Q: I own a Wayne Model ESP15 and need a new switch (the small box on outside of battery box) Can I order this? Thanks
by Cathy from Ohio on August 17, 2011
A: Unfortunately, we do not offer the components for the backup systems. You might try calling Wayne tech support at 800-237-0987 for further assistance. by Jim, Product Expert
Q: If a person bought a 12 volt Interstate battery like I have in my truck how long would this battery last. I understand you supply some type of battery charger for this model?? Where would I have the installation instructions to review before I actually buy this unit. by Jerrry McHugh from Wisconsin on April 11, 2011
A: Per the installation instructions, Use only a new fully charged 12 volt deep cycle battery. Electrolyte level must be checked and maintained in accordance with manufacturer’s guidelines. Battery sizes that will fit into the battery box are 24C, 24VCM, 27C, 27CM and 27F. You can locate the installation instructions HERE and then by clicking on the "SPECS" tab and downloading the pdf of the owners manual. by Jim, Product Expert
Q: how many hours backup does this provide in case the power goes out. we are looking for a 24 hour back up pump. by Diana from New Jersey on January 03, 2011
A: This system does not include a battery, and that is what determines the hours of backup a system can provide. There is also the factor of how often a system is running that determines the amount of backup time.
Purchased the Wayne ESP-15 battery backup. The control board was defective X2. The controlled has the pump on all the time regardless of the switch position (Switch works properly) and the battery monitor shows the new fully charged battery as "low". (Cook the new battery much?) Very disappointed with this unit, could not rely on this for an emergency backup unfortunately.
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132
Tim Des Moines, IA
10 Helpful Votes
REVIEWED
JUN.
14
2011
Unreliable!
I installed this system and a new sump pump after water damage due to a failed sump pump. It took a Wayne engineer to figure out that the float needed to be moved from it's designed location. Then a year later, they told me that I needed a new control box and charger because the system wouldn't hold a battery charge. The cost was almost the same that I paid for the entire system. I would not recommend this if you want reliability or peace of mind.
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102
Tom Bennington, VT
REVIEWED
APR.
20
2011
No Complaints So Far!
I recently installed this back up system. Although things have dried up for the time being, I did pour water into the pit to cycle it a few times and it worked very well.
I only have to lift the water about 5 ft but it drained about 6 gals of water within 3 or 4 secs. I think it pumps just as well as the primary pump i have , which is a good one.
Installation was a breeze, and most people with a little general plumbing knowledge and common sense should have no problem with the install. directions are well written. Now I need to see how well it holds up.
I recently installed this back up system. Although things have dried up for the time being, I did pour water into the pit to cycle it a few times and it worked very well.
I only have to lift the water about 5 ft but it drained about 6 gals of water within 3 or 4 secs. I think it pumps just as well as the primary pump i have , which is a good one.
Installation was a breeze, and most people with a little general plumbing knowledge and common sense should have no problem with the install.... more
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80
Ray Marietta, OH
REVIEWED
MAR.
28
2010
Main Pump Blew Off The Backup Pump
The first time I needed it something happened. It blew apart and was spinning around in the hole. The basement flooded. Somehow the main pump blew off the back up pump?!
Product Expert
Ray,
Proper installation is important for best performance. You may want to give the folks at Wayne Tech Support a call, toll free, at (800) 237-0987 to see what needs to be remedied in your particular setup. You may also want to have a licensed, professional plumber take care of the installation.
In the past with heavy rain and wind, the power went out and we flooded...not this time...battery kicked in, and NO MORE FLOOD and good sleep.
John Recommends This Wayne Product
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50
Stanley M. Etters, PA
Purchased 7/8/16
5 Reviews
16 Helpful Votes
REVIEWED
AUG.
01
2016
Easily Installed Backup Pump
Used this new Wayne ESP15 battery backup sump pump to replace a very old (11 to 12 years) Water Ace backup system. I was somewhat familiar with this installation because it was very close to the old design it was replacing.
This new ESP15 has only been installed for approximately 3 weeks but so far everything seem good and I feel confident it will preform well in an emergency situation.
Stanley Recommends This Wayne Product
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63
Dennis F. Holden, MO
Purchased 3/7/15
REVIEWED
MAR.
28
2015
Great Product, Incredible Value
After a power failure cause considerable damage, we needed a solution to prevent a "night mare" from ever occurring again, who else would we trust, but Wayne?
Dennis Recommends This Wayne Product
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30
Rick F. Indianapolis, IN
REVIEWED
FEB.
25
2016
Pump Failed Without Any Use
I just had my second one of these fail within 4 years. It was installed correctly because I did it myself. Followed directions exactly. I made sure no debree (sand gravel etc.) was in the pit when installed. Worked fine when I installed it. I check it every six months by unplugging main pump during rain storm to make sure it works. Tonight it failed and this is my second one. Do not buy this. My main pump is a Wayne and it has been very reliable. The battery backup is a cheap plastic pump which sucks because we buy these to save our basements and there cheap.
I would pay the money to get a quality one but they do not exist. Thankfully, I have never needed one but you put these in for piece of mind. I highly recommend testing your back-up periodically, you might find yours stopped working too. So much for piece of mind.
I just had my second one of these fail within 4 years. It was installed correctly because I did it myself. Followed directions exactly. I made sure no debree (sand gravel etc.) was in the pit when installed. Worked fine when I installed it. I check it every six months by unplugging main pump during rain storm to make sure it works. Tonight it failed and this is my second one. Do not buy this. My main pump is a Wayne and it has been very reliable. The battery backup is a cheap plastic... more
Rick Does Not Recommend This Product
Product Expert
Rick,
You might want to consider something like this system from Zoeller....508 Battery Backup
Sorry to hear about the issues you've experienced with your WAYNE ESP15. I'd like to hear more about your specific usage scenario, please reach out to me directly, at tlusebrink@waynewatersystems.com.
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