...poor Packaging
Pump was shipped in factory box with minimal protection from UPS handling.
A small piece of the cast iron was broken. Usable still but a lack on the part of the deliverer. Nice pump though.
Michael Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Francis L. Darien, IL |
Well Done
I had to replace my sump pump. It was easy to find on the website, ordering was simple, delivery was fast, installation was easy. A very pleasant experience overall.
By the way the old pump lasted 20 plus years, the pump still works just the switch was bad but I was too lazy to replace the switch myself so I bought a new pump with a new switch. I still kept the old pump.
Francis Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Monica B. Hubbard, OH |
Awesome Sump Pump
It's working great!
Monica Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Hans H. Great Barrington, MA |
Excellent Sump Pump
This Zoeller pump replaced the last identical Zoeller which we had for 22 years. A solid, excellent product at a very good price
Hans Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Gary B. Cypress, TX |
Incredibly Fast Delivery
I have a large landlocked area on the back of my lot so I use three sump pumps to clear the water when we get heavy rain by pumping to the front of my lot - about 350 feet. These Zoeller pumps have lasted about 13 years but are now showing their age. I've now had to replace two of the three.
Gary Recommends This Zoeller ProductGary's Experience With Sump Pumps Direct "This is my second purchase from Sump Pumps Direct. Highly recommend them. Best price, great pump. Ordered late Wednesday, delivered before noon Friday. Well packaged. What more can I say. They act like they want my business." more Was this review helpful? 2 0 |
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Amy W. Indianapolis, IN |
Sump Pump
Decided to order from this company for all the good reviews. I do remember reading one however that said shipping packaging was terrible. I would have to agree. The pump was almost out of box by the time I got it. Other than that its a sump pump and it works.
Amy Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Lyle P. Cedar Rapids, IA |
Excellent Service!
I ordered this Zoeller pump one day and the next it was here with no shipping or taxes great timing as well.
Lyle Recommends This Zoeller ProductLyle's Experience With Sump Pumps Direct "Already summed it up, up above. I will definitely order from here again, great service!" more Was this review helpful? 2 0 |
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Donna M. Beverly, MA |
Saves Us $1,400.00
After finding out that our old sump pumps were just about gone and were quoted $900.00 each to replace we sought our your sump pumps and had them delivered right to the door.
The technical staff was very knowledgeable when we called with questions. We are very happy to have our new sump pumps working before all our snow melts.
Donna Recommends This Zoeller ProductWas this review helpful? 2 0 |
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James S. Big Stone Gap, VA |
Great Service
My pump went out orderd pump pronto pump was at front door installed pump happy second time i used this company will use next time i need pump as well
James Recommends This Zoeller ProductJames's Experience With Sump Pumps Direct "What can I say besides great?" more Was this review helpful? 2 0 |
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Chip R. Wilmington, DE |
Best Experience!
Sump Pumps Direct was a pleasure to do business with. They were knowledgeable, efficient, and filled my order quickly. They confirmed the order and shipped my pumps within 24 hours.
A day later, I received my pumps. Shipping was free (even though each of the two pumps weigh about 15 lbs). Great experience.
Chip Recommends This Zoeller ProductChip's Experience With Sump Pumps Direct "Great experience." more Was this review helpful? 2 0 |
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Joseph D. Sterling Heights, MI |
Zoeller Sump Pump
I purchased the pump as a back up. The Zoeller I have now was installed in June of 2008.
Joseph Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Elizabeth O. Madison Heights, VA |
Direct Replacement
Bought for a replacement. Entered part# came up immediately and easy order with great customer service with fast delivery.
Pros: I'd Buy It Again, Easy To Use, Quiet, Price Elizabeth Recommends This Zoeller ProductWas this review helpful? 2 0 |
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Nicci |

Super Quiet
I bought this sump for our church and was shocked at how quiet it ran. I was so impressed with it, so i ordered another one for my home. I had an old Wayne pedestal pump which was located under my bedroom and every time it kicked on, it was so loud it would wake me up every time. With this new pump all I hear now is a real low faint hum. But I was a little disappointed with the Zoeller check valve thump noise when it closes. It's louder than the pump itself. I love this pump so far and the uninterrupted sleep that I get now. I bought this sump for our church and was shocked at how quiet it ran. I was so impressed with it, so i ordered another one for my home. I had an old Wayne pedestal pump which was located under my bedroom and every time it kicked on, it was so loud it would wake me up every time. With this new pump all I hear now is a real low faint hum. But I was a little disappointed with the Zoeller check valve thump noise when it closes. It's louder than the pump itself. I love this pump so far and the... more
Was this review helpful? 3 1 |
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Glen Marksville, LA |
My Pump
Very good pump, On time and good price. HAPPY Customer!
Was this review helpful? 2 0 |
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Jim Manassas, VA |

Well Designed & Manufactured
I had a troubled relationship with my sump. In 10 years, it has resulted in 8 basement floods. There have been lost of surprises over these years, and some significant changes to the basement and landscape around my house. I have changed out the pump annually, and event put two pumps in the sump on different power supplies. Was tired of the usual item at the box stores and then I searched online. I found this pump and have been happy with it. Based on reviews, I purchased an extra switch, but it was not required. I'll use it when the switch wears out. Pump runs quiet and I particularly like the float that is protected in its movement by the metal bracket and the limited movement (constrained to vertical only). I would really like a longer 'throw' to reduce the number of cycles as the sump location is quite "wet" due to underground hydraulic pressure. I like this pump and will purchase similar pump for my other sump pit. Although the pump indicates ability to be used in a black/gray water application, will consider it against an ejector pump from zoeller for my 'dirty' sump in a few months (I replace these things regularly to keep them running) I had a troubled relationship with my sump. In 10 years, it has resulted in 8 basement floods. There have been lost of surprises over these years, and some significant changes to the basement and landscape around my house. I have changed out the pump annually, and event put two pumps in the sump on different power supplies. Was tired of the usual item at the box stores and then I searched online. I found this pump and have been happy with it. Based on reviews, I purchased an extra switch,... more
Was this review helpful? 3 1 |
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Steve |

