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LevelGuard Z24803PTZ - Electronic Sewage & Effluent Pump Switch

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LevelGuard Sump Pumps and Accessories
Model: Z24803PTZ
(Based on expert analysis, manufacturer ratings and customer reviews)
4.7 out of 54.7 out of 54.7 out of 54.7 out of 54.7 out of 5
18 Reviews
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  • Features
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  • 3
    Q&A 
  • 18
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Product Video Disclaimer: "PED is not responsible for any variances from the product in this video and the item you purchase. Please review all product specs prior to purchase."

LevelGuard™ Electronic Pump Control
The most dependable electronic switch on the market today

Designed For Sewage & Effluent Applications
For sewage pits, lift stations, underground vaults and wet wells

“Field-Effect” Sensing Technology
Reliably detects water level and solid-state digital switching

NO MOVING PARTS
Eliminates the #1 failure mode in traditional sewage pump systems

Heavy-Duty Water-Tight Thermoplastic Shell
Requires less working space than mechanical float switches

8"-10" Effective Differental Range
Two upper level sensors for reliable operation, cycle after cycle

Tested To Over 4 Million Cycles w/ Fused Over-Current Protection
Outperforms conventional float switches 7 to 1
Protects against pump electrical failures

15' Cord, Piggyback Plug - Ideal For Retrofit, Maintenance/Repair

**Rated For Pumps Up To 1/2 HP (Please Review Spec Sheet)**

Should Not Be Used If Water Softener Empties Into Pit

May Cycle Rapidly On Install - Allow 24 Hrs For Switch To Adjust

5-Year Limited Warranty - UL-Listed & RoHS Compliant


Motor
Power Cord Length
15 Feet
Pump
Float Type
Electronic
Overview
Made in USA
Yes
Weight
2.5 Pounds
Product Length
10.1 Inches
Product Width
2.4 Inches
Product Height
1.1 Inches
Consumer Warranty
5 Years
UPC
816073010132
Model
Z24803PTZ
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  3 Questions
Q: When I installed my LevelGuard, it did not empty all the water from the sump pit right away. The pump ran several times until finally the water level went below the lower switch point line. Is something wrong?
by Francis J from Illinois on July 31, 2014

A: No. When the LevelGuard is first plugged in, it initiates a 'sump calibration routine'. This runs as follows assuming the sump pit is full of water:

Runs pump for 15 seconds, then stops.
Runs pump for 16 seconds, then stops.
Runs pump for 17 seconds, then stops.
This continues, increasing the pumping time in 1 second increments up to 99 seconds or until the bottom sensor is reached.
The purpose of this routine is to protect the equipment from running continuously in the event of a failure of the LevelGuard to detect a change of state by the lower sensor. This might occur if buildup of foreign material on the LevelGuard occurs or an object such as a sock falls into the pit and clings/covers LevelGuard's sensor area.
by Jim, Product Expert
Q: The side of my sump pit gets covered with a scum build up that can get up to two inches thick. Will this cause a problem with this field sensing technology?
by Kurtis Y from Iowa on July 15, 2014

A: Thank you for your interest in Sump Pumps Direct. I brought your concerns up with the folks at LevelGuard and received the following response.

Yes, build up like that can definitely prevent activation of the LevelGuard sensors. This could particularly be of concern if the sump was filling and the LG fails to sense the rise in water level. Heavy build up of material on the LG surface can also cause false activation of the sensors but this is less of a problem due to the pump run-on prevention feature built into the software.
Regarding their "Peanut Butter Test" Video that we show on our site:
While this seems like a straight forward question the answer is highly dependent upon what the build-up material consists of. For a non-porous, non conductive material such as peanut butter the thickness would be 4 to 5 mm. For a material that soaks up water as it sits it would be considerably lower.


In addition, all manufacturers do recommend that you inspect your pumps, switches, batteries (if applicaple) and basins every 3-6 months to insure that the pumps and switches are operating correctly and there is no debris that might impede their operation. In addition, batteries should be checked for acid levels and terminals should be clean.
If you have additional questions, please let me know.
by Jim, Product Expert
Q: How does the level guard switch work
by Gary R from Ohio on May 03, 2014

