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Product Q&A
(2)
Product QuestionsAnswered by Jim, the Sump Pump Expert
Why will this not work with an M63 Model Pump?
Kevin
from Rhode Island
January 31, 2019
Answer
The LED plug on the pump interferes with the signal sensor in the alternator. It will work for a while but will ultimately fail, so it's not recommended with that pump.
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Jim, do you have to use the alarm feature with these alternators? We have a battery backup, I simply want to alternate between my two main pumps. Thanks.
Doug B
from Indiana
November 19, 2017
Answer
You can disable the alarm if you wish, however, it will not alternate if one of your pumps fail. The alarm is designed for a reason and in the case of the Zoeller 10-0804 Smart Pak Plus, multiple alarm modes will alert the user to potential problems and protect property by switching to the other pump when necessary. A built-in rechargeable battery will operate the alarm and LED lights for a limited time during power outage. If you have any other questions about this or other products from our website, don't hesitate to give us a call. We're here to help.
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