Sump-replacement Zoeller
Well its been 15yrs (1997) since I had a local vendor install my Sump & back-up system... Thee origin equipment Zoeller... The pump & check valve kit were put through quite a work out over those years. I live on one of the Midwest's largest aquifers.. The pump actually still runs great,but the switch has finally failed...
I elected to replace with the same equipment due to its solid performance time run...Along with a simple swap-out not requiring significant modifications to the piping already in place... Only had to take 1" off the original PVC stem. I'm saving the old pump for back-up,special jobs & emergency projects. I may eventually purchase the $30 Switch kit when I have time to work on it, as I saw that available also at Sump Pumps Direct online.....
I was amazed to find this nearly original equipment on-line 15 years later, hence allowing me to make it a do it myself project... The check valve kit was modified a bit for the better & suggested at cart time. Certainly smart to replace both together as I did. Over all the shopping experience was great at Sump Pumps Direct as they take PAYPAL.. FedEx Ground Shipping was provided cool, but SPD did not email me tracking, which I figured they would.. Seemed the order was held or not filled as timely as I had hoped, 13 days? (12/21/12 purchased & shipped 1/2/13 & delay 1/3/13 ,probably the holidays..,but still very happy with the process & recommend during normal business days, as they offer other quality brand equipment solutions too...
FYI Steve D. Well its been 15yrs (1997) since I had a local vendor install my Sump & back-up system... Thee origin equipment Zoeller... The pump & check valve kit were put through quite a work out over those years. I live on one of the Midwest's largest aquifers.. The pump actually still runs great,but the switch has finally failed...
I elected to replace with the same equipment due to its solid performance time run...Along with a simple swap-out not requiring significant modifications to the... more
Was this review helpful? 2 0 |
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Al Louisville, KY |

My Spd Experience
After reviewing all of the options available at SPD, I chose the M-53 to replace my 47 year old pedestal pump. Placed my order on a Tuesday for the pump and recommended check valve. Fed-Ex delivered the check valve on Thursday and the pump on Friday. The following Tuesday, I reworked the discharge piping to accommodate the check valve and installed the M-53 atop three bricks laying side by side on the bottom of the pump pit (recommended by a previous reviewer).
Plugged the pump in and began filling the pit with water until the float was completely submerged. Pump would not operate! Removed the unit from the pit and manually moved the float and the pump ran. Reinstalled the pump and again nothing. Upon removing it a second time and manually working the float the pump would not run.
Called SPD and after a brief wait spoke to a rep who, after hearing my story, immediately offered me a refund or replacement pump. I opted for a replacement because this pump came with a good recommendation and I didn't want to rework the discharge piping in order to install a different pump manufactured by another company. Two days later on Thursday Fed-Ex picked up the defective unit and delivered a replacement the following day on Friday.
After first checking that it was operable, I installed the replacement the following Tuesday. It works great - very quiet and efficient.
I enjoyed dealing with SPD and would recommend them to anyone needing their products. After reviewing all of the options available at SPD, I chose the M-53 to replace my 47 year old pedestal pump. Placed my order on a Tuesday for the pump and recommended check valve. Fed-Ex delivered the check valve on Thursday and the pump on Friday. The following Tuesday, I reworked the discharge piping to accommodate the check valve and installed the M-53 atop three bricks laying side by side on the bottom of the pump pit (recommended by a previous reviewer).
Plugged the pump in and... more
Was this review helpful? 2 0 |
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Mark |

Water Alarm Worth Every Penny
I had some water issues and resolved them all with rain gutter cleaning, grading and sump pump replacement. As a precaution I purchased three competitor water alarms from another website. They worked but were almost inaudible unless in the same room. I tried the Basement Watchdog and was extremely impressed! Very loud, almost as loud as a smoke detector. I have several of these around the home and have purchased several for friends. Highly, highly recommended and no I don't have stock in this company!
My primary sump pump is the Zoeller 53. I've had it two years, no problems, it's built like a tank, quiet and powerful. Highly recommended. One tip I'll share. When I bought the Zoeller at the plumbing supply house I asked about replacing the check valve. The salesman/technician asked if I was having any issues with the current one and I said no, he said why replace it. Got home and commenced installation of my new Zoeller 53 and the check valve split from rot. Had to run out and get a new one. I recommend replace your valve when you replace your pump, cheap insurance and gives peace of mind.
My next objective is a backup. I had some water issues and resolved them all with rain gutter cleaning, grading and sump pump replacement. As a precaution I purchased three competitor water alarms from another website. They worked but were almost inaudible unless in the same room. I tried the Basement Watchdog and was extremely impressed! Very loud, almost as loud as a smoke detector. I have several of these around the home and have purchased several for friends. Highly, highly recommended and no I don't have stock in this... more
Was this review helpful? 2 0 |
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Rich Canfield, OH |