A: Thank you for your interest in Sump Pumps Direct. The LevelGuard switch works based on Field Effect sensing technology that was developed by TouchSensors, Inc out of Wheaton, IL.
Field-Effect sensors are digital, solid-state electronic devices that can detect conductive materials such as water or the human touch. The sensor’s cell design uses an integrated circuit (IC) that switches its output state when the conductive target is sensed. A Field-Effect cell is comprised of three main elements, the IC, a unique sensing electrode geometry, and two tuning resistors. Moreover, Field-Effect requires no moving parts, floats, software, or any other mechanism to operate.
When 5 VDC is supplied to the sensor, a low power, invisible field is created. The field emanates directly through any protective dielectric barrier such as plastic or glass that may surround or cover the sensor. When a conductive object or material enters the field, the sensor detects the change and indicates an event has occurred with a corresponding output signal. The input stimulus to the field is typically water in most liquid level sensing applications, as is the case in TouchSensor’s™ LevelGuard Home Sump Pump Control product line.
by Jim, Product Expert
LevelGuard Z24803PTZ Reviews & Ratings
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
4/5
Overall
4.7 out of 54.7 out of 54.7 out of 54.7 out of 54.7 out of 5
Pros
High Quality (8)
Reliable (6)
Easy To Use (5)
I'd Buy It Again (4)
Features (3)
Cons
None (5)
Original cost (1)
Price too high (1)
Expensive,but worth it (1)
Difficult To Use (1)
94% of respondents would recommend this product to a friend
18 Reviews  Sort by 
 
manufacturers review image

Jay Orellana
Business Development Manager
From The Manufacturer
The Only Switch That Will Outlast The Pump
Solid-state, electronic pump switch for sump, effluent, sewage and grinder pumps.

5 year warranty, no moving parts to wear out, tested for millions and millions of cycles.

Rated for maximum 1/2 horsepower or 9.8 steady-state amp pump motors.

Piggy-back plug for 120 Vac non-automatic pumps (i.e. without built-in float switch) or pigtail leads for industrial pump control panels.

Easily installs in minutes, simple zip-tie mounting to discharge pipe.

