Power Equipment Direct gives you the option to order "Lift Gate Service" on all sump pump equipment weighing more than 100 lbs.
The fee for this optional service ranges from $35 to $125, depending on what type of power equipment is being shipped.
Be sure to check for damage before signing off and taking receipt of your shipment. Due to the weight of some of the power equipment, they cannot be shipped via Ground shipping.
Instead, they are shipped via semi-trucks, which are designed to unload products at loading docks and freight terminals. Please watch the video below for an explanation of our shipping policies.
If you have a loading dock or forklift, you do NOT need a liftgate service.
If you are a residential customer, you must have at least 2-4 able-bodied people present to unload the power equipment.
While some truck drivers are kind enough to help, they are not required to help you lift the products.
If you do not have the equipment or manpower, you can order a special truck equipped with a hydraulic lift to safely lower the product from the truck to the ground curbside.