My M53
I am pleased with my new Zoeller M53 which replaced my previous m-53 and I hope it lasts longer than the original. The original m-53 was 4 years old and still pumps well but the switch only works intermittently. When it sticks the float came up but would not trip the switch. I would have to shake the pump lightly and it would pump. I would like to get the old pump switch repaired and use it for a spare if you could tell me where I could get it fixed. I like the construction of the Zoeller pumps and decided to give it another try. I am pleased with my new Zoeller M53 which replaced my previous m-53 and I hope it lasts longer than the original. The original m-53 was 4 years old and still pumps well but the switch only works intermittently. When it sticks the float came up but would not trip the switch. I would have to shake the pump lightly and it would pump. I would like to get the old pump switch repaired and use it for a spare if you could tell me where I could get it fixed. I like the construction of the Zoeller pumps... more
 Product Expert Rich, For Zoeller Service Centers, please contact them directly @ (800) 928-7867 more Was this review helpful? 2 0 |
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Angelo La Grasso Clark, NJ |
Great Pump
If your looking for a solid performer then Zoller M53 is the pump for you.
The overall purchase experience was great from the quick arrival to the ease of installation.
I timed this purchase well- just 5 days after I installed the unit New Jersey had a severe rain storm...but my cellar was dry.
The construction of the pump is heavy duty and I expect years of service from this unit.
Was this review helpful? 3 1 |
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Anthony A, Blue Bell, PA |
Work Horse
Work horse. Fast shipping, Works Great.
Anthony Recommends This Zoeller ProductAnthony's Experience With Sump Pumps Direct "Fast shipping, nice sale person to talk to." more Was this review helpful? 1 0 |
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Don S. North Tonawanda, NY |
Zoeller Sump Pumps Are The Best
My first Zoeller M53 - 1/3 HP lasted 23 years. The pump is still functioning however, the switch finally malfunctioned and stayed in the on position. The pump is such a high quality and durable product I just purchased another one. I'm confident the new pump is of the same high quality. It is a very durable and reliable product. Guess what!! It is also nice and quiet.
P.S. I also ordered a new switch for the old pump and now I have a backup pump, which I'll probably never use. LOL
Pros: High Quality, Durable, Quiet, Reliable Cons: None Don Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Dave Cincinnati, OH |
The Only One For Me!
This sucker is well made, dependable and a terrific value. I've had other sump pumps, then I've had the Zoeller M53. This is the one we count on, so we can sleep at night...no worries.
Pros: High Quality, I'd Buy It Again, Price, Reliable Cons: None Dave Recommends This Zoeller ProductDave's Experience With Sump Pumps Direct "Ships very quick and has the best pricing on the market." more Was this review helpful? 1 0 |
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Eric P. Selma, IN |
Works Great. Last One Survived 9 Yrs. Great Product.
I had one of these installed in my basement 9 years ago. I finally got restful sleep on rainy nights after that. Finally had to get a new one, and got the same model. Works great and built to last. Highly recommend this pump for anyone needing one.
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Eric Recommends This Zoeller ProductWas this review helpful? 1 0 |
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William H. Alliance, OH |
First Impressions & History Mean A Lot
Very well made and the name brand has a reputation that speaks volumes.
Pros: High Quality, Quiet, Reliable, Exceeded Expectations William Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Ed L. Torrance, CA |

Great Long Lasting Pump
My first Zoeller pump lasted about 12 years. It was working perfect (even though it looked like a pile of rust) but the switch was sticky so I replaced it with a Wayne and kept it as a backup. The Wayne lasted about 8 years and froze up. I pulled out my pile of rust Zoeller and it worked perfect for me until I got my new Zoeller installed. I'm still keeping the old "pile of rust" Zoeller as my backup. I use it in a sump to drain my flooded back yard in heavy rains. I'm not knocking any other brands, but I don't think you can beat a Zoeller for dependability and durability. My first Zoeller pump lasted about 12 years. It was working perfect (even though it looked like a pile of rust) but the switch was sticky so I replaced it with a Wayne and kept it as a backup. The Wayne lasted about 8 years and froze up. I pulled out my pile of rust Zoeller and it worked perfect for me until I got my new Zoeller installed. I'm still keeping the old "pile of rust" Zoeller as my backup. I use it in a sump to drain my flooded back yard in heavy rains. I'm not knocking... more
Pros: High Quality, I'd Buy It Again, Durable, Exceeded Expectations Cons: None Ed Recommends This Zoeller ProductEd's Experience With Sump Pumps Direct "I would have bought from Sump Pumps Direct because you have the best deals, but I have a friend of mine that is a plumber. He bought one for me at wholesale locally and he only beat your price by about $2. Sump Pumps Direct also has the best selection." more Was this review helpful? 1 0 |
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Gary S. Ann Arbor, MI |
Very Pleased
Very happy with this product and Sump Pumps Direct.
Pros: High Quality, Quiet, Reliable, Easy To Store Cons: None Gary Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Terry J. Holland, MI |

Powerful And Quiet
I needed a pump to lift water up 10 feet and then push it horizontally down a 35 foot run. This pump makes easy work of that. It is powerful, quiet, and relatively vibration free when doing its work.
Shopping trips to a couple of big box stores and several internet reviews led me to the decision to purchase a Zoeller brand pump. Many other reviewers have commented on the quality materials and construction of Zoeller pumps and that is true and obvious after looking at competitive pumps in the big box stores.
The pump was shipped and arrived promptly by Sump Pumps Direct. There as no shipping damage due to improper packaging.
Installation was easy. There are several You Tube videos that specifically show Zoeller pumps being installed. Installation turned out to be a very easy DIY project. I needed a pump to lift water up 10 feet and then push it horizontally down a 35 foot run. This pump makes easy work of that. It is powerful, quiet, and relatively vibration free when doing its work.
Shopping trips to a couple of big box stores and several internet reviews led me to the decision to purchase a Zoeller brand pump. Many other reviewers have commented on the quality materials and construction of Zoeller pumps and that is true and obvious after looking at competitive pumps in... more
Pros: High Quality, Quiet Cons: None Terry Recommends This Zoeller ProductTerry's Experience With Sump Pumps Direct "I have made several purchases from the Direct family of online stores over the pasty several years. I've always had prompt service with orders delivered accurately as ordered.
I have asked for advise twice and received prompt accurate responses." more Was this review helpful? 1 0 |
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Ron W. Bettendorf, IA |
2nd Zoeller Pump
I purchased a Zoeller 1/3 hp pump Feb 2013 that replaced a Zoeller pump that had failed after 5 yrs of use. The replacement pump purchased in 2013 has now failed. That was the second Zoeller pump I have had and the last one. Pump that fails in 3 yrs is a POS..
Cons: Unreliable, Durability, Switches Fail, Pump Switch Fail To Soon  Product Expert Was this review helpful? 3 2 |
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Diana O. |
Best Sump Pump
This pump is by far the best one i have purchased. I have 2 holes in my basement with sump pumps that frequently run. The Zoeller M53 has held up the best and seems to be the most durable for my job. Thanks
Diana Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Tony D. Seville, OH |