No floats to get stuck in small... more
Was this review helpful?
45
Douglas F.
Columbus, IN
Purchased from Sump Pumps Direct
Purchased 3/19/17
Most Helpful Positive Review
REVIEWED
APR.
10
2017
5 out of 55 out of 55 out of 55 out of 55 out of 5
Replacement For Float Ball
Work great. Replaced float ball and takes up little space.
Pros: High Quality, Reliable, Easy To Use, I'd Buy It Again
Cons: None
Douglas Recommends This LevelGuard Product
Douglas's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Had a Zoeller pump fail after 6 months. Returned and had the replacement in 1 week. Bought this switch to upgrade the original float ball. Easy to install and work great. Sump Pumps Direct is very customer focused."
 more
Was this review helpful?
12
Michael G.
Chester Springs, PA
Most Helpful Critical Review
REVIEWED
JUL.
06
2017
1 out of 51 out of 51 out of 51 out of 51 out of 5
Levelguard Sucked
This was installed in my sewage sump 6 months ago. I rarely use the basement toilet so the water that drains into this is the washing machine. It lasted at most 300 cycles. It kept jogging the pump but would not leave the pump on long enough to pump anything. I finally noticed it when the high water alarm went off. It probably jogged the pump 10,000 times before the high water alarm went off. That jogging causes degradation of the pump motor.
Pros: NONE
Cons: Unreliable, Durability
Michael Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Michael,
Most likely there's buildup on the switch from laundry detergent, this will not allow the switch to operate correctly. For more information on troubleshooting, Level Guard can be reached directly @ 1-877-342-3261
more
Was this review helpful?
00
Lawrence K.
Rogers, MN
Purchased from Sump Pumps Direct
Purchased 7/20/17
Total Reviews
2 Reviews
REVIEWED
OCT.
01
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Ok So Far
Have had it for a little over a month. Was more trouble installing then I expected. It also didn't make a difference where I put it. Up or down still cut in and out the same. So far working well.
Pros: I'd Buy It Again, Quiet, Price
Cons: Difficult To Use
Lawrence Recommends This LevelGuard Product
Was this review helpful?
00
Mike M.
Lafayette, IN
Purchased from Sump Pumps Direct
Purchased 11/5/16
REVIEWED
DEC.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far Awesome
Always had problems with conventional float switches in a lift tank septic application I have. To the extent of pump failure and high level alarms. One time even shortening a vacation by couple days. Too early to tell about longevity, but this unit (from the performance I have witnessed so far) should be a godsend for this application.
Pros: Reliable, High Quality, Easy To Use, Durable, Features, Exceeded Expectations, I'd Buy It Again
Cons: Expensive,but worth it
Mike Recommends This LevelGuard Product
Was this review helpful?
12
Paul K.
Clarkston, MI
Purchased from Sump Pumps Direct
Purchased 3/12/17
Total Reviews
2 Reviews
REVIEWED
APR.
03
2017
5 out of 55 out of 55 out of 55 out of 55 out of 5
This Product Was A Little Costly But Well Worth It
Great device. No moving parts to get clogged up.
Pros: High Quality
Cons: Original cost
Paul Recommends This LevelGuard Product
Paul's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Quick and easy to buy."
 more
Was this review helpful?
13
Dennis Z.
Crown Point, IN
REVIEWED
FEB.
20
2017
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Product Ever
This product is amazing and really keeps the pump clear of any debris. I highly recommend using this product with a pump.
Pros: High Quality, Features, Quiet, I'd Buy It Again
Cons: None
Dennis Recommends This LevelGuard Product
Was this review helpful?
35
Nick
Purchased from Sump Pumps Direct
Purchased 3/10/14
Total Helpful Votes
10 Helpful Votes
REVIEWED
MAR.
20
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Levelguard Switch
I purchased this product as a last resort to fix my inconsistent performance of my sewage pump float switch, the pump originally came with. Let me tell you it was extremely easy to install and it worked perfectly from day one. The system works better now than when it was originally installed. I'm so happy with the level guard it has lifted a hugh stress off my shoulders. I would recommend anyone installing a new system or upgradeing an existing system to add the level guard switch, day one!!
Pros: Easy To Use, Exceeded Expectations, Reliable, High Quality
Cons: None
Nick Recommends This LevelGuard Product
Manufacturer Response
Brand Rep
Nick,
Thank you for posting your LevelGuard sump pump switch experience on Sump Pumps Direct. We're glad the LevelGuard is able to remove stress from your life. Years from now you'll notice (... like we have in our own test lab) that the switch point is so consistent, a water line will form at the precise level your sump pump turns on each cycle.
more
Nick's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great website fast fast delivery no problems. Shop with confidence"
 more
Was this review helpful?
101
Raymond S.
Clinton, TN
Purchased from Sump Pumps Direct
Purchased 12/18/13
REVIEWED
JAN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy And Reliable
I was skeptical of this item even after watching the video. But I ordered it any way, and let me tell you this thing is outstanding!!! It was easy to install and works AWSOME!!! I replaced the old dangling ball style because it kept hanging up as well as it started becoming unreliable. This unit requires very little room and functions like a dream. Let's face it when you are dealing with a waste tank there is no room for failure!! With this replacement I am assured there will be no failure.
Pros: Durable, Easy To Use, Reliable, High Quality
Cons: None
Raymond Recommends This LevelGuard Product
Raymond Would Recommend Sump Pumps Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Every thing just perfect when ordering from this web site. Fast delivery and excellent packaging. Could not ask for a better place to do business with!!"
 more
Was this review helpful?
91
Stephen
Purchased from Sump Pumps Direct
Purchased 10/20/14
REVIEWED
NOV.
11
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Levelguard Effluent Pump Switch
This product worked well and met my needs perfectly.
Stephen Recommends This LevelGuard Product
Manufacturer Response
Brand Rep
Stephen,
There is never joy in servicing or replacing a defective switch in a sewage pit. Your LevelGuard should operate reliably for many years and reduce the frequency of having to access the pit. We're glad it meets you needs and thank you for your recommendation.
more
Stephen's Experience With Sump Pumps Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Service was excellent and delivery was prompt. Pricing was very competitive."
 more
Was this review helpful?
60
Andrew L.
Hanover, MA
Purchased from Sump Pumps Direct
Purchased 4/7/15
REVIEWED
JUN.
08
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Levelguard Electronic Pump Switch
Due to the configuration of my connection, I had to cut the plug off. There was a black, white and what I thought was a dark green wire so I hooked these wires up accordingly.

I looked at the schematic and it referenced a red, black and white. Thought these colors were for a pigtail connection. There is no ground wire, the color is blue (switch wire) blew up the first switch contacted LevelGuard they generously sold me a new switch which I wired correctly. Switch has been working like champ... more
Pros: Spoke With Levelguard To Have
Andrew Recommends This LevelGuard Product
Manufacturer Response
Brand Rep
Andrew,
It was a pleasure talking to you on the phone. We are glad the LevelGuard team was able to work with you to remedy the custom modification you made to your LevelGuard unit. As we discussed, the piggy-back plug and power cord was not intended for user modification in the field. As such, the LevelGuard's internal wire color coding scheme is slightly different than typical industry color codes. It was good to see that a simple color clarification was all you needed to properly install your replacement unit. Please touch base with us in a couple of years to report on how your LevelGuard has been performing.
more
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40
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