Purchasing a sump pump from Sump Pumps Direct is just like purchasing one from a big-box retailer.
If you have a problem with your sump pump while it's under warranty, the home improvement centers won't repair it for you. They'll simply refer you to a local service center.
Sump Pumps Direct works the same way. All of our new products are backed by at least a one-year manufacturer's warranty.
If your product needs servicing under its warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product for free.
Sump Pump Service Centers - Find out How to Find a Service Center For Your Sump Pump. Our sump pump how-to library can help you pick the perfect backup sump pump, primary sump pump or sump pump accessory.