Zoeller M53 - 1/3 Hp Cast Iron Submersible Sump Pump W/ Vertical
Best damm pump you will ever buy. The box was torn up. The pump was coming through the side and the float protector was bent up. No paint scuffs. Plugged it in pushed float switch to the top and pump works flawlessly. Reformed the float protector and installed it. If it makes it to the three year warranty, I'm sure I'll get a good ten years of service like my older Zoellers. Another one of my pumps is three years old and is always completly submerged, When I pulled it to check it, I rinsed it off, looking almost new all the paint on and still rust free. Both are in a Jet Aeration system and are in constant use. I can not afford cheap pumps, they cost to much to keep replacing. Quality is like buying oats. If you want a good clean oat you pay a good fair price. If you want an oat that has been run through the horse, well that's a little cheaper. Any plumber that is a plumber knows Zoeller pumps. You'll not find these pumps at big box stores. Best damm pump you will ever buy. The box was torn up. The pump was coming through the side and the float protector was bent up. No paint scuffs. Plugged it in pushed float switch to the top and pump works flawlessly. Reformed the float protector and installed it. If it makes it to the three year warranty, I'm sure I'll get a good ten years of service like my older Zoellers. Another one of my pumps is three years old and is always completly submerged, When I pulled it to check it, I rinsed it... more
Pros: High Quality, Durable, Exceeded Expectations, No Bull Crap Here Cons: None Tony Recommends This Zoeller ProductTony's Experience With Sump Pumps Direct "Fifteen year oid Zoeller failed and Sump Pumps Direct shipped me a new in the box Zoeller in two days. Damm you guys are as good and as fast as a Zoeller pump. Thanks Man I'll look forward to doing business with you guys all the the future." more Was this review helpful? 1 0 |
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James L. Spring City, TN |
The Best
I have a older Zoeller sump pump and don't think it is going to wear out. But, just in case it does, I ordered a new one from SumpPumpsDirect.com
James Recommends This Zoeller ProductJames's Experience With Sump Pumps Direct "The best and fastest shipping I ever had." more Was this review helpful? 1 0 |
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Jane A. Ann Arbor, MI |
Best Way To Go
I needed to replace my Zoeller pump after decades of service. At first I shopped at the local big box home improvement store. Then I decided to look online. I found exactly the same pump as I had at a lower price than the plastic models in the store. Installation was simple, and I can be confident that it will perform a long time.
Jane Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Philip Y. New City, NY |
Proven Performer
A proven performer I'm replacing an 11+ year old model that is still working perfectly which I'll keep as a backup. I'm in a wetland & in a heavy rain the pump can cycle on every 2- 3 minutes for days so you know how important it is to me and how hard it has to work & it did everytime!
Philip Recommends This Zoeller ProductPhilip's Experience With Sump Pumps Direct "Knowledgeable salesman - (Phil) knows his stuff which is not very common online & no heavy sales pressure. I'm really very impressed & I'm sure I'll check out other PED products as a result. Thank You" more Was this review helpful? 1 0 |
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Dorian Q. Sterling, VA |
Great Pump For The Money
When shopping for a replacement pump, I read the positive reviews about this one. The sump pump seems extremely well made compared to the junk that can be bought for a similar price at Lowes or Home Depot. I am pleased about my decision to buy an American made product.
Dorian Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Dan B. Brighton, MI |
Quality Sump Pump
This is a great product, shipped on time and works great. I replaced an existing Zoeller that has worked great for years and I will be now use for a back up.
Dan Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Michael W. Grosse Pointe, MI |
Simply The Best
This is the best design, dependable unit. A+.
Michael Recommends This Zoeller ProductMichael's Experience With Sump Pumps Direct "Shipping was almost next day 😒" more Was this review helpful? 1 0 |
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Laura B. Cincinnati, OH |

