Shipping
Sump Pumps Direct gives you a shipping option to receive "Lift Gate Service" on all sump pumps weighing more than 100 lbs.
Due to the weight of these sump pumps, they cannot be shipped UPS Ground so instead, they are shipped via semi-truck.
These semi-trucks are designed to unload pallets of freight at loading docks which means they aren't street level and sometimes cannot access cul-de-sacs or very narrow, remote roads.
Receiving Your Delivery
If you have a loading dock or forklift, you do
NOT need liftgate service.
If you are a residential customer it is
highly recommended that you order the Lift Gate Service, which means a box truck equipped with a hydraulic lift will deliver your items and safely lower them from the truck to the ground. If not, you must have
at least 2-4 able-bodied people present to unload the sump pump off the semi-truck trailer.
While some truck drivers are kind enough to help, sometime they are required not to help you manually lift shipments.
The fee for lift gate service is only $50.
Special Services
- Safely Lowers Products Off the Truck
- Requires Special Hydraulic Lift
- $50 Service Charge
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- For Large Equipment
- Faster Delivery Times
- Ships Same Business Day
- Guaranteed In-Stock
- $50 Service Charge
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- Small Equipment & Accessories
- Next-Day Delivery Available
- Additional Shipping Rates Apply
- Select During Checkout
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