Answer:This and many other products are now available for order online and pickup at the Power Equipment Direct warehouse in Bolingbrook, Illinois or at a Ferguson Supply location near you.
How Do I Update My Pickup Location?
Answer:The nearest pickup location within a 50-mile radius is automatically chosen when you enter the site. To change your pickup location and see availability for other nearby locations, click the "Change Pickup Location" link on the product page or in the cart.
How Do I Place a Local Pickup Order?
Answer:Eligible items will have the Local Pickup option available both on the product page and in the cart. Select this option for all items you wish to pick up. Please note that Local Pickup can only be scheduled online at this time.
When Can Items Be Picked Up?
Answer:Items are usually ready for pickup the same day the online order is placed, but this will depend on order volume and time of day. When your order is ready, you will receive an email including specific pickup instructions. Orders that have not been picked up within two business days may be cancelled. You should opt to have your items shipped if you are not able to pick them up promptly.
Who Can Pick Up My Order?
Answer:You will be prompted to enter the name, mobile phone, and email address of the person who will be picking up the order during checkout. We will use this information to ensure the order is picked up by an authorized individual.
Why Can't I Select Local Pickup for Some Items?
Answer:Not all items are available at all locations, so pickup availability will vary based on the selected store. Additionally, some items ship directly from our manufacturer partners and are not available for pickup. You can use the "Change Pickup Location" link to check for availability at nearby Local Pickup locations.
Why Can't I Select Shipping for Some Items?
Answer:Due to packaging, shipping costs, and other factors, some items cannot be shipped and are offered exclusively through Local Pickup.
Which Payment Methods Are Accepted?
Answer:Credit/debit cards, Apple Pay, Google Pay, PayPal, and financing are accepted for Local Pickup orders.
Product QuestionsAnswered by Jim, the Sump Pump Expert
If I have fresh acid, can I drain and refill this battery?
Jeffrey B.
from Ohio
December 04, 2019
Answer
You only need to fill that battery with fresh battery acid upon the initial start-up or installation. Refilling it after the battery has already been in service will not provide ANY advantage.
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Can the Watchdog battery backup be added as an additional backup to an existing backup battery (series or parallel)?
Sandra
from New Jersey
February 17, 2018
Answer
This would depend on your battery back sump pump system Sandra, as not all systems are designed to work with multiple batteries. I would suggest calling the manufacturer of your system to verify compatibility. If it is set up for multiple batteries, they would be connected in parallel.
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is the watchdog backup sump pump battery refillable? where do i get the acid from?
Kris Shaw
from Ohio
July 02, 2016
Answer
Kris,
The acid can be purchased at any local big box store. As for the unit being refilled, you will need to add distilled water as needed. You will not need to add acid again after the units 1st fill.
Please let us know if we can help with anything else.
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What is the amp-hour rating of the Watchdog battery Model # 30HDC140S battery?
Dean
from Michigan
October 06, 2014
Answer
The Basement Watchdog Battery model 30HDC140S is not rated in amp hours. It is rated in Reserve Capacity at 182 min. @ 25 Amps. If you would compare this to a marine battery it would be around 700 cold cranking amps (CCA).
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I don't have a yellow cap for the sensor on my old battery and there was no special cap with the new battery. Do I use one of the regular black caps?
Karen R
from Ohio
February 19, 2014
Answer
Please call Basement Watchdog tech support at 800-991-0466 and they will assist you in getting a replacement cap.
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Is it correct that acid is sold separately?
Huy
from New Jersey
November 18, 2012
Answer
Yes, the battery acid can usually be found at your local auto or big box store for about $25-$30.
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Does this hook up to any pump?
Todd
from Pennsylvania
October 25, 2012
Answer
The Basement Watchdog model 30HDC140S Is designed for use with the Basement Watchdog line of battery backup sump pump systems, including models BWE, BWSP & BWD12120C. This battery can also be used for just about any other battery backup sump system requiring a 12 volt deep cycle battery.
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I would like to purchase your battery and know that it needs acid. How can I purchase the acid for this battery?
Janet Terrana
from New York
August 28, 2011
Answer
You should be able to purchase it locally at any auto parts or big box store for around $20. You do want to look for 6 quarts of 1.265 specific gravity battery acid.
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How much battery acid does the Model 30 Watchdog Battery take?
Does it use "electrolyte" battery acid that can be found at industrial supply stores? Thanks.
Erick
from Michigan
June 07, 2011
Answer
The Basement Watchdog model 30HDC140S battery will use 6 quarts of 1.265 specific gravity battery acid. You can normally find he acid at any big box store, auto parts store or anywhere that sells batteries. Please note that the battery will accept all 6 quarts. If you use all the acid, distributed evenly across the cells and the cells are still not full, let the battery sit for about 10-20 minutes and then fill with distilled water.
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Light on the panel is on indicate either Terminal is corroded or Defective Battery. please tell me where I can find the terminal and how to clean it, thanks. My battery model is 30HDC140S
Ken
from Illinois
February 24, 2011
Answer
The terminals are the metal posts located on the top of the , where the wire connect to it. You'll have to unplug the unit and disconnect the battery
You can use baking soda, water and a tooth brush to clean the terminal. There's also a battery terminal brush tool you can buy at most auto parts stores. Steel Wool works too.
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If I buy a Basement Watchdog pump do I need a Basement Watchdog battery?
Karen
from Illinois
January 03, 2011
Answer
You can use any deep cycle marine battery, as long as it is not maintenance-free. However, there are several advantages to using a Basement Watchdog battery. The Watchdog battery accommodates the system’s fluid sensor which will sound an alarm when the battery needs water…a very important feature, since a dry battery will not perform. In addition, Basement Watchdog batteries run longer per charge, and last years longer. A typical marine battery will last 2-4 years, while the Watchdog battery will last approximately 5-7 years. Basement Watchdog batteries are shipped dry (without acid) so they stay fresh on the shelf indefinitely, while wet batteries have a short shelf life.
Update 11/16/15: Basement Watchdog has changed this requirement around 2013 and their backup systems will now accept maintenance free batteries. Please refer to their updated installation manual for instructions on the proper method for this battery installation.
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