Thumbs Up
This little guy is great. I chose the Zoeller M53 becasue my washer drains into the sump pit & this seems to be the pump in Zoeller's laundry pump package.
My previous pump (stainless steel body) had cracked & needed to be replaced. I did lots of research on the Internet because I knew nothing about sump pumps or how to choose a new one. The Sump Pumps Direct web site had helpful information and good prices so I ordered the Zoeller pump, a check valve and new pit cover here. The pump arrived quickly. It is very sturdy & well-constructed. The instructions do seem to assume more previous knowledge than I have, but I am a complete novice.
I got a little advice about connectors from the guys at the big box hardware store and, for my first plumbing project ever, installed the pump myself. It went together well & was easy to adjust. The pump is quiet and after 4 or 5 loads of laundry a week for the last 6 weeks or so is working perfectly.
So, great pump, good service and I saved a good bit of money ordering the pump from Sump Pumps Direct and installing it myself. Win win. This little guy is great. I chose the Zoeller M53 becasue my washer drains into the sump pit & this seems to be the pump in Zoeller's laundry pump package.
My previous pump (stainless steel body) had cracked & needed to be replaced. I did lots of research on the Internet because I knew nothing about sump pumps or how to choose a new one. The Sump Pumps Direct web site had helpful information and good prices so I ordered the Zoeller pump, a check valve and new pit cover here. ... more
Laura Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Keith K. Adair, OK |
It Works
Got it hooked up today. It's pumping out the basement like a champ.
Keith Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Henry R. Beaverton, OR |
Zoeller M53 1/3 Hp
This is the third pump I purchase for the last 23 years I installed this under my house since we have so much rain in Oregon. It sure do the job intended wish the switch lasted longer than 7 years. Other than that it's perfect for the application intended.
Henry Recommends This Zoeller ProductHenry's Experience With Sump Pumps Direct "Easy to install." more Was this review helpful? 1 0 |
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Brian C. Portland, OR |
Great Pump
The 1st pump I bought at Home Depot, was to tall and would not cycle in time to keep under the house dry this pump is a low profile and does a good job.Under the house rain water can fill up in a hurry. This pump keeps it dry...Love it!
Brian Recommends This Zoeller ProductBrian's Experience With Sump Pumps Direct "This pump got here in one day (fast, fast,fast)" more Was this review helpful? 1 0 |
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Richard S. Oak Lawn, IL |
Sump Pumps
Easy to replace because it was the same model.
Richard Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Brice S. Spotsylvania, VA |
No Water Problems
I replaced a 15 year old Zoeller pump with a new one because I knew the quality of the Zoeller. Couldn't be happier with the reliability of the Zoeller name.
Brice Recommends This Zoeller ProductBrice's Experience With Sump Pumps Direct "Great experience form placing the order to receiving the item and installing it. Smooth.." more Was this review helpful? 1 0 |
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Ronald S. Hazlet, NJ |
Great Pump
I have 2 M53 Zoeller pumps installed, I have water year round, more so with rain. The only thing that ever burnt out was the Float Valve Switch. I did not know about Sump Pumps Direct at the time, it was simple to bypass the switch and use external float switch. Pump keeps running as it should. I bought the last one just to have a spare. My soil is sand and clay, pumps never clog.
Ronald Recommends This Zoeller ProductRonald's Experience With Sump Pumps Direct "I ordered the M53 Zoeller pump and check valve, it was delivered in 2 days. Couldn't ask for more from this company." more Was this review helpful? 1 0 |
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Kevin S. Saint Albans, WV |
Zoeller M53 Installation
I replaced the sump pump in my crawl space with the Zoeller M53. I replaced a pedestal pump that was sitting in a 5 gallon bucket. This required digging a hole to accommodate a 18x24 sump pit. Once installed I tested the pump and it was much quieter that the old pump. So far the pump is working its magic and providing me with peace of mind.
Kevin Recommends This Zoeller ProductKevin's Experience With Sump Pumps Direct "Easy selection, ordering and shipping." more Was this review helpful? 1 0 |
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Larry W. Richmond, RI |
I Am A Pro Waterproofer
I have been a user of Zoeller pumps for many years, but my local supplier changed source, so I have changed my supplier.
Larry Recommends This Zoeller Product Product Expert Larry, We're pleased to be able to help you. Thanks for the review, and thank you for your business. Enjoy the rest of summer. more Larry's Experience With Sump Pumps Direct "Dealing with Sump Pumps Direct was a good experience. I do not need call-backs due to poor performance from imports." more Was this review helpful? 1 0 |
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Michael B. Lexington, KY |
Quick Service
Thanks. Great price and service.
Michael Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Ron S. Union City, IN |
Great Pump Poor Shipping
The pump I ordered was quickly shipped out FedEx. I appreciate this very much. However, the pump came in a box that housed the pump with no cushion. The box was torn in several places. The pump was scuffed up in one place requiring me to have to put some paint on it before submerging it into water.
I would appreciate receiving the product in a safer, more protected shipping box.
Ron Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Randy C. North Ridgeville, OH |
My Back Up
This is the same pump I already have. I'm using it as a drop in and use when the day comes.
However the m53 has been nothing but spot on reliable. about every two yrs at normal use I change the switch out.
Now I'll just put the new one in and rebuild the other. For the price, you can't beat it.
Randy Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Bonnie S. Demotte, IN |
Flooded Basement
After 15 years, the original pump gave out. It was a ZOELLER. While not familiar with the brand, I figured why not and bought a new one and I'm extremely happy.
Bonnie Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Dennis C. Westlake, OH |
Solid
This pump is working fine. You can tell by the weight it is solidly built. All for the same price of the Home Depot pump it replaced.
The previous Home Depot pump lasted exactly 5 months.
Dennis Recommends This Zoeller ProductDennis's Experience With Sump Pumps Direct "I couldn't believe the pump was here in a day. How did that happen?" more Was this review helpful? 1 0 |
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Roger H. Springboro, OH |
The Gold Standard For Sump Pumps.
I've used Zoeller sump pumps for over 45 years. There is simply no more dependable sump pump. The service from Power Equipment Direct was equally impressive. The shipment was at my door less than 48 hours after I ordered it. Great product. Great service.
Roger Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Terry T. Monroe, CT |
The Best Sump Pump
The Best Sump pump
Terry Recommends This Zoeller ProductTerry's Experience With Sump Pumps Direct Was this review helpful? 1 0 |
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Joe B. Hammonton, NJ |
Pump Replacement
When I was in need of a new pump, I asked a plumber friend of mine what pump was the best and he told me to get a Zoeller.
Joe Recommends This Zoeller ProductWas this review helpful? 2 1 |
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Kyle H. Tucker, GA |
Working Great
Simple to install. Working good on this rainy day.
Kyle Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Eric B. Cxanfield, OH |
Works Great
Replaced the same pump after 10 years and the new one is working fine. People reported that the box was damaged but mine was fine.
Eric Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Phyllis L. Broomfield, CO |
Zoeller Sump Pump
The Zoeller pump was very easy to install. Being a retired woman, I did have a neighbor over to make sure I installed it correctly. Great instructions . It pumps the water into sewer and is very quiet when working. So great pump.
Phyllis Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Larry |

Zoeller Pump Fought The Good Fight...
My old M53 Zoeller pump had originally been installed in my home when it was built in 2000. Just recently, I came home after being out of town on a day of heavy rain, and I heard a buzzing sound coming from the basement. I found the sump pump motor trying to spin, but the impellor shaft was apparently seized, as the pump was not discharging. Luckily, no water had overflowed from the pit. In my opinion, 13 years of dependable service was outstanding for a sump pump. After being unable to locate another Zoeller at the local hardware stores, I ordered online. Had to replumb some of the PVC and install a new check valve, but everything went together smoothly and I'm ready for another 13 years of service out of my Zoeller pump. My old M53 Zoeller pump had originally been installed in my home when it was built in 2000. Just recently, I came home after being out of town on a day of heavy rain, and I heard a buzzing sound coming from the basement. I found the sump pump motor trying to spin, but the impellor shaft was apparently seized, as the pump was not discharging. Luckily, no water had overflowed from the pit. In my opinion, 13 years of dependable service was outstanding for a sump pump. After being unable to... more
Pros: High Quality, I'd Buy It Again, Durable, Easy To Use Larry Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Wilbur B. Louisville, OH |
Good Value
Delivery was in a timely manor, instalation was easy and it is very quiet. The last one I owned lasted 12 years of everyday use, that is why I replaced it with the same model.
Pros: High Quality, Durable, Reliable, Quiet Wilbur Recommends This Zoeller ProductWas this review helpful? 1 0 |
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John K. Carleton, MI |
Outstanding Pump
The new pump that I replaced with the Zoeller pump was so loud, it sounded like a diesel engine was running in the basement. But, it was all plastic. The Zoeller pump is so quiet, all I hear is the water running through the pipe when it's running. I plan on buying another as a backup, but I doubt I'll ever need it.
Pros: High Quality, I'd Buy It Again, Quiet John Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Julio D. Ringoes, NJ |
Quality
Hi all. The sump pump is of very good quality. I've had it a month and it looks and works fine.
Pros: High Quality, Durable, Easy To Use, Quiet Julio Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Robert M. Hilliard, OH |

So Far So Good
I purchased this during one of the coldest winters in recent history in my area, so I can't say it has had a true test yet, but thus far it has met my expectations. Clears my pit quickly and more quietly than my Blue Angel pump it replaced. Install was pretty easy as it was replacing an existing unit (this was my first experience installing a sump pump as well). Definitely solidly built and after researching I found Zoeller tests each pump prior to shipping, which I feel is above and beyond quality assurance testing I purchased this during one of the coldest winters in recent history in my area, so I can't say it has had a true test yet, but thus far it has met my expectations. Clears my pit quickly and more quietly than my Blue Angel pump it replaced. Install was pretty easy as it was replacing an existing unit (this was my first experience installing a sump pump as well). Definitely solidly built and after researching I found Zoeller tests each pump prior to shipping, which I feel is above and beyond... more
Pros: I'd Buy It Again, High Quality, Price, Fast Robert Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Bernard D. Summit, NJ |
It Works!
It Works!
Pros: I'd Buy It Again, High Quality, Durable, Price Bernard Recommends This Zoeller Product Bernard Would Recommend Sump Pumps Direct To A Friend"You delivered! Price was good." more Was this review helpful? 1 0 |
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Steve H. Cicero, NY |
Easy Peasy!
Found out what the original sump pump was and searched checked several sites. The only website that was not like pulling teeth to find what I wanted was who I ordered from........ You Guys it was easy least! Would recommend your web site every time!
Pros: I'd Buy It Again, High Quality, Price, Fast Cons: Heavy Steve Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Rimantas G. Baltimore, MD |

Wish Other Home Products Were As Reliable As This Zoeller Pump
Simple. About 25 years ago a new same model pump was installed. It ran without problems. Decided to get a new one, and called Zoeller, inquiring about a more sophisticated model, like twin pump. After learning this simple model lasted this long, the man at Zoeller recommended I stick with this cheaper model. I like their honesty, and I like the service of Sump Pumps DIRECT.
We don't get much water accumulation. The plumber installed it easily, tested, and two months later I tested it again by draining my hot water heater into it. Works, very quiet, and thus I am recommending it. Simple. About 25 years ago a new same model pump was installed. It ran without problems. Decided to get a new one, and called Zoeller, inquiring about a more sophisticated model, like twin pump. After learning this simple model lasted this long, the man at Zoeller recommended I stick with this cheaper model. I like their honesty, and I like the service of Sump Pumps DIRECT.
We don't get much water accumulation. The plumber installed it easily, tested, and two months later I tested it again... more
Pros: Durable, Quiet, Reliable, Fast Rimantas Recommends This Zoeller Product Rimantas Would Recommend Sump Pumps Direct To A Friend"Very dull. Went to website, worked instantly, was very easily to navigate, placed order, received pump fast, and all worked fine. I have used many other websites which are much worse, and could learn from this one." more Was this review helpful? 1 0 |
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Brian B. Rocky Hill, CT |

14 Years
That's what I got out of this Zoeller. Plumber installed when we had home built in 1999 and never had a problem until this past weekend. Switch went on it, so I upgraded to a Zoeller M98 1/2 hp. I've seen all 90 reviews on the M53 and it's too bad that some people had bad luck with theirs. I would recommend a Zoeller to anyone, othe than Tramco sump pump which would run you over $2000, Zoeller is a great company (USA made)and sump this pump did me right. In the spring after the snow thaws, Our sump pit fills up quickly and this M53 handled 9 to 10 inches of water per min. Sometimes this pump would run every 45 secs and this Zoeller was up to the challenge everytime... That's what I got out of this Zoeller. Plumber installed when we had home built in 1999 and never had a problem until this past weekend. Switch went on it, so I upgraded to a Zoeller M98 1/2 hp. I've seen all 90 reviews on the M53 and it's too bad that some people had bad luck with theirs. I would recommend a Zoeller to anyone, othe than Tramco sump pump which would run you over $2000, Zoeller is a great company (USA made)and sump this pump did me right. In the spring after the snow thaws, Our... more
Pros: I'd Buy It Again, High Quality, Durable, Price Brian Recommends This Zoeller ProductWas this review helpful? 1 0 |
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Gerald M. Dayton, OH |

Quiet Pump
I have two pumps in the sump (one primary and backup). Both were noisy. The primary quit working and I bought a replacement (steel housing vs. cast housing) and it was also noisy but worked. I check the backup on a quarterly basis and the backup had gone bad. I read all the information from Sump Direct and went with the Zoeller pump recommendation. This pump has been working great and you cannot hear it running. My wife said "why didn't you buy this pump two years ago instead of the noisy ones". I told her the backup pump is the remaining noisy pump and if the Zoeller ever fails (primary pump), we'll hear the noisy pump. I highly recommend the Zoeller pump it's the only sump pump I will ever buy from now on. I have two pumps in the sump (one primary and backup). Both were noisy. The primary quit working and I bought a replacement (steel housing vs. cast housing) and it was also noisy but worked. I check the backup on a quarterly basis and the backup had gone bad. I read all the information from Sump Direct and went with the Zoeller pump recommendation. This pump has been working great and you cannot hear it running. My wife said "why didn't you buy this pump two years ago instead of the... more
Pros: I'd Buy It Again, High Quality, Easy To Use, Quiet Gerald Recommends This Zoeller Product Gerald Would Recommend Sump Pumps Direct To A Friend"Used standard shipping and the got the pump within a few days." more Was this review helpful? 1 0 |
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William B. Fort Myers, FL |
Answered My Questions Professionally!
I needed to replace an existing malfunctioning sump pump and had several questions as to the best model and make, and whether I needed to upgrade to a larger pump.
Pros: I'd Buy It Again, Price, High Quality William Recommends This Zoeller Product William Would Recommend Sump Pumps Direct To A Friend"Their staff was knowledgeable and pointed me in the right direction as to my needs. It was a great purchasing experience and I would highly recommend Sump Pumps Direct." more Was this review helpful? 1 0 |
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Bo |
Good Delievery Time
Received my pump in record time! It will be used for back-up emergency use only. Hopefully I never will need it but I am ready! Thanks
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Stephen Proctorville, OH |
Sump Pump Compared
This is by far a better product than you can buy in any big box store. I have bought at least three in the last ten years and none were as well made as this product. Sump pumps direct has the best prices.
Was this review helpful? 1 0 |
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Randolo |
A Rather Mundane Story
I did not put this on but my good friend/mechanical wizard did. He recommended this pump and it seems to be doing well. It is quieter than the previous pump and less water hammer.
Was this review helpful? 1 0 |
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Bill Dayton, OH |

Pump Replacement
Bought this pump from sump pumps direct and it showed up on my doorstep in two days. Amazing delivery. The pump went in without much trouble. I ended up re-plumbing a portion of the pvc. I found a check valve that screws into the discharge and the pvc then glues to. The pump cycles more often than my previous pump because the on/off switch differential is only about 4 inches and my sump is about 12" square. When I was all finished I looked at my installation and realized that I have now installed the pump with no disconnects because of the new check valve. When I have to replace the pump, I'll be cutting and installing a pvc union. Overall, this pump seems quality and sump pumps direct service was awesome. Bought this pump from sump pumps direct and it showed up on my doorstep in two days. Amazing delivery. The pump went in without much trouble. I ended up re-plumbing a portion of the pvc. I found a check valve that screws into the discharge and the pvc then glues to. The pump cycles more often than my previous pump because the on/off switch differential is only about 4 inches and my sump is about 12" square. When I was all finished I looked at my installation and realized that I have... more
Was this review helpful? 1 0 |
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Angela |
Needed It Fast!
This is a great sump pump and it was delivered extremely fast. The packaging was a bit beat up but the pump was ok. It is very well made and is so quiet I thought it wasnt working. But it is great. Highly recommend! Thank you it was much cheaper than purchasing it from my plumber. Just paid for the install. Saved 150.00!
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Sally Maumee, OH |
Zoeller M53
Our pump stopped working recently and we got another pump locally to replace it. It's working great. We always keep an extra just for an emergency, but none we're avaiable so we ordered one from you. It's the same brand and HP, so I"m recommending it to you customers. It was easy to install as well.
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Keith |
Pump
I had a pump going bad and the contractor wanted to charge me $350 dollars to replace pump. I found this website and bought 2 pumps for that price. And this type of pump last forever.
Was this review helpful? 1 0 |
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Dave Fulton, NY |

M53 W/ Security Ii Backup.
I installed the Zoeller M53 in the basement sump pit of a new addition. I was very impressed with it's construction and quiet operation. So I decided to look at the Sentry II backup system by Zoeller. Again I am very pleased.
But we live in world that is not perfect and from time to time things do go wrong. The processor was bad on the Sentry II. It allowed the backup pump to continually run with the tethered float switch on or off. So I call SPD. Thank you Jim O!
I wrapped up the faulty processor and put it on my porch with a return number. Installed the new processor a few day latter and we are up and running with everything working as advertised. The point of this review is two fold. First, Zoeller makes excellent products and second, SPD has excellent service. A winning combo. Thanks again and Kudos to Jim O. I installed the Zoeller M53 in the basement sump pit of a new addition. I was very impressed with it's construction and quiet operation. So I decided to look at the Sentry II backup system by Zoeller. Again I am very pleased.
But we live in world that is not perfect and from time to time things do go wrong. The processor was bad on the Sentry II. It allowed the backup pump to continually run with the tethered float switch on or off. So I call SPD. Thank you Jim O!
I wrapped up the... more
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Harry |
Extra Switches
The Zoeller M53 is a very well built pump but in an application where the pump will cycle frequently the switch will fail in about six months to a year.
Get a few extra switches, they can be swapped out easily.
 Product Expert Was this review helpful? 1 0 |
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J.c. |
Loud
I bought this to replace old Watchdog unit and this pump is at least twice as loud. it pumps great; and after some modification to replace the old unit including disconnecting the float switch to use the Watchdog switch, all works well.
Between the larger base and float bracket you may need to plan for extra space in the sump pit.
Was this review helpful? 1 0 |
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Steve |
Good For Now
Working well. Hopefully the switch will last better than the big box store model I had.
Be aware that it needs to rest on a solid surface and not gravel. I placed a heavy ceramic tile down for it to rest on.
Was this review helpful? 1 0 |
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Eric Wheaton, IL |

Surpassed All Expectations
My basement has two sumps...one for groundwater and one for greywater from the utility sink/floor drain. Well, the latter hasn't had a working float in months, and so between wash loads I had to manually plug/unplug the pump to drain the sump pit. Well, I think after a while of having too much standing water in there, it caused a smell, and my wife had enough. I browsed around online, found your website, and then noticed that you're local! I drove down to the showroom after work, told your guy what I wanted, and within a few minutes I was on the road. Just a tip: you should really have sections of 1-1/2 pipe, male fittings and pipe primer/cement available for sale. I would have paid a premium to buy that stuff and not have to make a separate trip to the hardware store.
Anyway, got the gear home, followed the simple instructions, and had the new pump in and running within an hour. The old pump was a WAYNE, and I'm not sure how old it was. Pretty sure the check valve was last replaced in 1988... The new pump is MUCH quieter...can't even hear it run over the sound of the washing machine. And the valve shuts without the bang we had grown so accustomed to. I couldn't be happier with the whole experience.
Thanks again! My basement has two sumps...one for groundwater and one for greywater from the utility sink/floor drain. Well, the latter hasn't had a working float in months, and so between wash loads I had to manually plug/unplug the pump to drain the sump pit. Well, I think after a while of having too much standing water in there, it caused a smell, and my wife had enough. I browsed around online, found your website, and then noticed that you're local! I drove down to the showroom after work, told your... more
Was this review helpful? 1 0 |
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Bruce Middletown, OH |

Great Pump
My Zoeller M53 has been in my house for 17 years, I have lived here for 12 years, and still running fine.
I checked the sump the other day and it was full of water. But since it has a gravity drain also there was no flooding.
I pulled the pump out and it was warm due to a nail jammed in the impeller. The thermal overload feature saved the motor.
I removed the nail, cleaned out the sump and found 13 more nails and other junk, put the pump back in and it runs fine.
I will order another M53 cast iron pump as a backup since it is made right here in USA and a fantastic product. My Zoeller M53 has been in my house for 17 years, I have lived here for 12 years, and still running fine.
I checked the sump the other day and it was full of water. But since it has a gravity drain also there was no flooding.
I pulled the pump out and it was warm due to a nail jammed in the impeller. The thermal overload feature saved the motor.
I removed the nail, cleaned out the sump and found 13 more nails and other junk, put the pump back in and it runs fine.
I will order another M53... more
Was this review helpful? 1 0 |
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Chris Grand Haven, MI |

Switch Failure
The home's previous owner replaced the older sump pump in the garage with a Zoeller M53 several years ago. It operates only after a lot of rainfall fills a sump in the lower driveway that spills into the garage sump. The pump lifts the water 5-6 feet to a line to the storm sewer. The pump seems a bit overwhelmed at times but generally does a good job keeping the garage dry. Today after a heavy rain I noticed the pump was not running though the float was raised to the on position. Moved the switch on and off several times and checked the electrical outlet to no avail.
Pulled the pump -- it was not hot but was completely inoperable. I took the switch housing off to check the wiring and noticed that several wires in the housing had insulation melted in various spots -- where it touched the cast iron housing and the two wires leading to the motor contacts were actually fused together.
I'm presuming this is the source of the failure...any other folks seeing the same problems? The home's previous owner replaced the older sump pump in the garage with a Zoeller M53 several years ago. It operates only after a lot of rainfall fills a sump in the lower driveway that spills into the garage sump. The pump lifts the water 5-6 feet to a line to the storm sewer. The pump seems a bit overwhelmed at times but generally does a good job keeping the garage dry. Today after a heavy rain I noticed the pump was not running though the float was raised to the on position. Moved the... more
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James Grand Blanc, MI |
Operating Just Fine
The new pump I ordered was delivered on scheduled and has been installed and is operating fine.
My wife commented today that the new pump is not as noisy as the original which she really likes.
Thanks for the great service
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Chris Shelby Twp., MI |
Switch Failed
The switch for my Zoeller pump has failed after 2yrs! The float works fine but the switch doesn't turn on with out being shaken a little bit. Good thing its not the primary pump in my basement.
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Alan Baldwinsville, NY |
Only 4 Years
4 years and the motors shot. Are u kidding me? My $39.99 sump from Big Orange lasted me over 10 years in my old house.
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Amy Newburgh, NY |
Disappointed
After having this pump for just over one year, pump stopped working in the middle of severe rain storm in the area and resulted in flooding of my basement. One year warranty was not enough.
Was this review helpful? 3 2 |
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Steve Middletown, RI |
Great Quality
I recently purchased a Zoeller M53 sump pump and Jackel basin and cover. I could not be more pleased with the quality and operation of both. The pump is heavy duty and looks like it will last for ever.
I wish I knew about Jackel basins a few years ago. The basin is super strong and large enough for two pumps if needed.
Thanks for providing such quality products. Keep up the good work.
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Thomas Oshansky Dallas, GA |
Great Price And Efficiency
Thank you for the great price and efficiency of handling my order.
I am pleased with the Zoeller pump and the complete instructions in the owners manual.
The pump appears to be a high quality pump, just what I wanted.
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Allen C. Johnson City, TN |
Great Pump, Great Value!
Easy installation. Definitely worth the purchase price. Great value!!
Pros: High Quality, Durable, Price, Exceeded Expectations Cons: None Allen Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Leo T. Gibraltar, MI |
This Model Is Excellent
So far so good. I received it within 2 days replaced the same model that was 22 years old. If it lasts the same, we will be happy.
Pros: I'd Buy It Again, Quiet, Price Leo Recommends This Zoeller ProductWas this review helpful? 0 0 |
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Randy K. Barrington, IL |
Much Better Than The Junk At Box Stores
Have had other pumps bought at box stores that didnt last a year or 2. My last Zoeller lasted 12 years..
Pros: High Quality, I'd Buy It Again, Durable, Reliable Cons: None Randy Recommends This Zoeller ProductRandy's Experience With Sump Pumps Direct "Fast and painless transaction." more Was this review helpful? 0 0 |
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Brian M. Palos, IL |
Outstanding Pump!
I have two pumps in the basement. 1-Rigid, 1 Zoeller. I have replaced the Rigid pump once under warranty in the first three years, then again at about the 6th year. My other pump finally quit (Installed in 2004) when I pulled it out I noticed it was a Zoeller- about 13.5 years with out a single problem! I'm definitely buying Zoeller from now on.
Pros: I'd Buy It Again, Durable, Reliable, Exceeded Expectations Cons: None Brian Recommends This Zoeller Product |
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